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企業情報

  1. Smart Shop

当該企業による記述

Kizuna Proxy is a Japan-based proxy shopping service. We purchase any item on your behalf from Mercari Japan, Yahoo Auctions, Tokyo stores, and exclusive events — and ship it worldwide. Fast, transparent, and personal.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

9件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Amazing Proxy for items in Japan!

I wanted some items from a limited time pop up inside Shibuya 109. They made the whole process so seamless, smooth and easy! It was my first time using a proxy service and it was great. Pricing was presented up front (and very reasonable!) They picked up the items the very next day and within a couple days they were packaged and shipped over to me! I highly recommend them for anyone looking for items from Japan!

2026年4月13日
自発的なレビュー
Kizunaproxy ロゴ

Kizunaproxy からの回答

Thank you so much for your kind review! We’re truly happy to hear that your first experience using a proxy service was smooth and enjoyable. 😊

We’re glad we could help you get your items from the Shibuya 109 pop-up quickly and make the whole process easy and transparent. Your support and recommendation mean a lot to us!

We look forward to assisting you again anytime you’re looking for limited items from Japan. 🇯🇵✨

5つ星のうち5の評価

Transparent & Efficient

I wanted a pair of earring that were only sold at the shop's offline store in Tokyo (although I wasn't certain if the product was in stock—just told them what I knew). They were very helpful, assisting with calling to check.

They were very transparent and efficient with their update. My earrings were packed within a container, and a box stuffed with paper so they're very well-protected. The delivery is relatively quick too, about a week from Japan to Malaysia. Will definitely use their services again!

2026年3月30日
自発的なレビュー
Kizunaproxy ロゴ

Kizunaproxy からの回答

Thank you so much for your detailed feedback! 😊
We’re really happy we could assist you in checking the availability of the earrings at the Tokyo store and that you had a smooth experience with our service.

We truly appreciate your kind words about our transparency, efficiency, and careful packaging. It’s great to hear that your order arrived safely and that the delivery to Malaysia was quick as well!

We’ll be more than happy to assist you again for your future purchases from Japan. ✨📦🇯🇵

5つ星のうち5の評価

Great service

Great service, fast and efficient.

2026年4月3日
自発的なレビュー
Kizunaproxy ロゴ

Kizunaproxy からの回答

Hi,

Thank you so much for your great feedback! 😊
We’re delighted to hear that you found our service fast and efficient. Customer satisfaction is always our top priority.

We look forward to serving you again soon!

5つ星のうち5の評価

AMAZING

I visited Japan and purchased some custom jeans from the Levi store. They said it would take a few days until I could pick it up but I had to fly back home before then. I reached out to Sam and they responded very quickly. They picked up my item and shipped it to me and it arrived within 3-4 days!

2026年4月16日
自発的なレビュー
Kizunaproxy ロゴ

Kizunaproxy からの回答

Thank you so much for your kind review! I’m really happy I could help arrange the pickup and shipping. Enjoy your custom jeans, and hope to see you again! – Sam

5つ星のうち5の評価

Japan to UK

I managed to buy the two clothes that I wanted from Japan and get them sent to the UK.

They were very polite and supportive. They emailed to the company (No ID) when the items had not arrived locally and after it arrived, they kindly checked if the clothes were in good condition (received pictures).

The international package was solid/robust, which made me appreciate the safety provided to my items.

Had a good experience and would recommend them.

The international delivery via EMS took 6 days, plus the local delivery that was somehow delayed. The entire processed took 15 days. Happy with the service received. :)

2026年4月14日
自発的なレビュー
Kizunaproxy ロゴ

Kizunaproxy からの回答

Hello,

Thank you very much for your kind feedback and for taking the time to share your experience.

We are truly happy to hear that you are satisfied with your purchase and with the service provided. We’re also glad the packaging met your expectations and that the items arrived safely in good condition.

We sincerely apologize for the delay with the local delivery, but we are pleased everything was successfully delivered in the end.

Thank you again for your trust and recommendation. We look forward to serving you again in the future! 😊

5つ星のうち5の評価

Great service!

They helped me get a super rare shirt within a weeks notice and were super helpful every step of the way. Clear and fast communication and super simple process. Will definitely use again.

2026年4月4日
自発的なレビュー
Kizunaproxy ロゴ

Kizunaproxy からの回答

Thank you so much for your kind review! We’re really happy we could help you get that rare shirt in time. It was a pleasure assisting you, and we truly appreciate your trust in our service. We look forward to helping you again soon!

5つ星のうち5の評価

10/10 would recommend and repeat business

I'm extremely impressed with my proxy experience! I used their services to buy kpop photocards from a Japanese resale platform.

They immediately responded to my inquiry and kept great communication the whole time. They provided detailed instructions to guide me through the process and shared proof of purchase quickly after I sent payment for the goods. They demonstrated in their words & actions that they are trustworthy and that's important when you're handling overseas purchases.

Once my photocards arrived, they sent me photos to verify and check the condition of the items. They promptly packed up my order and I received it in less than a week!

When I opened the package, everything was packed beautifully and securely. If you know kpop photocards, it's essential to make sure they don't bend and they definitely knew how to properly protect the cards.

I value and appreciate excellent service and this was outstanding. Thank you!

2026年4月10日
自発的なレビュー
Kizunaproxy ロゴ

Kizunaproxy からの回答

Thank you so much for your amazing review! 😊✨

We’re truly happy to hear that you had such a great experience using our proxy service to purchase your K-pop photocards. Clear communication, fast proof of purchase, and transparency are extremely important to us, especially when it comes to overseas transactions, so it means a lot that you felt confident and well supported throughout the process.

We’re also glad you appreciated the photos for verification and the careful packaging — we know how important it is to protect photocards properly and ensure they arrive safely without any damage.

Thank you again for your trust and recommendation! We look forward to assisting you with your next purchase anytime. 💛📦

5つ星のうち5の評価

Amazing service.

Quick to act and quick to respond, always ready to answer questions with an open and honest demeanor. I would definitely buy again!

2026年3月30日
自発的なレビュー
Kizunaproxy ロゴ

Kizunaproxy からの回答

Thank you so much for your kind review! 😊
We’re really happy you were satisfied with our service and communication.

Looking forward to helping you again soon! 📦✨

5つ星のうち5の評価

Kizuna Proxy is an excellent proxy to…

Kizuna Proxy is an excellent proxy to use for those who are wanting to get things in Japan! I had a time sensitive web order due to in person in event for handcraft jewelry and they were extremely understanding and helpful in prioritizing to get the items that I wanted before it sold out. Not only that, they were very communicative throughout the entire process, transparent with their fees, fast shipping and they even packed and secured my jewelry in the shipping box to ensure no damage occur. I was so pleasantly surprise by the packing as they were extremely attentive and careful with it.

2026年4月7日
自発的なレビュー
Kizunaproxy ロゴ

Kizunaproxy からの回答

Thank you so much for your wonderful review! 😊✨

We’re truly happy to hear that you had a great experience with Kizuna Proxy, especially with a time-sensitive order. We understand how important it is to secure items quickly for in-person events, so we’re glad we were able to help you get everything before it sold out!

Thank you as well for highlighting our communication, transparency, and packing care. We always do our best to ensure every item—especially delicate jewelry—arrives safely and securely.

We really appreciate your trust and support, and we’d be delighted to assist you again anytime! 💛📦🇯🇵

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