KJD Law レビュー 

We dealt with Abbie at kjdlaw . Abbie did an excellent job helping us with our mortgage . Shes was very thorough with the whole process. Five stars from us thankyou Abbie . Mark an Gill J.

. Five stars from us . Thankyou Abbie

Abbie dealt with the sale of our property. She has responded diligently and promptly with this at every stage and has been a pleasure to work with, making the process so much easier. Sadly the same couldn't be said for our buyers solicitors.

Great help with my mortgage
Angela and Lisa can’t thank enough
Paul

If you’re looking for solicitors who communicate proactively, keep matters moving and demonstrate a good grasp of the conveyancing process, our experience suggests you should look elsewhere. Unfortunately, I cannot give zero stars.

KJD Law acted for one of our buyers in a multiple property sale (in what should have been a straightforward no onward chain transaction with an empty house and a first time buyer) and proved to be, by far, the most frustrating part of the whole process. We experienced repeated delays, poor communication and very little sense of urgency, despite the rest of the chain on the other properties involved being ready to progress. In our view, the issues we encountered with KJD Law delayed completion by almost three months, causing unnecessary stress, uncertainty and disruption for everyone involved.

The impact of these delays extended beyond our own sale. We were informed that the other parties in the chain were unwilling to even exchange contracts until completion had taken place on the transaction involving KJD Law because they had lost confidence that it would proceed predictably. That speaks volumes about the level of confidence other professionals and parties in the chain had in the firm’s ability to progress matters.

The standard of professionalism was extremely disappointing. Straightforward matters repeatedly had to be referred to “management”, often taking weeks to resolve, leaving us with the impression that our buyer’s conveyancer was unable to deal with routine issues independently. Enquiries were also raised that were plainly irrelevant to the property being purchased and should never have been necessary. Even our own solicitors expressed serious concerns about the quality of the work being carried out and felt compelled to telephone KJD Law directly to challenge the handling of the transaction.

Communication was equally poor. They repeatedly ignored contact from our buyer, their client, as well as our solicitors and the estate agents. On one occasion, documentation that KJD Law claimed had not been received had, we later discovered, been sitting with reception for several days. This lack of internal organisation resulted in yet more unnecessary delays.

Perhaps most concerning was hearing that our buyer felt discouraged from making a complaint during the transaction because she believed it could result in her purchase being put on hold. Whether intentional or not, no client should be left feeling that raising concerns could jeopardise their transaction.

Prospective clients may also wish to carry out their own research into the firm’s background and the individual handling their matter before instructing them.

We appreciate that conveyancing can be complex and that genuine legal issues do arise. However, in our experience, many of the delays appeared to stem from poor communication, weak case management and unnecessary enquiries rather than unavoidable legal complexities.

We were relieved when the transaction finally completed, but based on our experience we would not choose to use KJD Law ourselves and would not recommend them.

My brother & I recently completed the sale of my late mothers house. When the 1st buyer had to withdraw due their chain breaking down KJD provided great support and started the process again with the new buyer.
A special thank you to Abbie O'|Toole , who went above and beyond to make the transaction smooth, stress‑free, and well‑communicated from start to finish. Abbie kept us well informed at every stage, handled any challenges with professionalism, and genuinely cared about achieving the best outcome especially with the upsetting nature of the loss of our mother & the subsequent sale of the family home.
The online progress portaI was really helpful to check the progress at every stage.It was very helpful and quite easily accessible. We couldn’t have asked for better service — highly recommended.

I cannot recommend Imogen of KJD Law highly enough.
Following the recent sale of my late mother's house, Imogen acted on our behalf throughout the conveyancing process and was outstanding from start to finish.
Her communication was excellent, always keeping us updated on progress and responding to questions promptly, clearly and professionally. During what was naturally a difficult and emotional time for our family, particularly for my sister, Imogen showed great patience, understanding and compassion, which made a huge difference.
The whole process was handled efficiently and smoothly, giving us complete confidence that everything was in safe hands. It is rare nowadays to receive such a high level of personal service and attention to detail.
We are sincerely grateful for all of Imogen's hard work and would not hesitate to recommend her to anyone looking for a professional, knowledgeable and caring solicitor.
Thank you once again, Imogen.
Eric Riley

used KJD Law to purchase my flat and was extremely happy with the service I received throughout the process. My main point of contact was Abbie O’Toole, who was incredibly helpful, responsive, and took the time to listen to and answer all of my questions and concerns. She made what could have been a stressful experience much smoother. I would highly recommend KJD Law to anyone looking for a professional and reliable conveyancing service.

Excellent communication from start to finish making the process of selling my property very easy and stress free. Catherine who was dealing with the sale of my house was very efficient and always available if I had any questions. Would definitely recommend KJD Law solicitors.

Pleased with the outcome after the sale of our property, it was a rocky process which took longer then expected. KJD did a wonderful job in the end and a big thank you for eventually getting to the end.

Many thanks to the team at KJD for conducting the sale of my mums property, particularly Rebekah for all her help over the months.

Dear Catherine
Thank you from the bottom of our hearts for guiding us through the sale of our house. It was a long and sometimes stressful journey, but your patience, professionalism, and constant support gave us confidence every step of the way. Your calm and reassuring manner made all the difference. We are truly grateful and wish you every success.

Huge thanks to Angela and Lisa at KJD Law. They provided an excellent service and ensured that  the process of buying our rented house from our landlord went smoothly.  Everything was dealt with professionally and with responsive,  communication.

⭐⭐⭐⭐⭐ Excellent Service from KJD Law – Highly Recommended

KJD Law recently completed the sale of our property, and we could not be happier with the service we received throughout the process.

Our case handler, Catherine Lowe, was outstanding from start to finish. Her professionalism, attention to detail, and thorough due diligence ensured that the sale progressed smoothly and completed as swiftly as possible. Catherine kept us informed every step of the way, providing clear guidance, support, and reassurance whenever needed.

The overall experience with KJD Law was fantastic. Communication was excellent throughout, and we always felt confident that our sale was in safe hands. The case-tracking app was also a real benefit, providing an easy-to-use visual overview of progress and making it simple to stay updated at any time.

Catherine's help, expertise, and commitment to delivering excellent customer service were greatly appreciated and truly made a difference to our experience.

We would not hesitate to recommend KJD Law to anyone looking for a professional, efficient, and customer-focused conveyancing service.

Thank you, Catherine and the KJD Law team, for making our property sale such a positive experience. Many thanks Donna and Phil

Little shaky at first due to illness and holiday leave but when Melissa Aitken was passed our file thing moved along nicely, thank you Melissa 😊
Ian & Gill Ainsworth

Pleasure doing business with Kjd law, much better than the last solicitors I used, although everything was done remote we did not have any problems.
Tiegan and everyone we spoke to were professional and helpful throughout even emailing me all correspondence because I couldn’t understand the app, Thankyou for that

Really positive house move. Everyone I dealt with was informative at each stage, quick to respond to a queries and supported a very quick turn around on exchange and completion at the end of the process.

A big thank you to KJD Law for the recent conveyancing for the sale of my Mums house. Very professional, good communication and always answered their phones!
Lisa Vose was exceptional. Definitely recommend.

Melissa handled the sale of my house, I couldn’t be happier with the job she did. She was very helpful throughout the process and made things go through very smoothly.

We instructed this company for the sale of our property. The staff kept us informed all along the way and were always polite and professional. I liked not having to struggle to get to see them face to face. Choosing instead to use online services or phone/email. Evan when ringing if named contact wasn’t available supporting staff were always happy to help and main contact followed up call. Not the cheapest around but no hidden fees and can’t fault service .

Leigh, who was managing our case, was professional, helpful and responsive