Was let down by Royal Mail delivery, but once delivered, dress was lovely. Unfortunately it didnt look quite right on me, so I took it back to a store. The refund was simple which was such a relief as... もっと見る
所在地
所在地を変更Freeport Fleetwood,, Anchorage Road, FY7 6AE Fleetwood, Lancashire, GB
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I tried my dress on at klass Freeport then went away to think about it the showed my family then ordered on line which was so easy to do that I then ordered a second one online as well. They came on... もっと見る
Lovely shop, friendly staff.
企業が回答しました
Ordered a jumper online after calling in the shop but they didn't have my size. I ordered with confidence after seeing the jumper in person. The lady in the shop advised me to look online, so glad I d... もっと見る
企業情報
Klass - Unit G1/E3 について
当該企業による記述
Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
Our promise to you
当該企業による記述
- Our customers are at the heart of everything we do.
- Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.
Tracked 48 Hour Delivery
FREE 48 Hour Delivery On Orders Over £30
Get free 48 hour tracked delivery on all orders over £30
連絡先
Freeport Fleetwood,, Anchorage Road, FY7 6AE, Fleetwood, Lancashire, 英国
Get 15% Off Your First Order
4.4
優良
19件のレビュー
ネガティブなレビューの 82％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Return was nice and easy
Was let down by Royal Mail delivery, but once delivered, dress was lovely. Unfortunately it didnt look quite right on me, so I took it back to a store. The refund was simple which was such a relief as I do hate returning anything.
2026年3月16日
Klass - Unit G1/E3 からの回答
Good Afternoon Toni, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Have bought some lovely things from…
Have bought some lovely things from klass,lovely quality and the service is excellent both from staff in the shop or on line
2025年6月30日
Klass - Unit G1/E3 からの回答
Good Afternoon Yvonne, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
New to Klass having given up on my…
New to Klass having given up on my usual shop. Must say I am impressed by the diversity of styles available in klass …..I’ll be back soon x
2025年7月7日
Klass - Unit G1/E3 からの回答
Good Afternoon, I'm glad to learn that you were impressed with our service on your first order! We really appreciate you taking the time to write a review and I hope we can welcome you back again soon.
Good customer service
Ordered a jumper online after calling in the shop but they didn't have my size. I ordered with confidence after seeing the jumper in person. The lady in the shop advised me to look online, so glad I did.
2024年12月4日
Friendly efficient Staff
Friendly efficient Staff.
Super selection of clothes.
Love it, I can always find classy and decent styles at affordable prices.
2024年11月11日
Klass - Unit G1/E3 からの回答
Good morning Carol
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Emma - klass.co.uk
my first time in Klass and was…
This was my first time in Klass and was very impressed with the staff and merchandise
2024年10月28日
Klass - Unit G1/E3 からの回答
Good morning Sandra
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Emma - klass.co.uk
Ordering online couldn’t have been easier.
Shop didn’t have my size so was advised to order online. Couldn’t have been easier. Dress fits perfectly and exactly what I was after.
2024年8月27日
Klass - Unit G1/E3 からの回答
Good afternoon Helen
Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Kind Regards Sophie - klass.co.uk
The service was excellent
The service was excellent, ordered my dress on the Friday & received it Saturday morning, what person wouldn't be pleased with that kind of delivery so thankyou!
2024年5月24日
Klass - Unit G1/E3 からの回答
Good morning Alma
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Sophie - klass.co.uk
Fabulous quality clothing
Very friendly staff
Much better seeing clothes in dtore than in website
Much nicer in the flesh
2024年4月23日
Love buying from Klass
Love buying from Klass, always efficient and love the quality of the clothes
2024年2月23日
Klass - Unit G1/E3 からの回答
Good afternoon Christine
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Kind Regards Emma - klass.co.uk
Friendly atmosphere
Friendly atmosphere in store with lovely music,and the clothes are beautiful,and fit great.
2024年2月15日
Klass - Unit G1/E3 からの回答
Good afternoon Sally
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Kind Regards Sophie - klass.co.uk
I tried my dress on at klass Freeport…
I tried my dress on at klass Freeport then went away to think about it the showed my family then ordered on line which was so easy to do that I then ordered a second one online as well. They came on time and in good condition even though they were in very scrunched package but creases dropped out after being hung up. But all in all it was a pleasurable experience
2023年8月21日
Everything I have purchased from Klass…
Everything I have purchased from Klass has five stars from me
2023年7月31日
Klass - Unit G1/E3 からの回答
Good afternoon Sue
Thank you for your amazing feedback. It is lovely to see you enjoy our products again and again, it is greatly appreciated!
Kind Regards Kate - klass.co.uk
Excellent
Very happy with my purchase. The quality and price is paramount to me. Delivery great will be using this company again, and would definitely recommend
2023年7月3日
Dresses a good fit and well made. Staff very helpful and polite.
Dresses a good fit and well made
2023年6月14日
Wonderful service
2023年5月30日
Klass - Unit G1/E3 からの回答
Good morning Olwyn
Many thanks for your kind review as it is greatly appreciated!
Kind Regards Emma - klass.co.uk
Yes pleased with my purchases on line…
Yes pleased with my purchases on line better than going in store at Fleetwood very poor stock one skirt yet again
2023年5月8日
Klass - Unit G1/E3 からの回答
Good afternoon Elaine
Thank you for your feedback, we are pleased you liked your order. We will pass on the information to the relevant department.
Kind Regards Kate - klass.co.uk
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