King Casino レビュー 

411
•
TrustScore 5段階評価の1.5

1.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Zeer slechte site! Ik wacht nog steeds op “goedkeuring” van mijn rekeningnummer om geld dat ik gewonnen heb over te schrijven. Reeds 2 keer de nodige, rechtsgeldige documenten doorgestuurd en wordt te... もっと見る

5つ星のうち1の評価

Only been on the site a couple of days and went to make a withdrawal. There’s no record of it in the transaction history under withdrawals and I’m been given to satisfactory answer as to what is goi... もっと見る

5つ星のうち1の評価

Absolutely disgusting won €1500 sent all documents all was approved yet my payout Is apparently stuck in a que that I have to just be patient for 7 days later.... Looking at these other reviews I g... もっと見る

企業が回答しました

5つ星のうち5の評価

After reading the reviews got a bit scared to use this site but after depositing £250 I managed to win over £5000 and after sending documentation and ID proof I received the funds in two days. The 24... もっと見る

企業が回答しました

企業情報

  1. オンライン カジノまたは胴元

当該企業による記述

King Casino is a fully licensed and regulated online casino, operating under the strict guidelines of the UK Gambling Commission. This means that we meet the highest industry standards for security, fairness, and responsible gaming, giving our players complete confidence when they play with us. We take fairness seriously, ensuring that all our games are regularly tested and independently audited, so you can trust that every spin, deal, and bet is completely random and transparent. Whether you prefer slots, table games, or live casino experiences, you'll find a huge selection of top-quality games from the industry's most trusted providers. At King Casino, we also put player safety first. Our platform is designed with advanced security measures to protect your personal and financial information, and we are fully committed to responsible gambling. We offer a range of tools to help players stay in control, including deposit limits, time-outs, and self-exclusion options. Whether you're a casual player or a seasoned gamer, King Casino delivers a premium online gaming experience with fair play, security, and transparency at its core.


連絡先

重要なお知らせ

1.7

ひどい

TrustScore 5段階評価の1.5

411件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

1.7

すべてのレビュー

(411)

過去12か月のレビュー数: 58件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Avoid

Avoid, won over £9k, but as I was gambling with a bonus, they voided the payout and refused let me withdraw the winnings

2025年1月28日
自発的なレビュー
5つ星のうち1の評価

Iv report this company to the gambling…

Iv report this company to the gambling Commission. This is just a scam.

2025年1月27日
自発的なレビュー
King Casino ロゴ

King Casino からの回答

Hi Oliver bland

We are licensed and regulated by the UKGC, ensuring a fun and fair gaming experience. Our game outcomes are powered by Random Number Generator software, rigorously tested by iTech Labs, a trusted third-party compliance regulator. This software is used by the most heavily regulated gambling platforms worldwide, ensuring integrity and trust.

5つ星のうち1の評価

Waiting for£40 withdrawal from 18th of…

Waiting for£40 withdrawal from 18th of January it is now the 27th ID was verified and on my account still pending

2025年1月27日
自発的なレビュー
King Casino ロゴ

King Casino からの回答

Hi Sheila

We're sorry for the delay in receiving your winnings. Please respond to our request for more information and we can look to solve your issue.

5つ星のうち1の評価

Really poor business

Really poor business, slot games are great, depositing is great.

The minute you win and want to withdraw your money you might as well hibernate. It’s taken me 1 week up to now to try to find out if my documents were correct for the withdrawal process, this was asked of me 3 days after I wanted to withdraw my winnings. You can’t speak to someone without them saying “we’re in high demand for withdrawals at the moment please be patient”.

Beyond me how most sites will do same day withdrawals and act fairly unlike king casino, I would avoid at all costs

2025年1月18日
自発的なレビュー
King Casino ロゴ

King Casino からの回答

Hi Chris Doherty

We're sorry for the delay in receiving your winnings. Please respond to our request for more information and we can work to process your with withdrawal. We apologise for any inconvenience caused.

5つ星のうち1の評価

SCAM Website please stay clear

SCAM Website please stay clear. Happy to take your deposits but when it comes to cashing out they do not meet their stated timescales or review periods for documentation.

No contact and when you get in touch they state technical issues which seem like delay tactics. If they do not hold the funds to pay their players they shouldn’t be in business.

2025年1月13日
自発的なレビュー
King Casino ロゴ

King Casino からの回答

Hi TRG

We're sorry to hear you're having trouble reaching us. I have made a request to Trustpilot to provide us with more information on your account. Please get back in touch with us and we can work to prioritize your case.

We sincerely apologise for any inconvenience caused.

5つ星のうち1の評価

AVOID!!!!!!!!!!!!!!!!!!!

After having my previous review deleted, I’ll write again. On the 17/12/24 I tried to make a withdrawal. After the site closed my account saying that I needed the help, I have sent 15 emails as to where my withdrawal is. £2250 so it’s not just a small one, terrible site. No one ever responds. Absolutely crazy. Horrible. Avoid like the plague.

2024年12月17日
自発的なレビュー
King Casino ロゴ

King Casino からの回答

Hi Amy

We're sorry to hear you're having trouble receiving your winnings. On the 30.12.2024 the fraud department reviewed your account and requested wire details from the you again. However, we have not received any information so far. Please get back in touch and we can look to get this sorted.

5つ星のうち1の評価

I deposit via skrill Won £100 I cash…

I deposit via skrill Won £100 I cash out..and they want from me Bank statement even deposit never bin made via bank debit card ..they sayin that Skrill account il not acceptable for cash out and .k have only Monzo account that is not acceptable ehter. So.in that case is option wallet account and they asking for Monzo acc. Even i they know is nl.good.to them they Stealin money
.I uploaded term and condition regarding payment methods just cut me put of the.chat.
Don't play here cause even you have the right on your side they don't care anyway looking for reosens to not pay out..scammers.DONT PLAY RUN AS SOON AS POSSIBLE NEVER COME BACK OR YOU WILL STAY ON CHAT FOR EVEN AND NOTHING..THEY FIND A SYSTEM HOW TO NOT PAY OUT ANYTHING ..

2025年1月2日
自発的なレビュー
King Casino ロゴ

King Casino からの回答

Hi Karel

We're sorry to hear you've had a negative experience with us. Please get back in touch with your account details and we can look to get this sorted.

5つ星のうち5の評価

Correcte en vlotte uitbetaling

Correcte en vlotte uitbetaling, ook bij een groter bedrag.Leuke speel ervaring waarbij je geld niet onmiddellijk wordt ingeslikt.Ook wel verloren maar het blijft natuurlijk gokken! Top fan !!Een van de beter online casino's die ik ervaren heb!

2025年1月16日
自発的なレビュー
5つ星のうち1の評価

DO NOT USE!!

DO NOT USE!!

Scam company.
Was using is fine for a few days never withdrew anything cos it was almost impossible to win.
Deposited £60 and it came out my bank but never went into my account on King Casino. They raised a ticket and I was waiting a few days for a response. Went to log back on one day and they had disabled my account so I couldn’t speak to the on chat. Sent several emails. They never responded. Thanks to my bank and me taking screen shots of everything before then disables my account I was able to get my money back.
Horrid site! BEWARE!

2025年1月11日
自発的なレビュー
5つ星のうち1の評価

I deposited £1000 with King Casino, only to be told weeks later I couldn't withdraw my winnings.

A strong warning to anyone considering this site, don't. I deposited £1000 with King Casino. The easy part. I then had a good run at Blackjack, and tried to withdraw £2900. Alarm bells ringing at King Casino HQ.

After submitting all sorts of documents multiple times, and over a week of waiting, I only received my deposit back (minus their transaction fee).

Their excuse was that I was in 'breach' of their bonus rules. Utter nonsense, they just do not want to pay you anything above your outlay. Avoid these sharks, a completely disingenuous company. Anyone who has tried to contact one of their 'Chat' agents would find it hard to disagree.

2025年1月6日
自発的なレビュー
King Casino ロゴ

King Casino からの回答

Hi Oscar

We're sorry to hear you've had a negative experience with us. Unfortunately, the bets placed were in fact in breach of our T&Cs, which is why winnings were voided. We apologise for any inconvenience caused.

5つ星のうち3の評価

Refusing to answer emails.

Further update. Reviewed to 3 stars .
08.01.25
Finally received my cash out.
I would recommend only to use this website if you are happy to wait weeks if customer service help is required.
Live chat doesn't work and emails take weeks to answer, infact only once trust pilot was used. Hope everyone else gets their money . I would recommend emailing daily until they answer you. Pester the life out of them and do not give up.

Update 06.01.25
Finally hear from them via email saying my email address not registered on the account despite all receipts from them coming to my email address ....
Sounds like more stalling tactics.
This needs to be resolved immediately.

"update".
Still no response yet ask trust pilot to ask for more info which was supplied....

Refusing to answer emails.
Will not answer live chat .
Has left a withdrawal pending since 20th December with no way to speak to anyone.
It's not just the big amounts they are ignoring. This is only £51 .
Really do not know what has changed but this is a disgraceful way to treat customers.

2025年1月2日
自発的なレビュー
King Casino ロゴ

King Casino からの回答

Hi Dee

We greatly apologise for the delays in receiving your winnings. We always aim to process withdrawals in timely manner. However, sometimes this isn't the case.

5つ星のうち1の評価

Won 7500

Won 7500, withdrew it sent in documentation they ask me for payslip when I check account it's no longer pending and only 150 in my account. All images of winnings balance and withdrawal screen shots available and will be contacting gaming commission

2024年12月31日
自発的なレビュー
King Casino ロゴ

King Casino からの回答

Hi Jack

We're sorry to hear you had a negative experience with us. Please do get back in touch with your account details and we can look into getting this resolved. Thank you.

5つ星のうち1の評価

If I could give zero stars

If I could give zero stars. I would absouloutely appaling game play and does not give bonuses or wins. I Really wish I had read the reviews first .would not have ended up wasting my money or time and I have too say this has to be one of the worst sites .I have ever played.

2024年12月31日
自発的なレビュー
King Casino ロゴ

King Casino からの回答

Hi Kelly

I can assure you our game results are generated by Random Number Generator software, which is tested by third-party compliance regulator. All outcomes are randomly generated and wins are only ever based on luck.

5つ星のうち1の評価

I honestly don’t even know where to…

I honestly don’t even know where to start!
I won a sum of money on the 19th of December and was told that I would need to submit my documents over… bank statement, PP info. Absolutely fine. They accepted bank statement but not PP as they advised all info had to be on the one screenshot, logo etc… fair enough.. sent a PDF and also a screenshot of it all and whenever I chased it up they said it has been declined due to information not being on the documents… I’m not sure how many times I spoke with an agent to ask them to get their team to check again as it was all there, PP logo, name, address, email and DOB.
I then spoke to another agent and I advised that this was unacceptable and that I had used money in my account and now needed it (I thought there would have been no issues as I’ve been paid out before by them with none of this) the agent then took this as that I have been using ‘bill money’ to gamble and disabled my account!! So, I’m unable to get into my account to check what is happening with my wins and the chat which you can use without logging in, is now no longer letting me access it. I’ve sent 2 emails and no response. I’m not feeling very optimistic after reading some of the reviews on here. I’ve never ever had to go through anything like this to receive wins.
I have had conflicting information from agents. One says one thing and another will tell you something completely different.
King Casino can we please look into this and have this resolved please??

2024年12月27日
自発的なレビュー
King Casino ロゴ

King Casino からの回答

Hi Denise

We're sorry to hear you had a negative experience with us. Please do get back in touch with your account details and we can look into getting this resolved. Thank you.

5つ星のうち2の評価

Absolutely shambles i won £500 and…

Absolutely shambles i won £500 and still haven't received it still saying it's pending iv have messaged the help that and just keep getting ignored iv also sent emails and no reply I'll ge taken this further

2024年12月23日
自発的なレビュー
King Casino ロゴ

King Casino からの回答

Hi Ashton

We're sorry to hear you had a negative experience with us. Please do get back in touch with your account details and we can look into getting this resolved. Thank you.

5つ星のうち1の評価

I've been with this casino for years…

I've been with this casino for years now and nearly 48 hours for a withdrawal and it's still not approved

Not happy just keep getting the same email over and over again

2024年12月22日
自発的なレビュー
King Casino ロゴ

King Casino からの回答

Hi Holly

We're sorry to hear you had a negative experience with us. Please do get back in touch with your account details and we can look into getting this resolved. Thank you.

5つ星のうち1の評価

Says fast payouts of 0/5 days,I've…

Says fast payouts of 0/5 days,I've waited about 12 days already,you can't talk on live chat,because nobody answers,and when they do it kicks u off the page and logs u out,nobody reply to emails,it's an absolute disgrace of a site

2024年12月3日
自発的なレビュー
King Casino ロゴ

King Casino からの回答

Hi Natalie

We're sorry to hear you had a negative experience with us. Please do get back in touch with your account details and we can look into getting this resolved. Thank you.

5つ星のうち1の評価

Trying this gambling site for first…

Trying this gambling site for first time with a small deposit and all verification complete i am still waiting... Pending for my withdrawal.
Charges you a fee for withdrawal (big negative)
Takes waaaaay too long to withdraw.

With all the instant quick withdrawals from other sites. Why bother with this one?..

2024年12月22日
自発的なレビュー
King Casino ロゴ

King Casino からの回答

Hi Ask Doctor Murphy

We're sorry to hear you had a negative experience with us. Please do get back in touch with your account details and we can look into getting this resolved. Thank you.

5つ星のうち1の評価

Returns are absolutely shocking!!

Returns are absolutely shocking!!
Almost impossible to get a free game!
Don’t bother wasting your money. Chat isn’t even on, basically leaving a message and they’ll “get back to you when they can”
£500 sent not a penny back. Won’t be using this site again!

2024年12月20日
自発的なレビュー
5つ星のうち1の評価

Dog shite

Shite site don't pay you out or make it impossible to download documents quick to take your money tho and the hardest site I've played on to bonus games avoid like the plague is my advice

2024年12月16日
自発的なレビュー
King Casino ロゴ

King Casino からの回答

Hi Ste

We know a poor session is frustrating - but gambling is a game of chance and positive results can never be guaranteed.

As a licensed UKGC operator, our games are tested rigorously for randomness - and we always aim to launch games with the highest RTP possible.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報