Several items ordered recently online from Klass for special occasions. As always clothes were lovely . An odd oufit was returned in exchange for a beautiful outfit found instore. Spoilt for choice! M... もっと見る
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所在地
所在地を変更Birkenhead Road, Meols, CH47 9RE Wirral, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Lovely jumper ,saw it in carr farm , they didn’t have my size so the lady checked in the delivery , when she didn’t have she went online checked availability then showed me they had my size and how to... もっと見る
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I hadn't been receiving my vouchers I had earned. , so I got in touch with customer services who promptly sorted my problem , also my last order was delivered quickly + returns was easy .wud recommend... もっと見る
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I had been waiting for a dress for my Vows, I eventually received it and it is what I thought it would be. Material is beautiful and fits i order 2 sizes but my normal size was excellent. I always sh... もっと見る
企業が回答しました
企業情報
Klass - Carr Farm Garden Centre について
当該企業による記述
Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
Our promise to you
当該企業による記述
- Our customers are at the heart of everything we do.
- Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.
Tracked 48 Hour Delivery
FREE 48 Hour Delivery On Orders Over £50
Get free 48 hour tracked delivery on all orders over £50
連絡先
Birkenhead Road, Meols, CH47 9RE, Wirral, 英国
Get 15% Off Your First Order
4.4
優良
37件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 88％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The sizing is very small and out of…
The sizing is very small and out of proportion and is not correct
2023年10月24日
自発的なレビュー
Love these pleated dresses!
Love these pleated dresses, this one is my third. This one is my Christmas dress. Comfy, smart, dress up or down, always feel amazing! Washes in the machine 30°, dry on a hanger and it's ready to go again!
2023年10月16日
Klass - Carr Farm Garden Centre からの回答
Good afternoon Diane
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Kind Regards Emma - klass.co.uk
Great customer service
As always, great customer service from Klass - backed up with excellent quality clothing at great prices. Thank you!
2023年9月19日
Klass - Carr Farm Garden Centre からの回答
Good morning Elsie
Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
Kind Regards Kate - klass.co.uk
Disaster
Dresses ordered on line were very nice. However Muslin top bought in Meols just fell to pieces. The more I tried to sew up the fraying seems the worse it got.
5085S1131104-Border print Crochet Trim Ivory/blue
Cost £30. Staff at Carr Farm Garden Centre, Meols said I should ring and tell you -so here I am!
2023年7月3日
Klass - Carr Farm Garden Centre からの回答
Hi
We have passed your comments onto customer services who will be in touch regarding your feedback.
Ordered two tunic tops and a pair of…Tunic tops
Ordered two tunic tops and a pair of trousers. Everything fitted well and loved the tops, the style and light material for summer just what you want for holidays.
2023年6月25日
The clothes are well made ,i have…
The clothes are well made ,i have recemtly,brought a beautiful dress and jacket ,it is stunning even though i have put on weight but it .makes me looks slim .i just wish you could sell shoes and hand bags to match.perfect
2023年5月29日
Klass - Carr Farm Garden Centre からの回答
Good morning Pamela
Thank you for your kind feedback as it really is appreciated. We will look into selling hand bags and shoes.
Kind Regards Sophie - klass.co.uk
I mislaid an invoice I was sent with my…
I mislaid an invoice I was sent with my last order, contacted Klass who forwarded me a copy by email which enabled me to return an item that wasn't suitable and purchase a beautiful dress and a blouse, both are beautiful,very happy customer 😊
2023年3月21日
Klass - Carr Farm Garden Centre からの回答
Good morning Christine
Thanks for taking the time to write a review . I am so sorry that you had this problem but we are really pleased this was resolved quickly for you. We are so happy that you are happy with your exchange. Thank you for keeping updated and we would love to welcome you back online and store again soon.
Kind Regards Kate - klass.co.uk
I LOVE ALL THE TOPS I HAVE BOUGHT
I LOVE ALL THE TOPS I HAVE BOUGHT , THEY ALWAYS FIT ME PERFECTLEY. LIKE THE STYLE . LOVE MY WINTER ANORACK , FROM THE SHOP IN CARR FARM. ALSO BUY OF INTERNET
2023年3月19日
Klass - Carr Farm Garden Centre からの回答
Good morning Norma
Thanks for taking the time to write a review. We are so pleased that you love your purchases from us. We really appreciate you shopping with us instore and online and would love to welcome you back again soon.
Kind Regards Kate - klass.co.uk
EXCELLENT CUSTOMER SERVICE
Went to local store and the item I wanted was not there in my size. I found the code on one of the same garments and then ordered online.
The item arrived the following day.
Excellent service with super quick delivery... thank you...
2023年3月2日
Klass - Carr Farm Garden Centre からの回答
Good afternoon Amanda
I am so sorry that you was unable to get the size you wanted locally but are pleased that you visited us online. We really appreciate you taking the time to write a review and share your kind words and I really hope we can welcome you back again soon.
Kind Regards Sophie - klass.co.uk
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