You get what you paid for essentially. The gold colour bracelets are very yellow and do look a bit cheap unfortunately, I had to send it back. I was also very disappointed that the jewelle... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Lovely customer service honestly they help you with everything and respond quick you even feel comfortable talking with them, I ordered a small size chain and asked for a longer size and they helped m... もっと見る
企業が回答しました
Made the perfect gift for my son, he hasn’t taken it off since I gifted it him. Arrived within 2/3 days in time for his birthday. Great packaging and quality jewellery, 10/10 experience thank you!
企業が回答しました
Very impressed with the quality of the jewellery. Bought my husband a miami cuban set and he's very happy! Superb packaging and quick delivery, no complaints whatsoever. Will be back for my son's birt... もっと見る
企業が回答しました
企業情報
当該企業による記述
Designed and dispatched from within UK, Khral is a leading Jewellery brand specialising in chains, pendants and bracelets. Our team undergoes specialist quality control on each piece leaving the HQ, ensuring all pieces are 100% Waterproof, Heatproof & Perfected to the finest attention to detail. The Khral team is built upon the foundations of quality, consistency and integrity. Our purpose is to bridge the gap between luxury goods and value for money. All our pieces are complimented by our luxury packaging consisting of a magnetic lid box, a premium leather pouch and a gold stainless steel warranty card.
連絡先
3.8
ほぼ満足
197件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 84％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Prompt and good quality.
2024年2月9日
Khral からの回答
Hi Rosalind,
Thank you for your review, have a great day!
Kind Regards,
Alex From Khral
Mens silver bracelet is lovely nice…
Mens silver bracelet is lovely nice weight and good quality,and came on time.
2024年2月2日
Khral からの回答
Hi Lisa,
Great to hear your positive experience shopping with us. We hope to see you again soon, have a great day!
Kind Regards,
Seb From Khral
Fantastic customer service
Fantastic customer service, very prompt delivery and fantastic quality jewellery. Will definitely purchase from here again and would absolutely recommend 👌
2024年2月7日
自発的なレビュー
Khral からの回答
Hi Anna,
Thank you for the amazing review. See you again soon!
Kind Regards,
Alex From Khral
Khral からの回答
Hi Anas,
Your review is much appreciated. See you again soon!
Kind Regards,
Alex From Khral
Quick delivery and great quality tennis…
Quick delivery and great quality tennis bracelet, packaging was amazing too, very impressed highly recommend!
2024年1月25日
自発的なレビュー
Customer service was very 10/10
Customer service was very 10/10. Always replied within an hour and provided plenty of updates for the item arriving.
2024年2月2日
自発的なレビュー
Khral からの回答
Hi Alex,
Thank you for the amazing review. See you soon!
Kind Regards,
Seb From Khral
Excellent customer service
Amazing quality jewellery! 100% recommend buying from here. My bracelet arrived on time and it was really easy.
Thank you to the guys at Khral!!
2024年1月25日
自発的なレビュー
Khral からの回答
Hi Umar,
It means a lot to us to hear reviews like this, enjoy your bracelet.
Take care!
Seb From Khral
best quality and great packaging!
2024年1月11日
自発的なレビュー
My son ordered a chain from them was…
My son ordered a chain from them was sent to wrong address and after multiple emails they just stopped responding and even after it being returned to them by the lady who’s address they sent it to they still won’t reply
2024年1月2日
Khral からの回答
Hi Dwain,
Firstly we want to say we are very sorry about your experience, however we must state that we played our part in dispatching your order as quickly as possible and ensured the quality was top quality throughout. Unfortunately your son entered the wrong address as the shipping address, therefore the parcel was delivered to a different location. We tried our best in resolving the situation by getting in touch with our courier, and retreiving the parcel to redispatch or refund your order. We still haven't received the returned parcel from the address which is why we can't offer a refund/exchange. Also to add to this, our returns policy is valid for 7 days upon arrival to an address, it has been over 7 days so with regards to our policy it would state we are no longer liable. However, if we do receive it we will issue you an instant refund to help resolve the issue. If you could please understand the situation on our behalf it would be much appreciated.
We wish you all the best for the future!
Kind Regards,
Alex From Khral
Amazing jewellery!
The necklace is stunning, I’ve been wearing it everyday since I’ve received it. The packaging is literal perfection and you can tell the necklace is high quality. One of the best pieces of jewellery I’ve ever purchased. Will definitely be ordering more again!
2024年1月7日
自発的なレビュー
Khral からの回答
Hi Hiba,
It means a lot to us to hear reviews like this, enjoy your pieces.
Take care and see you again soon!
Kind Regards,
Sebastian From Khral
Lovely product
Lovely product, very much appreciated as a gift. Excellent customer service.
2023年12月16日
Khral からの回答
Hi Catherine,
Thank you for your review, our team always strives for comments like this, it's what we're built upon!
We hope you have an amazing year and see you again soon!
Kind Regards,
Alex From Khral
Toujours pas arrivé
Super déçu, j'ai commandé le 14 décembre et on m'avait affirmé que le colis arriverais avant Noël, nous sommes le 23 décembre, je n'ai ni numéro de suivi, ni aucune information et le colis n'est pas arrivé, super pour gâcher les Noël 👍
2023年12月16日
High quality jewellery
High quality jewellery
I was blown away by the quality of the packaging and the Miami Cuban chain. The chain looks so good and perfect for any occasion. The products are definitely worth the price and I will definitely be purchasing more jewellery from Khral.
2023年12月14日
自発的なレビュー
Packaging was lovely and looked exactly…
Packaging was lovely and looked exactly how advertised
2023年11月20日
Amazing Company!
Great experience with Khral! Their customer support team is amazing, within 20 minutes my enquiry was solved. My parcel arrived today and I was blown away by the quality of everything for the price I paid. Their packaging is second to none and the pendant I ordered had an expensive look, my husband was over the moon, thank you again! Will definitely be purchasing again soon
2023年11月17日
自発的なレビュー
Excellent cuban chain and bracelet
Saw Khral from TikTok and decided to give it a buy. Got the 6mm cuban bracelet and 8mm gold cuban chain. Really impressed with the quality of the chain and the packaging was of very premium material. The attention to detail was also very precise… i really like the logo. Will be getting more pieces from here!
2023年11月11日
自発的なレビュー
Great service and a good quality…
Great service and a good quality product. Excellent service, will definitely be purchasing from Khral again.
2023年10月10日
自発的なレビュー
I bought this chain along with the…
I bought this chain along with the matching 8mm bracelet, when the parcel was delivered I was devastated to see it had been opened and the bracelet had been stolen! I messaged Khral and they immediately sent me out a new one and couldn’t apologise enough! They also offered me the choice of something different for the same price I got free shipping and also everything I could have asked for in regards to customer service! Thank you so much you made my fiancés birthday extra special with these gorgeous pieces!
2023年9月23日
自発的なレビュー
Great customer service on IG
Great customer service on IG, quickest deliveries and overall all good. Yet to open my box tho.
2023年9月16日
自発的なレビュー
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。