klika.com.au レビュー 

134
•
TrustScore 5段階評価の4

4.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

BEWARE – I purchased a set of adjustable dumbbells from this company, and they arrived faulty. What followed was a nightmare: it took around 15 phone calls just to get a replacement sent. The replacem... もっと見る

5つ星のうち5の評価

Bought a 40 litre Kolner car fridge from Klika - exactly as described on the web site. Klika responded quickly to my questions. Ordering and payment very easy. Their online customer portal allows ea... もっと見る

5つ星のうち5の評価

Website is very easy to use, product arrived within the projected time frame. The electric car I purchased is in great condition, my son loves it! I was contacted by a klika rep via phone shortly afte... もっと見る

5つ星のうち5の評価

I ordered a camper trailer cover and inadvertently paid twice via paypal without realising the next morning I received a call from Kerry at Klicka to double check if I actually intended to order 2 co... もっと見る

企業情報

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 36512820728

  1. デパート
  2. ・
  3. オンライン市場
  4. ショッピング モール
  5. ペットショップ
  6. リビングルーム用家具の店
  7. 倉庫型スーパー

当該企業による記述

Klika is a retail ecommerce store, we offer only top-quality products for our customer all over Australia. Our aim is to make your online shopping experience the best it can be, with competitive prices, convenient shipping and a selection of 25,000 products ready to dispatch locally. From home appliances, furnitures, to trampolines, threadmills, trade tools, and so much more, we've got a diverse range of products and brands for our customer to choose from.


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4.0

ほぼ満足

TrustScore 5段階評価の4

134件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.0

すべてのレビュー

(134)

過去12か月のレビュー数: 32件

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5つ星のうち1の評価

Buyers beware

Buyers beware! Tried but a couch and the company they use are pathetic and it is honestly not worth the hassle! Both companies so far are useless! The more people that know this the better! What a waste of my time and efforts! Wouldn’t even give 1 star if it was possible!

2020年8月20日
自発的なレビュー
5つ星のうち1の評価

Powertrain Home Gym 4700… 0/10 would not recommend!

I bought the Powertrain Home Gym 4700 from Klika a few months ago.
When I received the 5 boxes I found that there were over 20 parts missing from it's contents. I reached out to the Klika customer support team and they dispatched the parts over a week later.
The instructions are all online and are terrible. They are not scaled correctly and are outdated with some parts no longer existing or being replaced.
After several hours/days of putting together the gym, it was very apparent that it was lacking of any semblance of quality.
I was unable to perform half of the exercises claimed by the product without impingement or the whole gym moving uncontrollably or even tipping.
At this point I decided the gym was simply unusable as I could only do 2 or 3 exercises on the gym properly and even those were not optimal due to the poor pulleys which were shipped in a mangled state meaning the cables would not move smoothly.
I reached out to Klika customer support and demanded a full refund stating that it was unable to do a large number of the claimed exercises, providing video and photo proof. They said they could either give a minimal refund of approximately 1/6 of the originally purchased price and retain the goods or box up the gym myself and have it collected without refund.
I then explained to them under consumer law the product was not meeting it's advertised capabilities and that I was demanding a full refund. They were then agreeable that they would send a courier to pick up the boxes once I had packed the gym up and offer a full refund.
All in all a terrible experience, however, I did receive a full refund. I did lose a lot of my time between building the gym set and back and forthing with customer support. But I did gain something - knowledge that I should never purchase from this company again.

2020年7月1日
自発的なレビュー
5つ星のうち1の評価

Abysmal service from this company

Abysmal service from this company. Klika have failed to honour a valid warranty claim I have been pursuing for 12 months now on a faulty electric wood splitter I purchased. They have repeatedly failed to follow up on my e-mail enquiries and have not responded to enquiries made for me by Consumer Affairs Victoria. Do not deal with this company. Do not trust this company.

2020年5月14日
自発的なレビュー
5つ星のうち1の評価

Bad Product being covered in name of Customer Policy

I bought this sofa bed online and chose to collect myself.
Once assembled I noted the zipper / slider was broken.
On informing them of damage they asked me to get it fixed myself for partial refund,
which I did not accept.
Later they told me that I have to send sofabed to their warehouse to get it replaced or get refund.
In Australia cost of carrying this 30KG, 2 mtr X 1.5 mtr X 1 mtr item will cost me atleast $ 200.
This is good but Dirty trick to avoid issues faced due to lack of quality control
Now they dont even followup or get in touch.
I will not deal with them again

2020年2月17日
自発的なレビュー

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