The whole experience was great from start to finish , fantastic customer service from the team, very helpful and answered any queries very quickly, delivery was on time and everything packed very we... もっと見る
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I would recommend this company without hesitation, I am really happy with my replacement cupboard door. All emails were replied to promptly and professionally, they did everything they said they would... もっと見る
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Kitchen door outlet very helpful the products very good delivery on time to all fitted very pleased with the product. Thank you very much. Will recommend you if anyone asks. 👍😊
企業が回答しました
Staff are extremely helpful,nothing seems to be too much trouble any questions or worries answered straight away. Good quality product. Only thing that lets the service down is the delivery company.... もっと見る
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企業情報
当該企業による記述
Replacement kitchen doors at sale prices every day
連絡先
4.8
優良
1508件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Super service for replacement /custom doors
Great selection of designs, colours and finishes. Ordered 2 custom doors to replace 2 of the doors in our kitchen. Delivered in 2 weeks. Super service and competitively priced.
2026年3月30日
自発的なレビュー
Kitchen Door Outlet からの回答
Hi Tom,
We're glad we were able to assist you replacing your kitchen doors and you found a wide range of designs and colours to choose from.
We appreciate you leaving a 5* review and kind comments about the level of service you received from the team and delivery.
Thank you for choosing Kitchen Door Outlet.
Kind regards,
Kitchen Door Outlet
Good quality doors at great prices.
Good quality doors at great prices.
Customer service is excellent.
I was matching up doors from a previous purchase. Customer service were extremely helpful in ensuring I bought the correct ones.
2026年3月30日
自発的なレビュー
Kitchen Door Outlet からの回答
Hi,
Thanks for taking the time to share your recent experience with us and leaving a 5* review.
We'll be sure to pass your kind words on to the team.
Kind regards,
Kitchen Door Outlet
Great experience from initial enquiry…
Great experience from initial enquiry to delivery. Amelia was so helpful with product information and always responded very promptly with queries.
Product is great, I was replacing damaged doors and the replacements are a perfect match.
Delivery was ahead of schedule, but very welcome.
Thank you for your service, wouldn’t hesitate to use again or recommend.
Regards
Stan
2026年3月26日
自発的なレビュー
Kitchen Door Outlet からの回答
Hi Mr Clarke,
We're so pleased Amelia was able to assist you with your recent order and that you're happy with the quality of your new doors and delivery arriving ahead of schedule.
We really appreciate you taking the time to leave us a 5* review and your recommendation.
Kind regards,
Kitchen Door Outlet
So happy, amazing quality, exc customer service
From start to finish, from ordering to delivery I was so pleased with everything. The packaging of each doors, the quality of every part, communication with customer service over a wrong part sent, was sorted immediately, just everything was perfect. I would highly recommend this company to all. I can’t recommend them enough. Our kitchen now looks like a completely new space and so bright. Amazing!
2026年3月24日
自発的なレビュー
Kitchen Door Outlet からの回答
Hi Darren,
We're so pleased to hear how happy you are with your recent order and the team were able to assist you.
We really appreciate you taking the time to leave us a 5* review and hope you enjoy your bright new kitchen!
Kind regards,
Kitchen Door Outlet
Excellent service again
Excellent service again. We purchased kitchen doors a couple of years ago, and just placed fresh order for cabinet doors in bathroom. Jess is great, answered all questions promptly and follow up emails the same day. Thanks
2026年3月24日
Kitchen Door Outlet からの回答
Hi Nigel,
We're so please to hear Jess was able to help you with your recent order and to see another happy returning customer.
We really appreciate you leaving us a 5* review, and for choosing Kitchen Door Outlet again.
Kind regards,
Kitchen Door Outlet
Very helpful
2026年3月23日
Kitchen Door Outlet からの回答
Hi Martin,
Glad to hear the team were able to help!
Thanks for taking the time to leave us a 5* review.
Kind regards,
Kitchen Door Outlet
I give 5 stars
I give 5 stars. Great company to work with & the quality of the kitchen doors are outstanding. Very good service to
2026年3月22日
Kitchen Door Outlet からの回答
Hi Larry,
Thank you for sharing your recent experience and giving us 5*!
We really appreciate you leaving us a review.
Kind regards,
Kitchen Door Outlet
Excellent service and product
Excellent service and product. Really pleased with the quality and finish. Measuring guide was easy to follow and everything fit perfectly, even on my dated cabinets. Good communication from customer services and arrived on time. Thank you!
2026年3月1日
自発的なレビュー
Kitchen Door Outlet からの回答
Hi Philippa,
We're so pleased to hear how easy you found the measuring guide and how well your new doors fit!
Thank you for your kind comments on the level of service received: we'll be sure to pass it on to the team.
Thanks for taking the time to leave a 5* review!
Kind regards,
Kitchen Door Outlet
Great service and quality goods
Great service and quality goods
Very helpful sales assistance, thank you Hannah, that made sure I got what I needed. Items arrived in good time in excellent condition well packed and protected. I ordered custom sizes that were supplied exactly as ordered. Would recommend.
2026年3月18日
自発的なレビュー
Kitchen Door Outlet からの回答
Hi Paul,
We're so pleased to hear Hannah was able to assist you with your recent order, and that everything arrived in good time, and as expected.
We really appreciate your 5* review and recommendation.
Kind regards,
Kitchen Door Outlet
Very good company and very helpful…
Very good company and very helpful staff I would highly recommend this company.
2026年3月19日
Kitchen Door Outlet からの回答
Hi Frank,
Thank you for your kind feedback. It's great to hear the team were able to assist you and that you'd recommend us!
Thanks for the 5* review!
Kind regards,
Kitchen Door Outlet
Good site for kitchen units
A clear, efficient web site and staff excellent at answering queries
2026年3月19日
Kitchen Door Outlet からの回答
Hi TM,
Thank you for your kind feedback on efficiency of ordering and how helpful our team were at answering questions.
Really appreciate the 5* review!
Kind regards,
Kitchen Door Outlet
The fact that the sizes all come…
The fact that the sizes all come underneath the door category, which includes the draw fronts, so be careful when ordering because although the illustrations show them together they are separate.
2026年2月27日
Kitchen Door Outlet からの回答
Hi Mr Johnson,
Thank you for your feedback; we’re sorry to hear there was some confusion regarding your recent order.
Although we do display both the drawer and door in a single image, this is designed to give our customers an idea of what these would look like together.
We have tried to make it as clear as possible that doors and drawers need to be ordered separately by adding guidance directly under the photo that reads, “Image shown for illustrative purposes only. Doors and drawer fronts should be ordered individually.”
A member of the team is also available via phone, email, and live chat for queries, and I understand you’re currently in contact with a member of our team.
We look forward to assisting you further and appreciate you taking the time to leave a review.
Kind regards,
Kitchen Door Outlet
Delivered in a short timescale - perfect
Needed a set of replacement doors for a rental property that was changing tenants. A very small window to get these ordered and fitted and they did it! Well packaged, good quality product and helpful staff. A thoroughly positive experience!
2026年3月11日
自発的なレビュー
Kitchen Door Outlet からの回答
Hi Martin,
We're so pleased we were able to assist you refresh your rental property, particularly with such a tight time frame.
We really appreciate you taking the time to leave us a 5* review and your kind feedback.
Kind regards,
Kitchen Door Outlet.
Kitchen Door Outlet からの回答
Hi Henry,
Thank you for your kind feedback and taking the time to leave us a 5* review.
Kind regards,
Kitchen Door Outlet
Kitchen Door Outlet からの回答
Hi Lindsay,
Great to hear you're happy with the quality and delivery of your new doors!
Thank you for taking the time to leave us a 5* review.
Kind regards,
Kitchen Door Outlet
MATT finish is IMPOSSIBLE to keep clean
Do NOT buy the MATT finish.
I have found it impossible to keep these doors looking good from the outset.
I think there is something about the physical characteristics of the very finely textured matt finish which means that even the slightest mark reflects the light unevenly from some angles in some lighting conditions, causing the finish to look dirty, stained, smeared and worn, whilst looking ok from other angles and in different lighting - e.g. switching from daylight to artificial light.
This phenomenon is present on a large scale after any attempt to clean the surface in the recommended manner. I have tried very carefully and on several occasions, following their advice to the letter, but still with the same unsatisfactory result.
Following this review, I had further exchanges with this trader. I received the same advice about cleaning, which still did not work.
They said I could send a door back to them (at my expense) so they could send it back to the factory to compare it with the 'foil' they are using (by which I presume the mean the plastic film they bond to the MDF to give the finish).
I couldn't see the point in this because the quality of the new materials isn't in question; out of the box, the doors look very nice indeed. It is their ability to retain their looks with even the slightest exposure to a kitchen environment which is doubtful; in other words, the 'fitness for purpose' of the finish.
I responded to them saying so, and informing them of my intention to replace the doors.
All they need to do is procure a sample of the supermatt marine blue finish of their own product and try some simple tests to simulate exposure to common kitchen stains and then try applying their own cleaning advice. But apparently, this is beyond them.
They responded offering me 25% discount on replacements. I won't be taking them up on this offer for the obvious reason that I cannot be sure this whole customer experience won't be repeated.
I hope this description of my experience with this trader helps others to make informed judgements about this company and their products.
They do have a very good free sample service, so, if you want to test a sample for yourself, you can do so very easily and for free.
2026年1月30日
自発的なレビュー
Kitchen Door Outlet からの回答
Dear AWR,
We’re sorry to hear about your experience and the concerns you’ve raised regarding the matt finish on your kitchen doors.
Matt and supermatt finishes can behave differently depending on lighting conditions and how the surface is interacted with, but the level of marking and inconsistency you’ve described isn’t something we would expect to see in normal use.
We would always want to understand a case like this fully, particularly where a customer feels the product isn’t performing as it should over time. There can sometimes be specific factors at play, whether that’s the environment, cleaning approach, or on rare occasions, a potential issue with a particular batch.
The only way to properly identify the cause is by assessing the particular product directly. This is why we made the unusual request for you to send a small door back to the factory, rather than test those here on site. Again, as it’s incredibly rare to have an issue with the finish, it was important to check your order specifically.
Where a fault is found, we would of course replace the doors under warranty. Unfortunately, as you declined to return one, we were unable to progress further.
We did offer a goodwill gesture as you note, as we never want to leave a customer unhappy. We’re sorry this was declined.
If you would like to follow up on this in the future, we’d be more than happy to assist you, please just get in touch!
Thank you for your review.
Kind regards,
Kitchen Door Outlet
Kitchen door outlet company
I was looking for Kitchen doors and was trawling the Internet for company's.I seen the great reviews the kitchen doors company was getting and decided to take a chance and order.Really happy I did as doors were delivered with no issues .I would definitely recommend this company
2026年3月10日
自発的なレビュー
Kitchen Door Outlet からの回答
Hi Lynda,
Thank you for sharing your recent experience and choosing Kitchen Door Outlet to refresh your kitchen!
We really appreciate you taking the time to leave us a 5* review, and your recommendation.
Kind regards,
Kitchen Door Outlet
It was a pleasure to do business with…
It was a pleasure to do business with your company.we recieved honest answers to our questions before we purchased.Our goods arrived in a respectable time and well packaged .The goods we ordered were amazing and perfectly matched our existing.Very well done to all involved in our purchase.AAA plus.
2026年2月17日
自発的なレビュー
Kitchen Door Outlet からの回答
Hi David,
We're so pleased to hear of your recent experience and that we were able to assist you with your enquiry prior to placing your order.
Thank you for taking the time to leave us a 5* review.
Kind regards,
Kitchen Door Outlet
Kitchen door upgrade
From initial contact for a quote through to receiving the product the individual i had contact with was more than helpful in every way. The product itself was of good quality and recommend having the hinge holes pre drilled to aid installation times.
I will be using this company in the future for all our kitchen door upgrades
2026年3月9日
自発的なレビュー
Kitchen Door Outlet からの回答
Hi Declan,
Thank you for your wonderful feedback regarding the teams communication and the quality of your new doors.
We look forward to helping you again soon, and appreciate you taking the time to leave us a 5* review.
Kind regards,
Kitchen Door Outlet
Brilliant service
Samples arrived quickly , ordering the doors was easy , the website guides were superb . Anticipated delivery of 5 March was bettered by 2 days . Doors themselves are stunningly good and better than the OEM doors . Hinges fitted easily and the doors look superb . Colour match is bang on. The edges are slightly rounded not square so that’s something to be aware of . I will be replacing other doors !
2026年2月18日
Kitchen Door Outlet からの回答
Hi Steff,
We're so pleased to hear we exceeded expectations on delivery and the quality of our doors.
We look forward to helping you with another order soon and really appreciate you taking the time to leave us a 5* review!
Kind regards,
Kitchen Door Outlet
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