KITH レビュー 490

Trash do not buy from this company, it’s a scam never buy from this company items on the website do not look the Same in person. Looks cheap and small I ordered shorts with patch’s but received in the little shorts with sublimation print. On them

I've been a loyal member of kith for 4 years.
I had a small problema for a tee..received support right away and they solved the problem quickly.
Very kind.
Highly recommended!

Won the raffle for the Jordan 1 Travis Scotts a month ago, DPD failed delivering the package. The reshipped it to KITH and they promised me a fully refund, but till today I am still waiting for that refund. The customers experience team are not even trying to help me. They just keep saying.. 'we will update you soon for further information'. Conclusion: one month later, no shoes and no money. All I am asking is a full refund a.s.a.p

Website very misleading I ordered a pair of trainers and the came in US size, No where does it make clear that the EU website still is US sizing then when you speak to customer service they are little to no help. Be very carful happy to take your money reluctant to give it back when they are miss selling.

Be careful before you buy… Kith do not offer refunds!! You’re either not able to return or they give you a gift voucher.

I bought some of the Kith Taylormade clothing and for such a well known brand (I have been to their shops in Miami and Paris) I couldn’t believe that they did not offer refunds. Shocking. Will not use again.

Customer service was great and helped me out with what needed to be done with my order. Appreciate them

JAS from the Kith Customer Service team is the best! I had an issue with my order and JAS gave all his/her effort to help you with everything. I couldn’t be happier with my online shopping experience. Their website was user-friendly, making it easy to find the perfect item. The checkout process was smooth even thought I had an issue which was truly my fault at all and not theirs. I will and always will definitely shop at KITH again. Highly recommended! 1000x STARS!

These guys are the best!

Quick answer and always with the upmost respect. Kith is the best brand for a reason.

Kith was very helpful and swift with assessing the situation and refunding at appropriate speeds. I actually really wanted the shows so dissapointing that ups lost or stole them, but i extremely appreciate not being stuck in a vulnerable position due to their lack of professionalism in getting me my package.

Emily was a great customer service rep. She was very detailed, helpful and respectful! Answered my questions with ease and was very responsive m! Much appreciated!

Sean is the best , beyond words . My Son was very happy at his graduation. Thanks to Sean who make sure i receive my items in time ..
Thanks Sean keep providing the best service .

Kind and Quick response.

Customer service had a quick response, got the problem fixed it a quick timeframe. That’s what dumpster experience should be.

BAD BAD BAD CUSTOMER SERVICE

Went to the Paris store. Gave me different sizes for each shoe. E-mailed them the details including the receipts and want exchange my shoe but no reply until now. No refunds no exchange no whatever

12/10 Above & Beyond! Top Tier, Quality beyond measure. Thankful for a wonderful experience ALWAYS

Kith contacted me via text and email to let me know about their special limited edition Kith Soccer Jersey. I took the bait and waited all morning, setting all kinds of reminders on my phone, only to end up seeing an ad with Jimmy Fallon and continuous advertisements to sign up for Kith’s texts and emails. How do they think I got there in the first place??? I am more frustrated with Kith than I have ever been with any other app. People complain about SNKRS, Supreme, Palace. They have got nothing on the disappointing app that Kithh produced. It was like they were desperate to show me anything other than what I wanted to buy. U am deleting the app. I’ll check in around big sale times. But raffles and drops on Kith are garbage!!

Last day the 28th I won a raffle for the Nike Travis Scott Canary Yellow, and today the 10th they gave me a refund for the raffle I won. I find it SHAMEFUL that Kith people did this to me. Very bad service, probably someone who works there left my shoes. They take your money before the draw and then tell you that you win but you don't win. What a shame they don't answer me in the live chat.

Thanks a lot.

Worst customer service, each product on their site has a drop down and you must check if it is final sale before purchasing even if the item is not on sale, you will be surprised to find out it’s non refundable

Ordered a pair of sneakers on 9th of May, received no notifications until 17th, enquired about this delay, got a quick response( which i appreciate) that they are having issues due to increased number of orders, and after another 2 days my order got cancelled, currently waiting for the refund