I enjoyed visiting King showroom. Great selections of home furniture made in Australia. I was looking for a sofa bed. Sandy , sales lady , was extremely experienced and knowledgeable. She helped me fi... もっと見る
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The in store staff were knowledgeable, helpful, and kind. The chairs arrived earlier than i was told which was great. The delivery service was excellent. Everything went smoothly and i would highly re... もっと見る
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We were greeted at the door, no pushy service, when we had questions some one was available right away and we ended up getting fantastic, kind and very knowlagable help from Tony. We took samples home... もっと見る
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Made several visits before ordering our furniture. Impressed with the style and construction of the pieces. Some very innovative touches that we liked. Good sale prices and the staff were always helpf... もっと見る
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企業情報
当該企業による記述
Since 1977, King has set the benchmark for Australian furniture. Driven by an unwavering commitment to timeless design, King pieces embrace the authentic Australian lifestyle. Collaborations with leading Australian designers continue to break new ground, pushing the boundaries of what furniture can achieve.
連絡先
4.7
優良
40件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service
2026年7月5日
King Living Canada からの回答
Hi Allan,
We appreciate you taking the time to share your feedback, and it's wonderful to hear the service hit the mark. Ratings like this mean a great deal to our team.
Warm regards,
King Living
King Living Canada からの回答
Hi Deborah,
We appreciate you taking the time to share your feedback. It's wonderful to know our team's service and support hit the mark, and that you're enjoying the quality of our pieces.
Warm regards,
King Living
Attentive service!
2026年6月28日
King Living Canada からの回答
Hi Brian,
We appreciate you taking the time to share your feedback, and we're delighted to hear our team looked after you so well. Attentive service is at the heart of what we do, so it's wonderful to know it made an impression.
Kind regards,
King Living
Great displays of various furniture…
Great displays of various furniture sets. Staff very knowledgeable. Delivery process well done.
2026年7月5日
King Living Canada からの回答
Dear Barb,
Thank you for your wonderful review. We are delighted to hear you enjoyed exploring our furniture displays and found our team knowledgeable and helpful. It is also great to know your delivery experience went smoothly. We truly appreciate your feedback and thank you for choosing King Living.
Regards, Deb, King Living.
Have a wonderful experience with Yvonne…
Have a wonderful experience with Yvonne and greatly appreciate her guidance in helping me pick out my purchase. Highly recommend!!
2026年7月5日
King Living Canada からの回答
Dear Jody,
Thank you for your wonderful review! We are delighted to hear you had such a positive experience with Yvonne. She will be thrilled to know her guidance made your furniture selection an enjoyable one. We truly appreciate your recommendation and thank you for choosing King Living.
Regards, Deb, King Living,
Great experience
I enjoyed visiting King showroom. Great selections of home furniture made in Australia. I was looking for a sofa bed. Sandy , sales lady , was extremely experienced and knowledgeable. She helped me find the model and fabric. I made a purchase in less than an hour. Now I am impatiently waiting to receive my sofa bed.
2026年6月28日
King Living Canada からの回答
Dear Mona,
Thank you for your wonderful review. We are delighted to hear you enjoyed your showroom visit and found our furniture selection inspiring. It is great to know Sandy’s knowledge and experience helped you choose the right sofa bed and fabric so efficiently. We hope you love your new sofa bed once it arrives, and thank you for choosing King Living.
Regards, Deb, King Living
King Living au Quartier Dix-30
Quartier Dix-30
Lors de ma première visite, je comptais aller voir d’autres magasins de meubles, car je ne connaissais pas encore King Living. En me stationnant, j’ai vu la boutique et j’ai décidé d’entrer.
J’ai été accueillie par Prescillia, qui m’a fait visiter le magasin avec beaucoup d’enthousiasme. Après avoir essayé presque tous les meubles, j’étais déjà conquise. Je suis quand même allée voir ce que les compétiteurs offraient, mais j’ai vite réalisé qu’il n’y avait tout simplement rien de comparable dans cette fourchette de prix.
Lors de ma deuxième visite, qui a duré tout l’après-midi, Prescillia m’a aidée à choisir tout ce dont j’avais besoin pour ma nouvelle maison. J’ai vraiment hâte de vivre dans le décor créé par King Living et son équipe de designers.
On my first visit, I was planning to go to other furniture stores because I did not know King Living yet. As I parked, I saw the store and decided to go in.
I was welcomed by Prescillia, who showed me around the store with great enthusiasm. After trying almost everything, I was already won over. I still went to see what other stores had to offer, but I quickly realized that there was simply nothing comparable in this price range.
On my second visit, which lasted the whole afternoon, Prescillia helped me choose everything I needed for my new home. I am really looking forward to living in the space created by King Living and its design team
2026年7月2日
自発的なレビュー
King Living Canada からの回答
Hi Marie,
What a lovely review to read! We're thrilled that a spontaneous stop at Quartier Dix-30 turned into such a memorable experience, and we'll be sure to pass on your kind words to Prescillia, who will be delighted to hear the impact she made. It sounds like your new home is going to be absolutely stunning.
King Living
Online order denying UK consumer legislation rights
This experience is with Australian head office customer service.
Delivered our modular sofa with no joiners, so have had to hold it together with tape. Got to almost 30 days of being held together with tape, so rejected the sofa in line with our consumer rights here in the UK (and King Living’s own terms and conditions). Have been emailing customer service (based in Australia) for weeks trying to get them to collect the incomplete sofa and refund us. Continually refusing. They have over £3,000 of our money and we can’t buy a replacement sofa from another company until they refund us. We are having to sit on beanbags while we wait for our money back as we can’t afford a replacement sofa until they refund us. Beyond appalling. How can they deliver a £1,500+ sofa with no joiners and expect us to be fine with it?
Thank you for the reply. ONU26050064
2026年7月3日
自発的なレビュー
King Living Canada からの回答
Dear Monet,
Thank you for taking the time to share your feedback. We do apologise in hearing about your experience and understand how frustrating this situation has been.
Receiving your sofa without the required joiners is not the standard we strive to deliver and we appreciate the inconvenience and disappointment this has caused. We also understand the impact this has had while you have been waiting for a resolution.
As I have not been able to locate your details from this review may we please ask if you can update your review with you order number for reference number 01017723.
Once the order number has been recevied I will investigate this further with our team and communicate directly to you.
Regards, Deb King Living.
Great product design
Great product design, and quality seems very good. Excellent customer service with knowledge, from Mikka.
2026年7月1日
King Living Canada からの回答
Hi Laura,
We're delighted to hear you're impressed with both the design and quality of our pieces. It's also wonderful to know Mikka provided such knowledgeable and helpful service, we'll be sure to pass your kind words along.
Warm regards,
King Living
The in store staff were knowledgeable
The in store staff were knowledgeable, helpful, and kind. The chairs arrived earlier than i was told which was great. The delivery service was excellent. Everything went smoothly and i would highly recommend your company to others.
2026年7月1日
King Living Canada からの回答
Hi Christine,
It's wonderful to hear your experience with us was such a smooth one, from the showroom right through to delivery. Our team will be thrilled to know their knowledge and care made a difference, and we're delighted your chairs arrived ahead of schedule. Your recommendation means a great deal to us.
Warm regards,
King Living
We were greeted at the door and kind service
We were greeted at the door, no pushy service, when we had questions some one was available right away and we ended up getting fantastic, kind and very knowlagable help from Tony. We took samples home to see fabric colors and to take measurements and went back two days later to buy our couch from Tony as we really appreciated all the fantastic and professional customer service.
2026年7月1日
King Living Canada からの回答
Hi Teresa,
It's wonderful to hear how much you enjoyed your experience with us, and that Tony was able to guide you through every step with such care and expertise. We're delighted you felt supported without any pressure, and that taking the samples home helped you find the perfect fit. We'll be sure to pass your kind words along to Tony, he'll be thrilled.
Warm regards,
King Living
Great customer service
Great customer service, and wide selection of comfortable quality furniture.
2026年7月1日
King Living Canada からの回答
Hi Carla,
We're delighted to hear you enjoyed the experience and found plenty to love across our range. Feedback like yours means a great deal to our team.
King Living
Our designer
Our designer, Brittany, was knowledgeable, thorough, and pleasant. She made the buying experience easy and comfortable. We believe the furniture we have selected will be of good quality and represents good value.
2026年7月1日
King Living Canada からの回答
Hi Kathryn,
It's wonderful to hear that Brittany made your buying experience so easy and comfortable. Her knowledge and warmth truly shine through, and we'll be sure to pass along your kind words. We're delighted you feel confident in your selection and appreciate you taking the time to share your experience.
King Living
Great service and I found exactly what…
Great service and I found exactly what I wanted.
I bought a sofa bed from you last year and I was so impressed that when I needed new dining room chairs you were my first choice.
2026年6月24日
King Living Canada からの回答
Hi John,
It's wonderful to hear you came back to us for your dining chairs after such a positive experience with your sofa bed. Being your first choice means a great deal, and we're delighted you found exactly what you were looking for.
Warm regards,
King Living
Great service and great style.
Very knowledgeable staff who didn't rush us as we looked through the different couch styles then all the amazing fabric choices. They offered valuable input and made us feel that we'd made the right choice - and we did. We love our new couch!
2026年6月14日
King Living Canada からの回答
Hi Lisa,
Wonderful to hear our team gave you the time and space to explore everything on offer, from the styles through to the fabrics. It means a lot knowing their guidance helped you feel confident in your decision, and we're so pleased you're loving the new couch.
Warm regards,
King Living
Yvonne at Kings living made my…
Yvonne at Kings living made my experience of purchasing and ordering a sofa for my client flawless.
We received it with exactly the time line she predicted and the delivery of the finished product lived up to all of our expectations!
2026年6月21日
King Living Canada からの回答
Hi Susan,
It's wonderful to hear that Yvonne made the process so seamless from start to finish. We'll be sure to pass on your lovely feedback, she'll be thrilled to know the experience lived up to expectations for both you and your client. Reviews like this truly mean a lot to us.
Warm regards,
King Living
Bought living room furniture
Made several visits before ordering our furniture. Impressed with the style and construction of the pieces. Some very innovative touches that we liked. Good sale prices and the staff were always helpful without being pushy. Would recommend.
2026年6月17日
King Living Canada からの回答
Hi there,
We're delighted to hear that the design and craftsmanship of our pieces stood out during your visits. It's lovely to know our team struck the right balance in supporting your decision, and that you found great value along the way. Your recommendation means a great deal to us.
Warm regards,
King Living
All of my questions were answered in a…
All of my questions were answered in a timely efficient manner
2026年6月8日
King Living Canada からの回答
Thanks so much for the lovely review. It's great to hear your questions were handled efficiently, and we appreciate you taking the time to share your experience.
King Living
The staff we dealt with at the store…
The staff we dealt with at the store were very helpful and pleasant. The men who delivered it were also pleasant and efficient.
2026年6月7日
King Living Canada からの回答
Hi Susan,
It's wonderful to hear our in-store team made such a positive impression and that your delivery was handled efficiently. We appreciate you taking the time to share your feedback, as it helps us continue to improve every part of the customer experience.
King Living
Legs were changed to a different style…
06/29/2026: (Update) King Living has taken my previous issue very seriously and made several attempts to contact me, despite them calling from Australia and I being in Vancouver, Canada. I am changing my review to 5 star as their customer service has now been great. They are working on a fix to the legs, and have offered several solutions. They have also admitted that the legs have been updated to a new design that is different, and though the new leg design doesn't look quite as nice, I am looking forward to having the black plastic marking issue fixed, so that we can get back to enjoying our patio set.
07/06/2026: Legs were changed to a different style on the plateau series patio furniture that we got. Also the new feet mark up our deck (we have a PVC deck) as they have cheap black marking plastic on the very bottom. Contacted customer service and they told me that I was wrong and the feet are not different (the difference can clearly been seen in photos), and that the cheap black plastic was not their problem... I'm not impressed.
2026年6月7日
King Living Canada からの回答
Dear JP,
Thank you for your feedback. We do apologise in hearing about your experience. We understand your concerns regarding the furniture feet and the impact on your deck. Also the interactions with our customer service team. I have located your details and will make contact with you shortly.
Regards, Deb, King Living.
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