Kimai レビュー 

Great product, great service.

Absolutely love the necklace I ordered. Swift delivery and a great company to deal with.

I ordered the Evidence earring which arrived beautifully packaged. The earring itself is lovely. I struggled initially wondering how to pop in my ear lobe. I think instructions would help. My advice would be to any purchases is this is not suitable for larger/plumper ear lobes. The model wears it well. I did work out how to wear the earring, I used the plastic back, not sure if I should ? but after a day and night my goodness my lobe is throbbing. To pop in every day if taking out for nights would be fiddly and time consuming. So they will be used sporadically which is a shame. SO ONLY SUITABLE FOR SMALLER EAR LOBES.

Ear rings normally come in pairs so while picture showed one was expecting 2

Beautiful necklace, ordering was easy and it arrived in a matter of days beautifully packaged

Very bad quality. It’s worth nothing . Once at the resale it’s worth nothing and has no resale value

Friendly assistant, beautiful shop, lovely packaging!

Well it's beautiful, however it is tiny. Very delicate. On a larger neck it gets lost. I thought a 42 chain would be ample, as in other chains I have, but in fact it nestles into the throat, and in hindsight, I should have asked for something a little larger. It is because I sing, so my neck expands. I hoped to wear it for concerts, but don't think I can which is a shame.
I'm not huge, but I'm not a size 12... I'm 18 in fact. It will look fantastic on my daughter. I was going to wear it for her wedding, but maybe she will now.

Best service and products - repeat buyer

Amazing from start to finish. Kimai’s customer service is as good as their products!

My fourth piece by kimai. They rarely come out my ear. Beautiful well made earrings

Amazing service ! Amazing products. All the experience was great

Beautiful Jewellery & Excellent customer service.

Everyone working there was incredibly helpful. It made creating the ring a great experience.

Very helpful

Really good customer service, kept you up to date with the progress on your order and the quality products are 1st class.

Delivery was a bit more expensive than expected, otherwise all good

Really poor service. During the appointment the ring we had enquired about was not there. The whole appointment seemed rushed. After the appointment, They were supposed to send a followup email to let us know about prices and lead times. However, 20 days later they still have not even after we sent an email enquiring. Such a bad service when you are requesting about a ring of over £3.5k. Will not return and do not recommend.

I wanted to order the Jackie Ring and decided to use the bespoke service. This was the best decision I could have made. You get a lot more options to change your desired ring and within your own price range. They updated me throughout the process. We started to discuss what I wanted exactly so I showed the pictures of how I wanted my ring to look like, than you decide on the diamond , for bigger range diamond you get a video and pick the one you want. After that they make a sketch of how your ring will look like , I wanted it more curvy which wasn’t a problem. Agreed on the design at the beginning of October and yesterday 24/11 received my ring. If you want it in shorter period of time , you just need to tell them , they listen to every wish and see what they can do. So don’t be shy, speak up, it’s your diamond ring , you need to be happy with it. I’m in love with my diamond ring, I can’t believe how sparkly the diamond is, the ring itself is gorgeous exactly as how I imagined and they even engraved it beautifully.
I will be ordering a match wedding ring , I can’t wait for next year to use their bespoke service again.
Love the company , love what they stand for and love love love their collection.

Excellent personalized bespoke service with very prompt and helpful assistance over email and phone. Quality products. Highly recommended!