販売元: The Key Safe Company
このページに掲載されている情報は、The Key Safe Company の顧客によってTrustpilot 上に書かれた商品レビューのみに基づいています。
The fitter phoned to let me know when he was coming. He was on time and the job was done quickly and efficiently
The Key Safe Company からの回答
Hi Ann,
Thank you for your review.
We're delighted to hear that your installation experience was a positive one. It's great to know that the fitter kept you informed, arrived on time, and completed the installation quickly and efficiently.
Thank you for choosing The Key Safe Company. We really appreciate your feedback and support.
Great no problems polite guy
The Key Safe Company からの回答
Hi Theresa,
Thank you for your review.
We're delighted to hear that your installation went smoothly and that our installer was polite and professional throughout. It's great to know everything was completed without any issues.
Thank you for choosing The Key Safe Company. We really appreciate your feedback.
Great service, Gary contacted us to arrange installation for the same week, arrived when expected and did a great job. Thank you!
The Key Safe Company からの回答
Hi Roxanne,
Thank you for your wonderful review.
We're delighted to hear that Gary was able to arrange your installation promptly and that everything went smoothly. It's great to know he arrived as expected and provided a professional service.
We'll be sure to pass your kind comments on to Gary. Thank you for choosing The Key Safe Company, and for taking the time to share your experience.
Great service
The Key Safe Company からの回答
Hi Graham,
Thank you for your review.
We're delighted to hear that you received great service from our professional installation team. We work hard to ensure the installation process is straightforward and completed to a high standard, so it's wonderful to receive your positive feedback.
Thank you for choosing The Key Safe Company.
The installer was on time and did a quick and neat job of the installation.
The Key Safe Company からの回答
Hi Linda,
Thank you for your review!
We're delighted to hear that your installer arrived on time and completed the installation quickly and neatly. We know how important it is for installations to be carried out professionally and with minimal disruption, so it's great to know that this was reflected in your experience.
Thank you for choosing The Key Safe Company and our Professional Installation Service. We really appreciate your feedback and support.
Kind regards,
The Key Safe Company Team
Excellent. Easy to use
The Key Safe Company からの回答
Good morning,
Thank you for your review.
We're delighted to hear that you found our Professional Installation service excellent and that your key safe is easy to use. Our aim is to make the entire process as straightforward as possible, from installation through to everyday use, so it's wonderful to know we've achieved that for you.
Thank you for choosing The Key Safe Company. We appreciate your feedback and your support.
Kind regards,
The Key Safe Company Team
Expert installation with good communication from the installer. Many thanks.
The Key Safe Company からの回答
Hi Michelle,
Thank you for your wonderful review.
We're delighted to hear that you were pleased with both the installation and the communication provided throughout the process. Our professional installers take great pride in delivering a high standard of workmanship while keeping customers informed every step of the way.
It's fantastic to know that your experience reflected the service we strive to provide.
Thank you for choosing The Key Safe Company. We truly appreciate your feedback and your kind words.
Kind regards,
The Key Safe Company Team
Professional from start to finish.
The Key Safe Company からの回答
Hi Kevin,
Thank you for your wonderful review.
We're delighted to hear that you found our professional installation service to be just that – professional from start to finish. Our installation team takes great pride in delivering a smooth, reliable service and ensuring every key safe is fitted to the highest standard.
Thank you for choosing The Key Safe Company. We appreciate your feedback and are pleased we could provide a positive experience.
Kind regards,
The Key Safe Company Team
Very good product, easy to use. Installation very efficient.
The Key Safe Company からの回答
Hi Robert,
Thank you for your lovely feedback! We’re delighted to hear that you found the product easy to use and that the professional installation service was carried out efficiently.
Providing secure, reliable products alongside a smooth installation experience is exactly what we strive for, so it’s great to know everything met your expectations.
Thank you again for your support!
Contacted by installers who were quick, polite, and professional. Really appreciate how smoothly it was all organised and took all of the stress out of getting the key safe installed. Thank you!
The Key Safe Company からの回答
Hi JE,
Thank you so much for your review!
We’re absolutely delighted to hear everything was organised smoothly and that our installers were quick, polite, and professional.
It’s wonderful to know we could make the whole process stress-free for you!
The Keysafe Company
Excellent price for an excellent service 👍
The Key Safe Company からの回答
Hi LM,
Thank you for your lovely feedback!
We’re delighted you were happy with our installation service.
The Keysafe Company
very satisfied
The Key Safe Company からの回答
Hi Ian,
Thank you for your review!
We’re so pleased to hear you’re very satisfied with the installation service.
The Keysafe Company
Excellent, a little difficult to use but I will learn, installer very nice and patient helping me.
The Key Safe Company からの回答
Hi Maureen,
Thank you for your lovely review.
We’re really pleased to hear you had a positive experience with our professional installation service, and that the installer was helpful, patient and supportive.
We understand it can take a little time to get used to a new key safe, but we’re confident it will soon become second nature.
If you need any further help, our team is always happy to assist.
I find this keysafe easy to use if I ever lock myself out. In the past I have had to call a locksmith.
The Key Safe Company からの回答
Hi Mrs Britton,
Thank you for your review.
We’re so pleased to hear you’re finding your key safe easy to use and giving you extra peace of mind. Having secure access available when needed can make all the difference and helps avoid the stress and cost of calling a locksmith if you ever get locked out.
Thank you again for choosing The Key Safe Company
The installer was great. It literally took less than 10 minutes to install, and he was very professional.
The Key Safe Company からの回答
Thank you for your fantastic review!
We’re so pleased to hear you were happy with the professional installation service. It’s great to know the installer was efficient, professional and had everything fitted so quickly.
We really appreciate your support and thank you for choosing The Key Safe Company.
Works perfectly.
The Key Safe Company からの回答
Thank you for your review!
We’re delighted to hear everything is working perfectly and that you were happy with the professional installation service.
We really appreciate your support and hope you continue to enjoy the convenience and peace of mind your key safe provides.
Great, quick, efficient service.
The Key Safe Company からの回答
Thank you for your excellent review. We’re delighted to hear that our Key Safe Professional Installation service was great, quick, and efficient.
We always aim to make the installation process as smooth and hassle-free as possible, so it’s wonderful to know we delivered that for you.
Thank you again for choosing The Key Safe Company — we really appreciate your support.
Speedy installation from an efficient, friendly and very professional expert
The Key Safe Company からの回答
Hi Ursula,
And thank you as well for your second review — we really appreciate you taking the time to leave two pieces of feedback 😊
It’s great to hear the installation went so smoothly and that our engineer came across as efficient, friendly and professional — we’ll be sure to pass that on! 🔧✨
Really glad everything was up and running quickly for you. Thanks again for your support!
1 star – very disappointing. I purchased a keysafe and the professional installation service on behalf of relatives who need it for care purposes. The keysafe itself arrived quickly, but the installation has still not taken place, despite the stated 5–7 day timeframe. I’ve contacted Keysafe several times to resolve this and have yet to receive a satisfactory response. The installation is still outstanding, and it is required by a specific date. I ordered well in advance to ensure this would be met, yet it now appears I will need to return the product and request a refund for both the keysafe and the installation service. Really poor experience. After posting this review, I received a thoughtful and genuinely helpful response. More importantly, the installer contacted me later that day and agreed to rearrange a few things so the installation can take place before we are away. This will make a significant difference, ensuring carers can access the property without any issues and giving my parents much-needed peace of mind. Thank you for taking the time to resolve this and for providing a refund for the installation it is truly appreciated. Thank you again.
The Key Safe Company からの回答
Hello.
I’m really sorry to hear about your experience – I completely understand how frustrating this must be, especially given the time-sensitive nature of arranging access for care.
This isn’t the level of service we aim to provide, and I’m sorry that the installation company has not contacted you within the expected 5–7 day timeframe. I also apologise that you’ve had to chase us for updates without receiving a clear resolution – that’s not acceptable, and we should have communicated much better throughout.
We’d really like the opportunity to put this right for you as quickly as possible. We are chasing the the install company for you and we have refunded the cost of the install. You will be hearing from us or the installers soon to arrange the install at a time and date to suite.
Again, I’m very sorry for the inconvenience and stress this has caused, and we appreciate you bringing it to our attention.
Matt
Installation was done a couple of days after delivery of my Keysafe. Man was on time, efficient and did not long to instal it. Friendly and helpful. Totally recommend the professional installation.
The Key Safe Company からの回答
Good morning,
Thank you for your fantastic feedback!
We’re delighted to hear that the installation was carried out promptly and to such a high standard. It’s great to know our installer was on time, efficient, and made the whole process smooth and straightforward for you.
We really appreciate your recommendation and are pleased you found the professional installation service worthwhile. If you ever need anything else, we’re always here to help!
