i purchased refurbished apple ear pods pro for £57.00 Delivery was before miday the next day. Earpods have been re branded by the new seller but as i opened the case my apple phone picked them up... もっと見る
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I purchased some “refurbished” Airpods from KF Direct last year. They broke within 3 months (battery died and the mechanisms of the airpod was hanging off, despite light usage) and I was issued with a... もっと見る
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Second time to purchase refurbished AirPod pros from this company and I can honestly say I’ve been more than impressed. Very reasonable prices and a genuine product that works well. Very speedy delive... もっと見る
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KF-Direct provided excellent service in helping me to find the correct replacement cable for my in-house display connected to my smart meter. Neither Eon nor the smart meter manufacturer could be... もっと見る
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企業情報
当該企業による記述
KF Direct is a UK-based online retailer specializing in stylish, energy-efficient indoor and outdoor lighting solutions, including ceiling lights, wall lights, solar lights, festoon lights, and decorative lighting for homes and gardens. The company focuses on offering high-quality products at competitive prices, helping customers create beautifully illuminated living spaces with ease.
連絡先
55 Longsmith Street, , GL1 2HT, Gloucester, 英国
- +44 1452 26 0075
- sales@kfdirect.co.uk
- kfdirect.co.uk
4.1
ほぼ満足
854件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
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この企業のTrustpilot 利用方法
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Easy to navigate website and place an…
Easy to navigate website and place an order. Arrived quickly. Good products and info
2022年9月6日
自発的なレビュー
KFDirect からの回答
Dear Amy,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Quick delivery and great item
2022年9月6日
自発的なレビュー
KFDirect からの回答
Dear Jonathan,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Refurbished air buds excellent
Refurbished air buds excellent.
Delivery and presentation also excellent.
What more can I say? Top seller.
2022年9月6日
自発的なレビュー
KFDirect からの回答
Dear Allistar,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Excellent Customer Service
Had a problem with goods that I ordered, spoke to customer services and goods were exchanged straight away.
Would 100% buy from here again.
2022年9月5日
自発的なレビュー
KFDirect からの回答
Hi,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Fast efficient service from easy…
Fast efficient service from easy ordering to delivery. Would definitely buy from here again.
2022年9月5日
自発的なレビュー
KFDirect からの回答
Dear Ava,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
KFDirect からの回答
Hi,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Awful experience
Awful experience. Paid for next day delivery and they didn’t even dispatch it in time. Came two days late.
Advertised as “AirPods pro” what arrived are “earbuds pro”. Very misleading advertising including the photos used
Awful customer service. One line answers that are of no help
Buyer beware
2022年8月31日
KFDirect からの回答
Hi,
We apologize but the delay was due to Royal Mail's strikes going on.
It is clearly mentioned in the item listing that these are seller refurbished and we always encourage our customers to thoroughly read the description before placing the order.
We already have sent the prepaid return shipping label to you so that you can send the item back to us.
All of your queries are replied back with appropriate replies on time, please let us know if you require any further assistance.
Kind regards
Dave
Customer Care
Very good and received my items on time
2022年8月31日
自発的なレビュー
KFDirect からの回答
Dear Laila,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Purchased the "Refurbished Air Pods 3rd…
Purchased the "Refurbished Air Pods 3rd Generation with Wireless Charging Case | 1 Year Seller Warranty | Repacked By Yesido". Paid for next day delivery @ £7.99 and the parcel arrived as promised.
However. These air pods are NOT Apple, notice how they do not use the word "Apple" in their description and call them "Air pods" instead of "Airpods". The items are sold as "refurbished" yet every part of the item is branded "Yesido" - Made in China. "Repacked By Yesido" gives you the impression that it is just the packaging were talking about? Very misleading.
When I contacted them to suggest these were not an Apple product at all, they responded by telling me they are "seller refurbished and seller replaces the under performing parts with best available grad A parts", well is this the entire thing then? None of the visible areas were genuine Apple. I would therefore suggest that this is an aftermarket product with MAYBE some genuine apple parts inside, which ones? Hard to know really...
They refunded me minus the costly next day delivery charge... No option to use Paypal or other payment options other than direct bank details into the website so no much option to argue what I believe to be quite fraudulent product and website.
£7.99 out of pocket and moral of the story, pay a bit more and buy Apple products from a trusted retailer!
2022年8月18日
KFDirect からの回答
Hi,
Please note that it is clearly mentioned in the advertisement and we encourage our customers to thoroughly read the description before placing the order.
the delivery charges are charged by the courier company for the services they have provided and we have issued full refund to you for the amount you have paid us for the product.
Please let us know if we can assist you further.
Kind Regards
Dave
Emergency ReadyEasy web site to use and service very…
Easy web site to use and service very good. Would purchase again in the future.
2022年8月29日
自発的なレビュー
KFDirect からの回答
Dear Nancy,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
KFDirect からの回答
Dear Pne,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
The converter was as expected and…
The converter was as expected and arrived quickly, so I can now use my favourite headphones with a tablet.
2022年8月29日
自発的なレビュー
KFDirect からの回答
Dear Paul,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
KFDirect からの回答
Dear David,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Decking screws and jig
Item as described. Delivered quickly. Best price I could find. Would use again.
2022年8月29日
自発的なレビュー
KFDirect からの回答
Dear Tim,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
KFDirect からの回答
Dear George,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Great service and support when needed
2022年8月26日
自発的なレビュー
KFDirect からの回答
Hi,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Good customer service
Really good help getting my necklace after it got lost in the mail. Once called up they sent another one straight away came next day.
2022年8月26日
自発的なレビュー
KFDirect からの回答
Dear Faller,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Good products and good customer service.
2022年8月25日
自発的なレビュー
KFDirect からの回答
Dear Guillermo,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Was great for what I payed for
2022年8月25日
自発的なレビュー
KFDirect からの回答
Dear James,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
i purchased refurbished apple ear pods…
i purchased refurbished apple ear pods pro for £57.00
Delivery was before miday the next day.
Earpods have been re branded by the new seller but as i opened the case my apple phone picked them up immediately, earpods come with waterproof rubber case neck cord and apple charging cable.
alltogether a great product fantastic price sold by a very reliable company. the bonus is i saved £150
Steve H
2022年8月25日
自発的なレビュー
KFDirect からの回答
Dear Steven,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
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