i purchased refurbished apple ear pods pro for £57.00 Delivery was before miday the next day. Earpods have been re branded by the new seller but as i opened the case my apple phone picked them up... ãã£ãšèŠã
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I purchased some ârefurbishedâ Airpods from KF Direct last year. They broke within 3 months (battery died and the mechanisms of the airpod was hanging off, despite light usage) and I was issued with a... ãã£ãšèŠã
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Second time to purchase refurbished AirPod pros from this company and I can honestly say Iâve been more than impressed. Very reasonable prices and a genuine product that works well. Very speedy delive... ãã£ãšèŠã
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KF-Direct provided excellent service in helping me to find the correct replacement cable for my in-house display connected to my smart meter. Neither Eon nor the smart meter manufacturer could be... ãã£ãšèŠã
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KF Direct is a UK-based online retailer specializing in stylish, energy-efficient indoor and outdoor lighting solutions, including ceiling lights, wall lights, solar lights, festoon lights, and decorative lighting for homes and gardens. The company focuses on offering high-quality products at competitive prices, helping customers create beautifully illuminated living spaces with ease.
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55 Longsmith Street, , GL1 2HT, Gloucester, è±åœ
- +44 1452 26 0075
- sales@kfdirect.co.uk
- kfdirect.co.uk
4.1
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Sends fake goods as Apple
Having read the reply, I need to point out these are NOT refurbished. They are Yesido branded e.g. no real reason that the charging case would need to be replaced for âhygieneâ reasons.
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Donât buy (Apple AirPods) from this company. I ordered refurbished AirPods and received Yesido earbuds that I could have bought cheaper online. When I asked customer support they said that the reseller uses top grade replacement parts for hygiene reasons - or every single part was replaced by counterfeit parts as far as I could tell, so not actually refurbished as that doesnât explain Yesido branding on the charging case. There is no reason why this would be changed for hygiene reasons. Should not be advertised as Apple so reported to trading standards. I suspect I will get the same stock response from customer services as others have, below.
2022幎12æ1æ¥
KFDirect ããã®åç
Hi,
We apologize for the inconvenience but we have to deny this claim that these are not genuine airpods, these are seller upgraded and refurbished.
Please note that these are replaced with aftermarket Grade A OEM Parts and we can't compare with brand new as the quality may differ because of the refurbishment process. The internal components are Apple but the external body can be changed due to hygienic reasons.
If you are looking for flawless quality and performance, we request you to kindly buy brand new Apple Airpods from our website with Apple Warranty, these brand new items start from £240.00. These are refurbished products and that's the reason why they are cheaper than the brand new ones.
You are still covered with seller warranty as well as eligible for full refund but for that we have to get the item back so that we can raise an investigation with the suppliers. We source thousands of items from different suppliers around UK so until we get this item back we are unable to recognize the supplier or from which batch it was sold.
Regards
Dave
Customer Care
Fast delivery
Fast delivery. Great price and the airpods sound great.
2022幎12æ1æ¥
èªçºçãªã¬ãã¥ãŒ
KFDirect ããã®åç
Dear Neal,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
KF direct
The shipping was really fast and they sent the item as quick as they could!
2022幎12æ13æ¥
èªçºçãªã¬ãã¥ãŒ
KFDirect ããã®åç
Dear Marcus,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Exactly as described and arrived inâŠ
Exactly as described and arrived in super quick time despite postal strikes.
2022幎12æ6æ¥
èªçºçãªã¬ãã¥ãŒ
KFDirect ããã®åç
Dear George,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Very competitive price and fastâŠ
Very competitive price and fast delivery, even during postal strikes! Thanks!
2022幎12æ9æ¥
èªçºçãªã¬ãã¥ãŒ
KFDirect ããã®åç
Dear Vicky,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
KFDirect ããã®åç
Dear Farhan,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
The earphones are ok I would buy fromâŠ
The earphones are ok I would buy from them again
2022幎12æ6æ¥
èªçºçãªã¬ãã¥ãŒ
KFDirect ããã®åç
Dear Bethany,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Very good quality brilliant deliveryâŠ
Very good quality brilliant delivery time excellent service
2022幎11æ30æ¥
èªçºçãªã¬ãã¥ãŒ
KFDirect ããã®åç
Hi,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Good quality and fast delivery
The product seems very good quality. The product was sent the next day I ordered.
2022幎11æ28æ¥
èªçºçãªã¬ãã¥ãŒ
KFDirect ããã®åç
Hi,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Order AirPods which had been renewed atâŠ
Order AirPods which had been renewed at a great price. They are in mint condition and perfect. Would order from this company again.
2022幎11æ28æ¥
èªçºçãªã¬ãã¥ãŒ
KFDirect ããã®åç
Dear Barry,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Easy to use site and quick delivery andâŠ
Easy to use site and quick delivery and air buds look brand new
2022幎12æ6æ¥
èªçºçãªã¬ãã¥ãŒ
KFDirect ããã®åç
Dear David,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Straight forward no problem.
Order pay delivered good quality. What's not to like.
2022幎11æ23æ¥
èªçºçãªã¬ãã¥ãŒ
KFDirect ããã®åç
Dear Vic,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Counterfeit products the company hasâŠ
Counterfeit products the company has been reported. Purchased Apple Ear Pods and some branded Yesido product came through the post. Despite what this company has to say, which they have repeated on many reviews, itâs still counterfeit.
I have seen many reviews with the same information with the company claiming that because itâs refurbished that means they have rebranded the product as Yesido EarBuds. This is still illegal, this is called âreverse passing offâ which is a trademark infringement. I have asked KF-Direct for proof that they have obtained Apples permission in doing this, but they were unable to supply this information.
They also claim that Apple 3rd Gen AirPods are £240, this isnât the case itâs £189 with MagSafe charging. £70 is about the right cost for actual refurbished AirPods.
This company is selling counterfeit EarPods, I have also been to Apple to confirm if any part of it was Apple, obviously they confirmed they were fake. The joys of Apple âa Guruâs.
AVOID AT ALL COSTS!!! ITS JUST TIME WASTING HOPING THE COMPANY WILL GET AWAY WITH IT.
Edit - as I thought, they have just put a generic response to the review.
2022幎12æ4æ¥
KFDirect ããã®åç
Hi,
We apologize for the inconvenience but we have to deny this claim that these are not genuine airpods, these are seller upgraded and refurbished.
Please note that these are replaced with aftermarket Grade A OEM Parts and we can't compare with brand new as the quality may differ because of the refurbishment process. The internal components are Apple but the external body can be changed due to hygienic reasons.
If you are looking for flawless quality and performance, we request you to kindly buy brand new Apple Airpods from our website with Apple Warranty, these brand new items start from £240.00. These are refurbished products and that's the reason why they are cheaper than the brand new ones.
You are still covered with seller warranty as well as eligible for full refund but for that we have to get the item back so that we can raise an investigation with the suppliers. We source thousands of items from different suppliers around UK so until we get this item back we are unable to recognize the supplier or from which batch it was sold.
Regards
Dave
Customer Care
I feared I wouldnât get my money backâŠI take it back
I got a refund. I made a mistake and kfdirect deserve a better review
1 star turned into 4
Thanks
2022幎11æ14æ¥
èªçºçãªã¬ãã¥ãŒ
KFDirect ããã®åç
Hi,
We apologize for the inconvenience this may have caused.
Please be informed that we haven't received the returned item from you, we will update you as soon as the item is delivered to us.
The delay is due to the Royal Mail's ongoing strikes and season rush.
Kind regards
Dave
Arrived good and work perfect
They arrived pretty quickly and work pretty good although when I try connecting them to my iPhone they do say they canât be verified as real AirPods but since they are cheaper than AirPods and work predominantly the same then they are good in my books
2022幎12æ1æ¥
èªçºçãªã¬ãã¥ãŒ
KFDirect ããã®åç
Dear Will,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Great deals and quality products
Quick and easy to use website. Helpful information readily available and great deals!
2022幎11æ30æ¥
èªçºçãªã¬ãã¥ãŒ
KFDirect ããã®åç
Dear Adam,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
*FAKE* Counterfeit refurbished apple airpod pros
Counterfeit product received
Reported to Trading standards, Action Fraud and Visa.
(click on one star ratings - they all say the same thing)
Beware!! Avoid the fraudster!!
**Received no reply from three emails sent.
2022幎11æ29æ¥
KFDirect ããã®åç
We apologize for the inconvenience this may have caused.
Please contact us via email at sales@kfdirect.co.uk and we will assist you to the best of your satisfaction.
Kind Regards
Dave
First time shopper and was super quickâŠ
First time shopper and was super quick and well packaged. will be back
2022幎11æ28æ¥
èªçºçãªã¬ãã¥ãŒ
KFDirect ããã®åç
Dear Kristy,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Gets it right every time
Great products, great prices, great customer service. What else do buyers really want? Always have a great experience ordering from KF-Direct, dispatch and delivery go beyond expectations :)
2022幎11æ21æ¥
èªçºçãªã¬ãã¥ãŒ
KFDirect ããã®åç
Dear Somer,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
First class service next day delivery
First class service next day delivery . Parcel and good in perfect condition
2022幎11æ22æ¥
èªçºçãªã¬ãã¥ãŒ
KFDirect ããã®åç
Dear David,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
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