I am impressed by the quick and solution-minded customer service. I would definitely order again when I need more kitchen supplies.
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Recently bought a few Emile Henry items (tempted by an attractive price). The dispatch was timely. The items were as described and were sensibly packaged for the long road (use of original manufa... ãã£ãšèŠã
I am in choc, just realising that KichenShop.eu has drawn 58⬠for months, yes months without me knowing who they are, never having heard of them, or read them. How in the world have they got my... ãã£ãšèŠã
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The selction and prices are reasoanble, the courier company they use is GLS and they are the worst ever. Returns have to be picked up by the courier and they have not shown up FOUR times. Four reque... ãã£ãšèŠã
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Founded from our passion for cooking, KitchenShop was created to be a helping hand to all those who, like us, are passionate about tasty joys of life. We started the business (in 2008) with the intention of providing the greatest kitchen products to food enthusiasts. Since the beginning, we have been overwhelmed by the joy of our customers which has motivated us to expand the number of stores both in our country and throughout Europe. Today we have more than 200 employees, 20 stores and more than a million happy customers. What distinguishes KitchenShop is, first and foremost, the quality! If you ever wanted the best knives with perfectly sharp edge, best non-stick frying pans, or saucepans that cook quickly and evenly, or any other well-made, modern and sturdy appliances, utensils, spatulas or graters, now you can have them all! Next, at KitchenShop you will find honesty and fair prices. Here you have the guarantee of original products, always at their true prices and discounts. No marketing tricks. Whether you're an amateur or a professional chef, you'll find everything you need at KitchenShop. Over 6000 top quality cookware and cooking tools are just one click away! Join our club and you will get unique benefits (special discounts, money-back on every purchase, and much more). We now deliver, rapidly, all over the European Union. It is our hope to build a great community of cooking enthusiasts across Europe! Following our research, testing and experimentation, we partnered with the best manufacturers who are reinventing cooking today. They have developed innovative technologies that produce durable, easy-to-use products and accessories that make cooking a breeze, for everyone. For KitchenShop we have chosen from the best brands available in the world. Enter into our site and you will find out why brands such as KitchenAid, Emile Henry, Demeyere, OXO, Staub or Zwilling J.A. Henckels are so loved worldwide. Search for the products that you want and give them a try. You will taste the difference!
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Lacul Tei, no. 1-3, 020371, Bucharest, ã«ãŒããã¢
- office@kitchenshop.eu
- kitchenshop.eu
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I am impressed by the quick andâŠ
I am impressed by the quick and solution-minded customer service. I would definitely order again when I need more kitchen supplies.
Damaged product. No answer from service center.
Damaged product (Kitchenaid blender). No answer from service center.
Polecam sklep .
PrzesyÅka dotarÅa w cztery dni ÅÄ
cznie z dniem zakupu wiÄc szybciutko. Towar bardzo starannie zapakowany w duÅŒej iloÅci folii bÄ
belkowej. Sprzedawca na zadane pytania odpowiada ekspresowo.
Zamówiony towar bez ÅŒadnych zastrzeÅŒeÅ. Polecam ten sklep i osobiÅcie kupiÅbym tam jeszcze raz.
Prima webshop
Goede website, topproducten. Ja, je pakje komt uit Roemenië maar 5 dagen wachten op je bestelling vind ik geen drama. Verzending via GLS ging prima. Ik koop er met een gerust hart nog eens. ð
I ordered a product from KitchenShop
I ordered a product from kitchenshop.bg, but what I received did not match the description on their website (the volumes of the advertised product differed from the delivered product). I returned the item as is my right under consumer law.
What followed was an absolute disgrace in terms of customer service. The communication throughout was extremely poor, unhelpful, and showed a complete lack of respect for the customer. They even measured volumes with linear centimeters...
This level of behavior and disregard for customer satisfaction is unacceptable. Misleading product descriptions, refusal to honor legal obligations, and the lowest standard of customer care I have ever experienced.
Despite the legal obligation to reimburse the money within 14 calendar days, I have still not received in my bank account.
I strongly advise others to stay away from this store â they simply cannot be trusted to deliver what they promise or to treat their customers fairly.
Super schneller Service
Super schneller Service. Hier kann man sorgenfrei bestellen.
Good customer service
Had some issues with my order, but customer service came through and sorted it out. Professional company and solid experience.
Fantastisk service
Fantastisk service â over al forventning!
Jeg kÞbte en KitchenAid rÞremaskine hos Kitchenshop.eu til en pris, der var markant lavere end i Danmark. DesvÊrre gik maskinen i stykker efter kort tid. Jeg reklamerede, og blev henvist til KitchenAid i Danmark â men da det viste sig meget svÊrt at komme i kontakt med dem, og jeg samtidig kunne se stor utilfredshed med deres service pÃ¥ Trustpilot, valgte jeg i stedet at kontakte Kitchenshop.eu direkte igen.
Det var en rigtig god beslutning!
De reagerede hurtigt og professionelt: Jeg fik en gratis returlabel med det samme, kunne sende maskinen tilbage uden besvÊr, og de sÞrgede for bÃ¥de reparation og tilbage sendelse â helt uden omkostninger for mig.
Det er sjÊldent at opleve sÃ¥ god og imÞdekommende kundeservice â jeg kan varmt anbefale Kitchenshop.eu og handler gerne der igen.
Outstanding service â beyond expectations!
I bought a KitchenAid stand mixer from Kitchenshop.eu at a significantly lower price than what the same model costs in Denmark. Unfortunately, the mixer broke down after a short period of use. I filed a complaint and was directed to KitchenAidâs Danish support â but since they were extremely difficult to reach and had many negative reviews on Trustpilot, I decided to contact Kitchenshop.eu again.
That turned out to be the right choice!
They responded quickly and professionally. I received a free return shipping label immediately, sent the mixer back without hassle, and they took care of both the repair and return shipping â all at no cost to me.
Itâs rare to experience such friendly and proactive customer service â I can highly recommend Kitchenshop.eu and will gladly shop there again.
Geschirrbestellung und Lieferung
Mein bestelltes Geschirr mit Zitronendecor wurde sehr schnell und in sehr guter Verpackung geliefert.
Der Kontakt mit den Mitarbeitern per Mail erfolgte umgehend und sehr kompetent.
Ich kann diese Firma und die von mir gekauften Produkte sehr gern weiterempfehlen.
Vielen Dank.
Good buy
Recently bought a few Emile Henry items (tempted by an attractive price).
The dispatch was timely.
The items were as described and were sensibly packaged for the long road (use of original manufacturer's packaging and extra air foil wrapping inside the big box).
No need for additional contact.
I will definitely check them out again.
OrdrebekrÊftelse kom med det samme
OrdrebekrÊftelse kom med det samme. Fine priser og godt udvalg. Levering var smertefrit trods travlhed over julen. Anmodning om regning i PDF format (istedet for de irriterende email baserede regninger der ikke kan udskrives) blev eftersendt med det samme.
Super tilfreds
Jeg kÞbte en kasserolle og stegepande på hjemmesiden, det blev leveret indenfor en uges tid, selvom det var i den travle black friday periode. Der var endda en ovnhandske med i pakken som gave. Kan varmt anbefales.
Just placed an order for a Wok and aâŠ
Just placed an order for a Wok and a steel pan for eggs.
I chose bank transfer for my payment.
So far No CONFIRMATION of my order or a suggested way to pay them.
That is a sign that the firm is NOT TRUST WORTHY...
Not recommended.
Fint
Rigtigt godt og fedt med en exter gave tog bare betalening hurtigt fÞre jeg havde fået vare og der gik over en uge uden at hÞre noget så var begyndt og tro jeg var blev snydt men heldigvis ikke og den blev bragte helt op til dÞren dejligt
szybkowar
Szybkowar dotarÅ szybko , porzÄ dnie zapakowany i jednoczeÅnie b.wysokiej klasy.Jedynym miniusem jest brak instrukcji w j.polskim
Pakken var forsvarligt pakket ind
Pakken var forsvarligt pakket ind. Det tog 3 arbejdsdage, og det var dejligt nemt at bestille fra hjemmesiden. Tak for den ekstra gave I gav :) Jeg besÞger Jer gerne igen. Tak fordi I er der for alle os :D
Ottimo venditore
I prodotti corrispondono a quanto ordinato, consegnati in perfetto stato e imballati con cura.
I tempi di consegna sono stati rapidi e la comunicazione più che efficiente.
Posso solo ritenermi soddisfatto e consigliarli anche per la cordialità .
Site sérieux et honnête
TrÚs honnêtement je nâétais pas trÚs rassuré en commandant sur le site kitchenshop.eu car sur les forums certains avis recommandaient de fuir ce site qui était présenté comme une arnaque. En allant plus loin, jâai compris quâun site homonyme existait et que câétait de ce dernier quâil sâagissait pour les opérations malhonnêtes. Jâai tout de même commandé mon produit avec une certaine méfiance. Produit commandé dimanche 8 septembre aprÚs midi et il mâa été livré vendredi 13 septembre au matin. Tres bonne réactivité, délai trÚs raisonnable, transport et emballage impeccables, le produit est conforme au descriptif, le suivi de la commande a été trÚs bon, un interlocuteur mâa répondu quand je mâétonnais que GLS ne mentionne pas la progression de ma livraison. En bref, vous pouvez acheter en toute confiance. Les prix sont trÚs interessants et les produits sont de marque et de qualité. Pas dâhésitation, câest un trÚs bon site, honnête, que je recommande chaudement.
Uszkodzony produkt
Suszarka na naczynia przyszÅa uszkodzona. Zwroty utrudnione. ZgÅosiÅam zwrot, brak odpowiedzi. Czekam na kontakt.
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