Kick Headquarters Limited レビュー 

138
TrustScore 5段階評価の4

4.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I originally pre-ordered some trainers on 21/12/2023 and read that they wouldn't be shipped until the week commencing the 25th Dec which was fine. On 3rd Jan I hadn't heard anything which had me a bit... もっと見る

5つ星のうち1の評価

I bought a pair on Nike on 30 October, I paid with credit card, order is successful, but at today 13 November I don’t receive shipping communication, I try contact them but email don’t work, they don’... もっと見る

5つ星のうち5の評価

My Daughter has bought a pair of nike runners in feburary kick headquarters and has not recieved them why is this €210 and no goods can you please let us know why this has happened she made the purc... もっと見る

5つ星のうち5の評価

I ordered a Nike Air max Plus Unity/ Berlin on the 7th December from KHQ to be delivered to my residence in Dublin, Ireland. Since then I had a few queries with regard to the reference tracking n... もっと見る

企業情報

  1. 衣料品店

当該企業による記述

The Official Trustpilot of Kick Headquarters, the online trainer specialist curating a range of trainers from Nike sportswear to high end luxury. Based in Ireland with distribution links in the UK, we offer Brexit proof shopping for our European and UK customers.


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4.0

ほぼ満足

TrustScore 5段階評価の4

138件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.0

すべてのレビュー

(138)

過去12か月のレビュー数: 1

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5つ星のうち5の評価

Very Patient Great Service

Had a load of questions about a pair of Airmax 97's, all answered and they were very patient with me. Placed order then and recieved a tracking number the next day, unbelievable service.

2023年8月23日
自発的なレビュー
5つ星のうち1の評価

Avoid kick headquarters

Ordered a pair of runners and 3 weeks later they still hadn't arrived. Emailed them four times and got no reply. Customer service doesn't exist. Got a refund a month later but no apology or explanation as to why I didn't get the runners. Definitely avoid this website

2023年6月3日
自発的なレビュー
5つ星のうち1の評価

DO NOT BUY FROM THIS WEBSITE!

DO NOT BUY FROM THIS WEBSITE!! I ordered a pair of trainers on the 29th of april sent them multiple emails not a single reply to any of them letting me know whats going on with my order and its been 16 days and still havent had any message telling me my order has been dispatched. Worst customer service i have ever come across

2023年4月29日
自発的なレビュー
5つ星のうち5の評価

My Daughter has bought a pair of nike…

My Daughter has bought a pair of nike runners in feburary kick headquarters and has not recieved them why is this €210 and no goods can you please let us know why this has happened she made the purchase on my card we need answers the runners or refund
Ellen

2023年2月7日
自発的なレビュー
5つ星のうち1の評価

No trainers

I ordered a pair of trainers on the 20th December 2022, first message to this company to find out where the trainers were was given excuses about carrier offered my money back or said trainers which I opted for, three messages after that when the trainers still hadn’t been delivered were ignored, they didn’t even have the good Grace or decency to reply to my messages, had to contact bank and put it in their hands, will never use this company ever again and would advise others to do the same, disgusted with the lack of care for customers.

2023年3月22日
自発的なレビュー
5つ星のうち1の評価

WASTE OF TIME, STAY WELL AWAY!!!

Partner ordered a pair of shoes as a Christmas present for myself at the start of January, assured before Christmas Eve delivery, 3 months later no shoes, they have stopped replying to emails/messages, at first they replied to the first 2 messages and seemed very apologetic and promised they shoes were in transit, don’t waste your time, biggest scammers out there.

2022年12月1日
自発的なレビュー
5つ星のうち5の評価

KHQ Helping Bridge sellers to customers

Kicks headquarters reached out to me to source a pair of shoes for they’re customer who need my pair. Great communication between them and myself and made sure to stick to the agreement. Will be doing more business with them in future very organised and efficient service for all customers. Great site would recommend to anyone

2023年1月7日
自発的なレビュー
5つ星のうち5の評価

Thank you.

I ordered a Nike Air max Plus Unity/ Berlin on the 7th December from KHQ to be delivered to my residence in Dublin, Ireland.
Since then I had a few queries with regard to the reference tracking number and estimated delivery date. All of my emails were answered most promptly and efficiently by the team each time.
The package was delivered within the stipulated delivery time of 2-10 days, in the midst of the Christmas season. The item is in pristine condition.
I would definitely recommend your site.
Thank you very much to the KHQ team and Merry Christmas!
Regards, Shamala

2022年12月20日
自発的なレビュー
5つ星のうち1の評価

Poor quality

I was gifted a new pair of Nike tn which were uncomfortable to wear on one foot as the sole was not the right one for the shoe and there were loose threads on the tongue. I was hoping for an exchange or a refund as this is policy with bike for up to 2 years but said there was nothing they could do try wearing them to beak them in and snip the loose threads. I then contacted nike who wanted an invoice and I was promised one from kick but never received it and stopped replying to me. When nike got onto me they said that there not an official retailer of Nike products and nothing I can do. So down 190 and a pair of runners I cant wear

2022年11月21日
自発的なレビュー
Kick Headquarters Limited ロゴ

Kick Headquarters Limited からの回答

Hi David,

Thank you for the feedback, sorry to hear you find the trainers uncomfortable. We always have and strictly only deal with authentic trainers and clothing. Given the volume of production by Nike, small manufacturing errors may seldom be found however nothing we would deem unacceptable to send to a customer. As these trainers have been worn threading is an inherent risk dependent on use.

Our returns policy provides the client with the opportunity to return the trainers within 14 days provided they are in unworn, brand new condition. Our returns policy does not offer returns for up to two years.

We apologise for any confusion in regards to this however we are not a subsidiary of the Nike brand and operate as our own separate retail entity. This means we also have our own terms & conditions and returns policy which may be read here:

https://kickheadquarters.com/pages/shipping-returns

In order for us to provide you with a better resolution, please reach out to us and we will discuss this further.

Kind regards,
Kick Headquarters Team

5つ星のうち5の評価

Great Customer Service

Bought a pair of Jordan 4s had great experience from start to finish. The support was fantastic and had great dealings with the person handling my order. Would definitely recommend. Seamless experience with great tech used.

2022年11月25日
自発的なレビュー
5つ星のうち5の評価

Will shop here again 100%

I really like the quality of the shoes its nearly Christmas and its busy so if anyone is waiting on there shoes don’t worry give them a chance it’s very busy now especially now that’s first Christmas without covid being around more thanks a million for the reply’s too.

2022年11月23日
自発的なレビュー
Kick Headquarters Limited ロゴ

Kick Headquarters Limited からの回答

Hi Ivor,

Thank you for understanding, we appreciate the repeat orders.

Hopefully we hear from you again soon!

Kind regards,
Kick Headquarters Team

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