King Casino レビュー 

411
•
TrustScore 5段階評価の1.5

1.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Zeer slechte site! Ik wacht nog steeds op “goedkeuring” van mijn rekeningnummer om geld dat ik gewonnen heb over te schrijven. Reeds 2 keer de nodige, rechtsgeldige documenten doorgestuurd en wordt te... もっと見る

5つ星のうち1の評価

Only been on the site a couple of days and went to make a withdrawal. There’s no record of it in the transaction history under withdrawals and I’m been given to satisfactory answer as to what is goi... もっと見る

5つ星のうち1の評価

Absolutely disgusting won €1500 sent all documents all was approved yet my payout Is apparently stuck in a que that I have to just be patient for 7 days later.... Looking at these other reviews I g... もっと見る

企業が回答しました

5つ星のうち5の評価

After reading the reviews got a bit scared to use this site but after depositing £250 I managed to win over £5000 and after sending documentation and ID proof I received the funds in two days. The 24... もっと見る

企業が回答しました

企業情報

  1. オンライン カジノまたは胴元

当該企業による記述

King Casino is a fully licensed and regulated online casino, operating under the strict guidelines of the UK Gambling Commission. This means that we meet the highest industry standards for security, fairness, and responsible gaming, giving our players complete confidence when they play with us. We take fairness seriously, ensuring that all our games are regularly tested and independently audited, so you can trust that every spin, deal, and bet is completely random and transparent. Whether you prefer slots, table games, or live casino experiences, you'll find a huge selection of top-quality games from the industry's most trusted providers. At King Casino, we also put player safety first. Our platform is designed with advanced security measures to protect your personal and financial information, and we are fully committed to responsible gambling. We offer a range of tools to help players stay in control, including deposit limits, time-outs, and self-exclusion options. Whether you're a casual player or a seasoned gamer, King Casino delivers a premium online gaming experience with fair play, security, and transparency at its core.


連絡先

重要なお知らせ

1.7

ひどい

TrustScore 5段階評価の1.5

411件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

1.7

すべてのレビュー

(411)

過去12か月のレビュー数: 58件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Don’t waste your money here

I tried to withdraw 200 pounds,I wait 10 days and I didn’t receive any money,I asked them how long I have to wait and they said that I have to wait between 7-21 days but know when I tried to log in in my account I saw that they closed my account ( they said I ask for that but is not true). Worst experience ever

2024年10月21日
自発的なレビュー
5つ星のうち1の評価

Do not pay money owed

Decided to close my account and had a balance of £55. The money has not been returned and they ignore all messages as no number to contact them.

Avoid at all costs

2024年10月7日
自発的なレビュー
King Casino ロゴ

King Casino からの回答

Hi Gary

We're sorry to hear you're having trouble on our site. Please do get back in touch with your account details and we can look into getting this resolved. Thank you.

5つ星のうち3の評価

I have won a fair few times and…

I have won a fair few times and withdrawals have always been in within the hour. I won £4500 yesterday and was asked to provide ID and documents which was approved very quickly. Still however waiting for my withdrawal to be approved. I shall update once withdrawal has been received!

2024年10月16日
自発的なレビュー
5つ星のうち1の評価

Made two withdrawals on the 7th…

Made two withdrawals on the 7th October 2024 and still not received when contact them by email as I closed my account they wasn't even no discussion about how they would look into things but closed my account

2024年10月7日
自発的なレビュー
King Casino ロゴ

King Casino からの回答

Hi Laura

We're sorry to hear you had a negative experience with us. Please do get back in touch with us and provide your username and/or email so we can look into resolving this issue. Thank you.

5つ星のうち1の評価

Unable to withdraw funds!!!!!

Seems i'm not the only person now not being able to withdraw funds, been 4 days now and been in touch with customer support. Have been told its a "technical fault" which i am now believing is a massive con. Have £300 in funds sitting in my account that they will not release

(In reply to King Casino)
*edit- instead of an apology I would rather yous just released the funds in my account

2024年10月14日
自発的なレビュー
King Casino ロゴ

King Casino からの回答

Hi Mr Alistair Mcvittie

Sorry to hear you had a negative experience with us.

Your feedback is extremely valuable for us to continue to improve the level of service we provide our customers.

Please accept our deepest apologies for any inconvenience caused & thank you once more for reaching out to us.

5つ星のうち1の評価

Worst Casino site I have ever…

Worst Casino site I have ever encountered,

Spent over £1000 And Not even One little win .
Games are all glitchy and when You feel like getting a bonus the game shows an error and kicks you off .

All just empty spins And trust me I’m a member of many casinos And losing it’s a part of it but this site Is a scam .

Nothing but empty spins

It’s literally a scam

Don’t bother Replying to me I don’t need your “sorry “ am not the only one who has mentioned this and it says a lot .

Gambling commission will look into this website and mark my words It won’t be good .

2024年10月12日
自発的なレビュー
King Casino ロゴ

King Casino からの回答

Hi Stacey

We know a poor session is frustrating - but gambling is a game of chance and positive results can never be guaranteed.

As a licensed UKGC operator, our games are tested rigorously for randomness - and we always aim to launch games with the highest RTP possible.

5つ星のうち1の評価

Slow payouts been waiting few days now…

Slow payouts been waiting few days now still nothing if looking for fast pay outs bet365 withdraws only take an hour then got ya money that's how fast most casinos are but not this one

2024年10月11日
自発的なレビュー
King Casino ロゴ

King Casino からの回答

Hi master dongle

Sorry to hear you've had a negative experience with us. We understand waiting to receive your winnings can be frustrating. We always aim to process withdrawals in timely manner. However, sometimes this isn't the case.

If you have any further questions please contact us at support@kingcasino.com

5つ星のうち2の評価

Extremely long wait times for…

Extremely long wait times for withdrawals. Lacking behind all other casinos by alot, clearly either a lazy team or understsffing issue.

2024年10月10日
自発的なレビュー
King Casino ロゴ

King Casino からの回答

Hi ST

We always try to pay out withdrawals in a timely manner. However, sometimes like all casinos, this is not always an instant payment.

If this issue has still not been resolved, you can contact us through live chat or email us at support@kingcasino.com and we will try to get this sorted.

5つ星のうち1の評価

It's a joke,

It's a joke,

Went on and it was a very confusing site.

Even after depositing money it asked me for more tk play a game.

Cancelled all bonuses and withdrew my money which cost me £1 transaction charge ... Never been charged on any other site and told it could take 6 days!!

Needs taking down everybody be warned!!!!

2024年10月8日
自発的なレビュー
King Casino ロゴ

King Casino からの回答

Hi C Dig

Sorry to hear you had a negative experience with us.

Your feedback is extremely valuable for us to continue to improve the level of service we provide our customers.

Please accept our deepest apologies for any inconvenience caused & thank you once more for reaching out to us.

5つ星のうち1の評価

Unable to withdraw

Update: Day 2 and still unable to withdraw. Staff say its a technical error across their site. Don't care I just want my money! No one can give me an answer. Doesn't matter how many times I try to clear down my bonuses, it won't work even tho I have £160 in real money and 0 in bonus money.

Unable to withdraw! It says to clear down bonuses. I have done this 5 times and still can't withdraw my real money. Spoke to an advisor on chat called Ceasar and even he was confused. He said hes escalated this and to try again later. I want my money back!

2024年10月8日
自発的なレビュー
King Casino ロゴ

King Casino からの回答

Hi Julia

Sorry to hear you're having technical issues on our site. Please do get back in touch with us and provide your username so we can look into resolving this issue. Thank you.

5つ星のうち1の評価

Keeps winnings

This site is an absolute joke
Wont pay out winnings after over a week.
Customer service keeps telling me it’s being reviewed
Yet there terms and conditions state 48 hours and then withdrawals are processed and released
THIS IS NOT TRUE
I Have over £600 in winnings that they will not release or process
Complaint to gambling commission made.
Don’t use this website!!!!!

2024年10月5日
自発的なレビュー
King Casino ロゴ

King Casino からの回答

Hi Shelly Prosser

We always try to pay out withdrawals in a timely manner. However, sometimes like all casinos, this is not always an instant payment.

If this issue has still not been resolved, please do get back in touch with us and provide your username so we can look into resolving this issue. Thank you.

5つ星のうち1の評価

SCAM!!!!

SCAM!!!!! Won’t allow me to login! Took my £40 deposit after I played £20 it never allowed me back in. Emailed them at least 5 times and still haven’t had as much as an email. AVOID AVOID AVOID

2024年9月26日
自発的なレビュー
King Casino ロゴ

King Casino からの回答

We're sorry to hear you had a negative experience with us. Please do get back in touch with us and provide your username so we can look into resolving this issue. Thank you.

5つ星のうち1の評価

7 days waiting and counting

7 days waiting and counting, Avoid at all cost, they will make it impossible to withdraw.

Deposits are instant and with multiple options, but once you want to withdraw to the same payment method you used to deposit , they will begin asking for documents with a fair amount of information on them, statements and photos of the card from and back.

Customers support have very little English and are super slow to answer, I dealt with a couple different ones none had a clue what document the (supposed) finance team needed to allow withdrawal.

Honestly just avoid them. I have reported my case to uk financial regulator.

2024年9月26日
自発的なレビュー
5つ星のうち1の評価

Am still waiting for my withdrawal…

Am still waiting for my withdrawal after sending all documents to the relevant department not one person has emailed me with an update so far it's taken 5 days and still no reply I can't see how it can take that long after the relevant department has seen all the documents and been approved but still no withdrawal very dissatisfied so far.

2024年10月2日
自発的なレビュー
5つ星のうち5の評価

Absolutely 💯 trust on this site ...And…

Absolutely 💯 trust on this site ...And pay out on time !!THANK you!

2024年9月26日
自発的なレビュー
King Casino ロゴ

King Casino からの回答

Hi Nora

No, thank YOU. For taking the time to leave us a positive review. Congratulations on your win, we hope you come back and play with us again.

5つ星のうち5の評価

Best casino slot on the net I won £3500…

Best casino slot on the net I won £3500 paid next day no questions quality customer service hassle free highly recommend!!

Stefd3213

2024年9月25日
自発的なレビュー
King Casino ロゴ

King Casino からの回答

Hi Consumer

Thank you for the positive review. We're glad to hear you had a hassle free withdrawal, we hope its the first of many.

5つ星のうち4の評価

So far so good

So far so good, I like this sight ...I had a little win yesterday and I'm still waiting on withdrawal so will update with out come , it's almost been 24 hours .

EDIT... withdrawal paid within 48 hours 😊

2024年9月24日
自発的なレビュー
5つ星のうち1の評価

Fake promotions galore

Fake promotions galore.

I opted into a promotion, deposited and free spins were not credited. I checked with Live Support and they claimed the promotion had expired - if it had expired, why was it showing in my account?

I closed my account which is the one thing they did do correctly.

If you like promotions then stay away from King Casino - they cannot be trusted on this front.

2024年9月21日
自発的なレビュー
King Casino ロゴ

King Casino からの回答

Hi Khay

Thank you for taking the time to share your experience with us, we do appreciate all feedback received, including constructive negative opinions, as they help us improve.

As a team, we are committed to providing the best possible customer experience to all of our players, and this is why we are very sorry to read that we have not been able to meet your expectations. If you have any remaining questions or concerns, please reach out to us and we will be glad to assist you further support@kingcasino.com

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報