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KGB Security レビュヌ 210

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TrustScore 5段階評䟡の5

4.9

金庫ず金庫宀の店
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5぀星のうち5の評䟡

brian was a calm quite type of person he listens and quickly fixed the problem with the lock on our sliding door,he also let us know he was on the way to us well done

5぀星のうち5の評䟡

Feeling incredibly stressed when all my keys were stolen out of my car, I needed a number of locks opened, changed or replaced. After a disastrous locksmith visit with my lockable cupboard left in pie... もっず芋る

5぀星のうち5の評䟡

KGB were fantastic, prompt, friendly, efficient, and punctual. Great thoughtful work by the locksmith ( sorry did not get his name) who came and replaced our front door lock at Indooroopilly yesterda... もっず芋る

5぀星のうち5の評䟡

Hi KGB! An awesome experience! Alison arranged everything so efficiently and the safes were out to us within a week. James and Liam installed our safes and did a fantastic job of going to extra mile t... もっず芋る

䌁業が回答したした

䌁業情報

  1. 金庫ず金庫宀の店
  2. 錠前垫
  3. セキュリティヌ システム蚭眮業者

KGB Security に぀いお

さたざたな倖郚゜ヌスから提䟛された情報

KGB Brisbane Locksmith and Safes has been in business for 37 years and are hands on. A fleet of 9 fully equipped service vans work 24 hours 1300 542 732

連絡先

4.9

優良

TrustScore 5段階評䟡の5

210件のレビュヌ

5぀星
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1぀星

この䌁業のTrustpilot 利甚方法

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5぀星のうち5の評䟡

Outstanding Service & Product

We are extremely pleased with the safe we purchased from KGB. What was more outstanding was the service we received at every step from the staff, be it for negotiating the price, selecting the correct product., etc. Kel, you did an excellent job installing the safe at our residence. Thank you all at KGB.

2019幎6月7日
自発的なレビュヌ
KGB Security ロゎ

KGB Security からの回答

Happy to help Jasmine, we will send you a battery service reminder in 18 months to ensure smooth usage.

5぀星のうち5の評䟡

Great service

2019幎6月6日
自発的なレビュヌ
KGB Security ロゎ

KGB Security からの回答

Thanks Bettina, appreciate the feedback

5぀星のうち5の評䟡

Kel was super efficient with quote and


Kel was super efficient with quote and whole process took a few emails

2019幎6月6日
自発的なレビュヌ
KGB Security ロゎ

KGB Security からの回答

Great to hear Gladys, all that knowledge in that noggin makes him super fast and thorough.

5぀星のうち5の評䟡

Great

Great, fast service!

2019幎6月6日
自発的なレビュヌ
KGB Security ロゎ

KGB Security からの回答

Thanks Sarah, happy to help. We get it that security can't wait.

5぀星のうち5の評䟡

EXCELLENT security and Service

My experience was great, staff had great product knowledge and follow up service was great. Highly recommend!

2019幎6月6日
自発的なレビュヌ
KGB Security ロゎ

KGB Security からの回答

Hey Selim, it helps to have security nerds at the helm, we talk about food and security, that's it.

5぀星のうち3の評䟡

Numerous phone calls & emails & they


Numerous phone calls & emails & they finally arrived
Then hit with a extremely large bill with a call out fee

2019幎6月6日
自発的なレビュヌ
KGB Security ロゎ

KGB Security からの回答

Hey Peter, I know which admin team member you are talking about with handling your job, I am happy to say they are no longer with us and our follow ups are no longer slipping through the safety nets we have in place.

As for the price, sorry Call Out Fees are what we charge all clients for going out to site. Every tech we send out are highly qualified so there is no poor workmanship on our jobs, so it's part of the cost of that level of service. The part, well that is how much a strike costs, it's not a normal lock component and is priced as such.

Some locksmith jobs are straight forward and some need those parts that are just costly.

We will be better next time with the follow through with getting our techs to you as we have improved that part.

5぀星のうち3の評䟡

Considering the age of the door and how


Considering the age of the door and how it’s its configured it would have maybe been better if suggested a complete replacement be required . But all in all , the door was fixed as best it could have been , installer was late though .

2019幎6月6日
自発的なレビュヌ
KGB Security ロゎ

KGB Security からの回答

Thanks for that feedback Luke. We do try and save $$$'s for our clients, have checked your job and given feedback to the team, let me know if there is anything we can do for you.

Just checked that days run sheet, should have updated you we were running behind, some days are crazy in here and when an emergency lock out comes in we get them in on the way.

5぀星のうち5の評䟡

Great product and service

Great product and service! Highly recommend KGB!

2019幎6月6日
自発的なレビュヌ
KGB Security ロゎ

KGB Security からの回答

Thanks Ben, nice of you to say.

5぀星のうち5の評䟡

Was looking for a small secure safe

Was looking for a small secure safe.
I was shown various models and had the advantages and disadvantages explained.
The safe I purchased fit my requirements and more so I am pleased with my purchase.
Two points stood out.
1 They had various models on site so I could see and touch them
2 They listened to my requirements and made suggestions.

2019幎6月6日
自発的なレビュヌ
KGB Security ロゎ

KGB Security からの回答

This sounds like Wayne, will make sure to let him know you loved his attention to detail.

5぀星のうち5の評䟡

I received same-day service

I received same-day service, the lock-smith easily solved my problem, which did not require materials, and he very generously charged me nothing for the visit. Top marks! I would recommend KGB to everybody. Five stars .

2019幎6月6日
自発的なレビュヌ
KGB Security ロゎ

KGB Security からの回答

Thanks Anne, we get it sometimes its not a locksmith job and if the boys don't take too long on site they are cool to let it slide. Happy to help.

5぀星のうち5の評䟡

My first choice for a Locksmith

Short lead time when I rang for a booking. Locksmith arrived 5 minutes early which was a nice surprise. Did everything required quickly and professionally. Definitely recommend.

2019幎6月6日
自発的なレビュヌ
KGB Security ロゎ

KGB Security からの回答

Thanks Tony, we're pretty proud of our team, our new admin person is a superstar organising nana. She's rocking the time management with the team, so glad you are feeling that.

5぀星のうち5の評䟡

Very happy the staff bent over


Very happy the staff bent over backwards to help me out i would defiantly recommend them.

2019幎6月6日
自発的なレビュヌ
KGB Security ロゎ

KGB Security からの回答

Thanks James, will let the team know of your feedback.

5぀星のうち4の評䟡

Good service

Good service, efficient and friendly with what seemed like sound advice on what safe would meet my requirements.

2019幎6月6日
自発的なレビュヌ
KGB Security ロゎ

KGB Security からの回答

Anytime Kathy, thanks for the feedback. We will send you a reminder to change your battery in 18months time so you don't get caught out.

5぀星のうち5の評䟡

These guys were great to deal with

These guys were great to deal with. Great product and extra good customer service. They delivered to Byron Bay..

2019幎6月6日
自発的なレビュヌ
KGB Security ロゎ

KGB Security からの回答

We deliver safes anywhere Damien, but glad you noticed the extra effort. Enjoy 😊

5぀星のうち5の評䟡

Review

Very good service and products

2019幎6月6日
自発的なレビュヌ
KGB Security ロゎ

KGB Security からの回答

Thank Clint, hope your day is rocking.

5぀星のうち5の評䟡

Easy to deal with

Easy to deal with. They listen to your requirements and fully explain all your options.

2019幎6月6日
自発的なレビュヌ
KGB Security ロゎ

KGB Security からの回答

It's a big deal improving your security and we like to be thorough, good questions lead to great decisions. Enjoy the rest of the week David.

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