Kinetico Water Systems レビュー 22

This company sends out a salesman and he/she gives a good presentation especially letting you know your water is hard and that’s bad for bathing, cooking, and drinking. I had one of their systems installed two(2) years ago and it has failed me. I called and tried to explain that their so called great system has failed me. Their response was we can send a tech out to troubleshoot it because I have a ten(10) year warranty, then they proceeded to tell me that the tech would charge $199.0 for the first thirty minutes(30) and each additional thirty(30) minutes would be at the rate of $64.00. This is highway robbery especially since we’re in a recession. If their product is so good then why did it fail me in two(2) years? I would rather throw the system in the garbage rather than be ripped off. STAY AWAY from this company which is usually in Home Depot or Lowes. In a #1 is giving them too much but negative numbers or zeros are not an option. Sad part is my system is fully paid for. Stay as far away from Kenitico water softeners as possible or you’ll be Sorry. If these fees would’ve been explained to me prior to the installation then I wouldn’t have bought this garbage system.

I recently purchased a Kinetico K10 reverse osmosis machine. It came with a thin poor quality unearthed power cord and an unearthed plug. Astonishing for a machine costing over £800. I'm electro sensitive and I've measured over 400 volts per metre emitted from this product. It bothers me incredibly when I have to stand near it to do the washing up. I have been in contact with Josephine Lethmar of Kinetico Customer Support. All she did was pass the buck to the company I purchased it from. She accepted no responsibility and refused to assist me. Well it's a Kinetico product and Kinetico should take action, not expect a third party to solve their poor quality manufacturing. I've never come across such pathetic customer service as Josephine Lethmar from Kinetico Europe. It's incredibly shameful. My advice is to avoid buying from Kinetico.