Kent Heating Solutions Ltd レビュー 156

Excellent service from initial visit to showroom to salesman visit to measure and quote through to installation by very helpful and extremely pleasant couple of chaps plus one with cherry picker to access tricky chimney!

Having researched other stove installers, our neighbour highly recommended KHS and Sam to us. We popped into the shop and were impressed with the range of stoves. Lucy answered our questions very thoroughly. We realised a Clock Stove would meet our needs. Communication with Sam and Lucy has been excellent. All the staff we met were polite and helpful- Sam, Lucy, Gary and Jason are all a credit to KHS. We did not want scaffolding up, having recently had a bad experience, so they arranged for the helpful Vince to come and assist with his cherry picker. Gary is an expert and experienced fitter and we were impressed with his attention to detail and enthusiasm for his work. He tidied up as he went along and left everything clean and tidy. We are very pleased with our choice of stove and delighted with how the company dealt with the installation. Thank you

We went with KHS after a recommendation from a neighbour and couldn't be happier. From start to finish, the team were great. The quote process was really simple and Sam was great. Lucy helped secure an earlier booking when a slot opened up, which meant we were able to get our stove fitted earlier than expected, and Gary and Jason did a fantastic job of installing our stove on the day, leaving the house incredibly tidy before leaving, and answering all of our questions. Would highly recommend KHS.

Excellent team in the shop. Home visit to assess job and advise which stove most suitable. Installers kept us informed every step. The wood burner looks great and keeps us warm.

To be honest if I could award six stars as part of this review I would. This is a family firm with exemplary service, right from when you walk into their shop, to the survey, to the fitting and after sales service. Everyone cares and feels involved so you get honest advice and the best service. It has really has been a pleasure dealing with all the team - thank you

We could not recommend the KHS team highly enough. They are a breath of fresh air in terms of their customer care, knowledge and workmanship. KHS installed our new Clearview Woodburner in our refurbished lounge and it truly is the making of the room. Fantastic installation and the Clearview is so efficient in heating a large room - we are over the moon with it. KHS also maintain our Esse Woodburning Cooker and they always manage to overcome any problems that we have had with it. The Esse was installed by another company but KHS are just the best at maintaining it. Nothing is too much trouble for them. We are just delighted at having discovered the KHS team - lovely lovely people!
John and Ann Brooker Cowden

An exceptional experience from start to finish. The professionalism is second to none, with fantastic communication throughout, so you always feel informed and at ease. What truly sets this business apart is the way they listen carefully and take the time to fully understand your vision, transforming it into a reality with supreme precision and attention to detail. Nothing feels rushed — every step is thoughtful, considered, and expertly executed. You feel genuinely valued as a client, and the quality of the end result speaks for itself.

Fantastic service from everyone at KHS. Sam was really helpful in selecting the right stove for me, Gary and Jason did a great job fitting the stove, looks really good They left everything clean and tidy and run through how to use the fire as well as doing a test light

We had our stove installed about 3 weeks ago and Sam and his team were responsive and helpful in surveying the property, assisting our choice and installing the fire. Sam also went to some lengths to explain the need for a special multi fuel flue and to resolve a string of questions. Some uncertainties remain, however I can't fault his efforts to satisfy this difficult customer.

Had my log burner installed on Wednesday. Gary and Jason were great. They were friendly, polite and professional. Gary went through everything i needed to know. So pleased with my log burner. Would highly recommend the company. Thank you.

We had our wood burner fitted in the summer and have recently started to put it to use!

The whole team were very helpful from start to finish, advising on options and giving some flexibility around what was going be needed.

A real plus of the installation was being able to expose the existing brickwork, so saving money on brick slips and bringing out the fireplace’s original features.

Would happily recommend KHS to anyone in the area.

Another great and trouble-free installation by Sam and his crew.
Wonderful and friendly service at all stages.

Excellent service from KHS from start to finish. Very knowledgable and helpful with choosing the right stove and installation was carried out quickly and without making any mess. Would definitely recommend using KHS.

Could not fault the KHS team. The installation was not without its difficulties in our old property, especially with two big old chimney pots to replace on a day with high winds and rain. Gary, Sam and Jason could not have been more caring, positive and energetic in their approach to the job.
We highly recommend them.

Within 4 weeks of ordering our wood burner we were cosy in front of it. Very quick efficient service with excellent advice on legal and technical elements of using a wood burner. The fitting was carried out with skill and attention to cleanliness. We are delighted and would definitely recommend. 5 stars.

Fantastic job completed from a great team. Lucy and Sam advised what we needed and guided us through the process of which would be the best log burner for our room. Gary and Jason were organised, clean, tidy and installed our log burner with a lesson of how to best light the fire. The third fire KHS has fitted for our family. Excellent job and highly recommend.

This is the second time I have used KHS. The first time was in a previous property and the second in my new home. I can not fault them. The whole process from beginning to end was seamless and painless. Fantastic company and friendly, helpful and knowledgeable staff. Highly recommended.

The whole team were incredibly helpful. We are very pleased with the end result, and would not hesitate to use KHS for any future installations, and would recommend them to other people.

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Kent Heating Solutions were absolutely fantastic. They arrived on time, worked efficiently, and kept everything tidy throughout the installation. Polite and professional, they listened carefully to what we wanted and delivered it to the highest standard. Our fireplace and wood burner look beautiful, and any small niggles were resolved quickly and without fuss. A brilliant company – highly recommended!

Fantastic, friendly and professional service from start to finish. Sam and Lucy were very helpful, providing the quote and organising the sale and install. Gary and Jason did a fantastic job with the installation (and clean up!). Sam had to drop off some extra kit that was needed on the day and even mucked in for an hour while he was here - what a team!