I originally pre-ordered some trainers on 21/12/2023 and read that they wouldn't be shipped until the week commencing the 25th Dec which was fine. On 3rd Jan I hadn't heard anything which had me a bit... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I bought a pair on Nike on 30 October, I paid with credit card, order is successful, but at today 13 November I don’t receive shipping communication, I try contact them but email don’t work, they don’... もっと見る
My Daughter has bought a pair of nike runners in feburary kick headquarters and has not recieved them why is this €210 and no goods can you please let us know why this has happened she made the purc... もっと見る
I ordered a Nike Air max Plus Unity/ Berlin on the 7th December from KHQ to be delivered to my residence in Dublin, Ireland. Since then I had a few queries with regard to the reference tracking n... もっと見る
企業情報
当該企業による記述
The Official Trustpilot of Kick Headquarters, the online trainer specialist curating a range of trainers from Nike sportswear to high end luxury. Based in Ireland with distribution links in the UK, we offer Brexit proof shopping for our European and UK customers.
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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
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Great customer service
Great customer service, received my shoes perfect condition & I’ll be returning soon!
Shoes came quickly I am very happy with…
Shoes came quickly I am very happy with my product thank you Kick Headquarters!
Would highly recommend this site
Would highly recommend this site. Purchased and was delivered with a week, great communication throughout and tracking sent next day
Very professional service would highly…
Very professional service would highly recommend. Easy to deal with and very reasonable , will be putting in another order before Christmas
As a seller the dealing with these guys…
As a seller the dealing with these guys was great and definitely will be working with in the future!
Very Patient Great Service
Had a load of questions about a pair of Airmax 97's, all answered and they were very patient with me. Placed order then and recieved a tracking number the next day, unbelievable service.
Avoid kick headquarters
Ordered a pair of runners and 3 weeks later they still hadn't arrived. Emailed them four times and got no reply. Customer service doesn't exist. Got a refund a month later but no apology or explanation as to why I didn't get the runners. Definitely avoid this website
DO NOT BUY FROM THIS WEBSITE!
DO NOT BUY FROM THIS WEBSITE!! I ordered a pair of trainers on the 29th of april sent them multiple emails not a single reply to any of them letting me know whats going on with my order and its been 16 days and still havent had any message telling me my order has been dispatched. Worst customer service i have ever come across
My Daughter has bought a pair of nike…
My Daughter has bought a pair of nike runners in feburary kick headquarters and has not recieved them why is this €210 and no goods can you please let us know why this has happened she made the purchase on my card we need answers the runners or refund
Ellen
Found him on Instagram and he found a…
Found him on Instagram and he found a very specific trainer I wanted from an older reel. Sound out
Top level of service
Easy to use service with very reliable shopping dates. I would highly recommend
Fantastic customer service
Fantastic customer service. Wanted to get my nephew trainers as a gift and got the best advice on styles. Great quality products. Thanks, I will be shopping with Kick Headquarters again in the future
No trainers
I ordered a pair of trainers on the 20th December 2022, first message to this company to find out where the trainers were was given excuses about carrier offered my money back or said trainers which I opted for, three messages after that when the trainers still hadn’t been delivered were ignored, they didn’t even have the good Grace or decency to reply to my messages, had to contact bank and put it in their hands, will never use this company ever again and would advise others to do the same, disgusted with the lack of care for customers.
WASTE OF TIME, STAY WELL AWAY!!!
Partner ordered a pair of shoes as a Christmas present for myself at the start of January, assured before Christmas Eve delivery, 3 months later no shoes, they have stopped replying to emails/messages, at first they replied to the first 2 messages and seemed very apologetic and promised they shoes were in transit, don’t waste your time, biggest scammers out there.
KHQ Helping Bridge sellers to customers
Kicks headquarters reached out to me to source a pair of shoes for they’re customer who need my pair. Great communication between them and myself and made sure to stick to the agreement. Will be doing more business with them in future very organised and efficient service for all customers. Great site would recommend to anyone
Thank you.
I ordered a Nike Air max Plus Unity/ Berlin on the 7th December from KHQ to be delivered to my residence in Dublin, Ireland.
Since then I had a few queries with regard to the reference tracking number and estimated delivery date. All of my emails were answered most promptly and efficiently by the team each time.
The package was delivered within the stipulated delivery time of 2-10 days, in the midst of the Christmas season. The item is in pristine condition.
I would definitely recommend your site.
Thank you very much to the KHQ team and Merry Christmas!
Regards, Shamala
Poor quality
I was gifted a new pair of Nike tn which were uncomfortable to wear on one foot as the sole was not the right one for the shoe and there were loose threads on the tongue. I was hoping for an exchange or a refund as this is policy with bike for up to 2 years but said there was nothing they could do try wearing them to beak them in and snip the loose threads. I then contacted nike who wanted an invoice and I was promised one from kick but never received it and stopped replying to me. When nike got onto me they said that there not an official retailer of Nike products and nothing I can do. So down 190 and a pair of runners I cant wear

Kick Headquarters Limited からの回答
Great Customer Service
Bought a pair of Jordan 4s had great experience from start to finish. The support was fantastic and had great dealings with the person handling my order. Would definitely recommend. Seamless experience with great tech used.
Will shop here again 100%
I really like the quality of the shoes its nearly Christmas and its busy so if anyone is waiting on there shoes don’t worry give them a chance it’s very busy now especially now that’s first Christmas without covid being around more thanks a million for the reply’s too.

Kick Headquarters Limited からの回答
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