Zeer slechte site! Ik wacht nog steeds op “goedkeuring” van mijn rekeningnummer om geld dat ik gewonnen heb over te schrijven. Reeds 2 keer de nodige, rechtsgeldige documenten doorgestuurd en wordt te... もっと見る
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Only been on the site a couple of days and went to make a withdrawal. There’s no record of it in the transaction history under withdrawals and I’m been given to satisfactory answer as to what is goi... もっと見る
Absolutely disgusting won €1500 sent all documents all was approved yet my payout Is apparently stuck in a que that I have to just be patient for 7 days later.... Looking at these other reviews I g... もっと見る
企業が回答しました
After reading the reviews got a bit scared to use this site but after depositing £250 I managed to win over £5000 and after sending documentation and ID proof I received the funds in two days. The 24... もっと見る
企業が回答しました
企業情報
当該企業による記述
King Casino is a fully licensed and regulated online casino, operating under the strict guidelines of the UK Gambling Commission. This means that we meet the highest industry standards for security, fairness, and responsible gaming, giving our players complete confidence when they play with us. We take fairness seriously, ensuring that all our games are regularly tested and independently audited, so you can trust that every spin, deal, and bet is completely random and transparent. Whether you prefer slots, table games, or live casino experiences, you'll find a huge selection of top-quality games from the industry's most trusted providers. At King Casino, we also put player safety first. Our platform is designed with advanced security measures to protect your personal and financial information, and we are fully committed to responsible gambling. We offer a range of tools to help players stay in control, including deposit limits, time-outs, and self-exclusion options. Whether you're a casual player or a seasoned gamer, King Casino delivers a premium online gaming experience with fair play, security, and transparency at its core.
連絡先
Walker Road, NE6 2HL, Newcastle Upon Tyne, 英国
- support@kingcasino.com
- kingcasino.com
重要なお知らせ
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Don’t waste your money here
I tried to withdraw 200 pounds,I wait 10 days and I didn’t receive any money,I asked them how long I have to wait and they said that I have to wait between 7-21 days but know when I tried to log in in my account I saw that they closed my account ( they said I ask for that but is not true). Worst experience ever
Do not pay money owed
Decided to close my account and had a balance of £55. The money has not been returned and they ignore all messages as no number to contact them.
Avoid at all costs

King Casino からの回答
I have won a fair few times and…
I have won a fair few times and withdrawals have always been in within the hour. I won £4500 yesterday and was asked to provide ID and documents which was approved very quickly. Still however waiting for my withdrawal to be approved. I shall update once withdrawal has been received!
Made two withdrawals on the 7th…
Made two withdrawals on the 7th October 2024 and still not received when contact them by email as I closed my account they wasn't even no discussion about how they would look into things but closed my account

King Casino からの回答
Unable to withdraw funds!!!!!
Seems i'm not the only person now not being able to withdraw funds, been 4 days now and been in touch with customer support. Have been told its a "technical fault" which i am now believing is a massive con. Have £300 in funds sitting in my account that they will not release
(In reply to King Casino)
*edit- instead of an apology I would rather yous just released the funds in my account

King Casino からの回答
Worst Casino site I have ever…
Worst Casino site I have ever encountered,
Spent over £1000 And Not even One little win .
Games are all glitchy and when You feel like getting a bonus the game shows an error and kicks you off .
All just empty spins And trust me I’m a member of many casinos And losing it’s a part of it but this site Is a scam .
Nothing but empty spins
It’s literally a scam
Don’t bother Replying to me I don’t need your “sorry “ am not the only one who has mentioned this and it says a lot .
Gambling commission will look into this website and mark my words It won’t be good .

King Casino からの回答
Slow payouts been waiting few days now…
Slow payouts been waiting few days now still nothing if looking for fast pay outs bet365 withdraws only take an hour then got ya money that's how fast most casinos are but not this one

King Casino からの回答
Extremely long wait times for…
Extremely long wait times for withdrawals. Lacking behind all other casinos by alot, clearly either a lazy team or understsffing issue.

King Casino からの回答
It's a joke,
It's a joke,
Went on and it was a very confusing site.
Even after depositing money it asked me for more tk play a game.
Cancelled all bonuses and withdrew my money which cost me £1 transaction charge ... Never been charged on any other site and told it could take 6 days!!
Needs taking down everybody be warned!!!!

King Casino からの回答
Unable to withdraw
Update: Day 2 and still unable to withdraw. Staff say its a technical error across their site. Don't care I just want my money! No one can give me an answer. Doesn't matter how many times I try to clear down my bonuses, it won't work even tho I have £160 in real money and 0 in bonus money.
Unable to withdraw! It says to clear down bonuses. I have done this 5 times and still can't withdraw my real money. Spoke to an advisor on chat called Ceasar and even he was confused. He said hes escalated this and to try again later. I want my money back!

King Casino からの回答
Keeps winnings
This site is an absolute joke
Wont pay out winnings after over a week.
Customer service keeps telling me it’s being reviewed
Yet there terms and conditions state 48 hours and then withdrawals are processed and released
THIS IS NOT TRUE
I Have over £600 in winnings that they will not release or process
Complaint to gambling commission made.
Don’t use this website!!!!!

King Casino からの回答
I sent all my identification to king…
I sent all my identification to king casino as I won £250 and they keep asking for the same identification which I sent to them loads of times what can I do can anyone help
SCAM!!!!
SCAM!!!!! Won’t allow me to login! Took my £40 deposit after I played £20 it never allowed me back in. Emailed them at least 5 times and still haven’t had as much as an email. AVOID AVOID AVOID

King Casino からの回答
7 days waiting and counting
7 days waiting and counting, Avoid at all cost, they will make it impossible to withdraw.
Deposits are instant and with multiple options, but once you want to withdraw to the same payment method you used to deposit , they will begin asking for documents with a fair amount of information on them, statements and photos of the card from and back.
Customers support have very little English and are super slow to answer, I dealt with a couple different ones none had a clue what document the (supposed) finance team needed to allow withdrawal.
Honestly just avoid them. I have reported my case to uk financial regulator.
Am still waiting for my withdrawal…
Am still waiting for my withdrawal after sending all documents to the relevant department not one person has emailed me with an update so far it's taken 5 days and still no reply I can't see how it can take that long after the relevant department has seen all the documents and been approved but still no withdrawal very dissatisfied so far.
Absolutely 💯 trust on this site ...And…
Absolutely 💯 trust on this site ...And pay out on time !!THANK you!

King Casino からの回答
Best casino slot on the net I won £3500…
Best casino slot on the net I won £3500 paid next day no questions quality customer service hassle free highly recommend!!
Stefd3213

King Casino からの回答
So far so good
So far so good, I like this sight ...I had a little win yesterday and I'm still waiting on withdrawal so will update with out come , it's almost been 24 hours .
EDIT... withdrawal paid within 48 hours 😊
Fake promotions galore
Fake promotions galore.
I opted into a promotion, deposited and free spins were not credited. I checked with Live Support and they claimed the promotion had expired - if it had expired, why was it showing in my account?
I closed my account which is the one thing they did do correctly.
If you like promotions then stay away from King Casino - they cannot be trusted on this front.

King Casino からの回答
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