I found what I needed. Easy to use website. Prompt and friendly customer service when I needed info on delivery. My order arrived right on schedule!
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
With 4 KMS stores locally, the Abbotsford branch is always the go-to. In particular, Nikki has consistently solved every challenge we've brought to her, & made it look easy!
企業が回答しました
Very high-quality tools and Very helpful and friendly staff particularly Kayla M who is one of those wonderful staff who works at Abbotsford location. Other retailers should learn from KMS Tools. It i... もっと見る
企業が回答しました
I was looking for a Canadian source for a specialized rechargeable battery and discovered KMS tools carried it. I expected the order to take over a week to arrive since it came from B.C. And I reside... もっと見る
企業が回答しました
企業情報
当該企業による記述
KMS Tools & Equipment is an industrial distributor of tools and equipment with 16 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!
連絡先
34530 McConnell Road, V2S 8H2, Abbotsford, British Columbia, カナダ
- 604-853-5598
4.6
優良
133件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 57％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
KMS Tools & Equipment - Abbotsford からの回答
Thank you, Dominic. We appreciate your kind review of KMS Tools & Equipment and hope you will visit again soon.
KMS Tools & Equipment - Abbotsford からの回答
We appreciate the five stars! Thank you for rating KMS Tools & Equipment and have a great day.
KMS Tools & Equipment - Abbotsford からの回答
We are thrilled to hear that you have nothing but amazing things to say about our team at KMS Tools & Equipment and what we offer.
They went out of their way to help
Any question we had was followed by staff member escorting us to the product that we were looking for.
2023年8月16日
KMS Tools & Equipment - Abbotsford からの回答
Thank you for reviewing KMS Tools & Equipment, Vince! We hope you will call upon our services again in the future!
KMS Tools & Equipment - Abbotsford からの回答
We appreciate your kind feedback of KMS Tools & Equipment and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon!
KMS Tools & Equipment - Abbotsford からの回答
Thanks a bunch for your kind words, Penny. It's reviews like this that make us at KMS Tools & Equipment excited to come into work every day.
Good variety of tools.
Lots of product with a good selection and helpful knowledgeable staff.
2023年6月15日
KMS Tools & Equipment - Abbotsford からの回答
Thank you for your kind review, Alf. We hope you visit KMS Tools & Equipment again soon!
Definitely my go to place for tools
Definitely my go to place for tools
Knowledgeable staff and good prices
2023年8月5日
KMS Tools & Equipment - Abbotsford からの回答
Thank you for taking the time to share your positive experience with us, SUN VALLEY MASONRY! We're delighted to hear that KMS Tools & Equipment is your go-to place for tools. Our knowledgeable staff works hard to provide excellent service, and we're glad that you found our prices to be good. If you have any further feedback or questions, please don't hesitate to reach out. Thank you again for choosing KMS Tools & Equipment!
Employees went out of their way to…
Employees went out of their way to offer me advice and take care of me. They knew about extra tooling and parts i needed to do job and pointed me in right direction. They also let me know what was on sale
2023年7月8日
KMS Tools & Equipment - Abbotsford からの回答
Thank you for taking the time to leave us a review, David. We truly appreciate your kind words about our employees going above and beyond to provide you with helpful advice and assistance. It's great to hear that they were knowledgeable about the extra tooling and parts you needed and guided you in the right direction. We're glad that they also informed you about our ongoing sales. We strive to offer excellent customer service, and your feedback encourages us to continue doing so. We look forward to serving you again in the future.
KMS Tools & Equipment - Abbotsford からの回答
Thank you for your kind words, Russ! We're thrilled to hear that you had a great experience with our team and found our prices to be good. We appreciate your support and hope to serve you again in the future.
KMS Tools & Equipment - Abbotsford からの回答
Hello Drew
We appreciate your feedback on this store. We cannot find your information based on your name here so we will be requesting more information from you through Trustpilot, if you could please share your contact details.
We want you to know that we value you as a customer and would like to help recover the situation that led to your poor experience.
Thank you
The KMS Tools Team
Horrible Manager
Horrible Manager
Terrible pay
Mediocre tool knowledge
Staff is fantastic, but under appreciated and under paid
The over all environment is held together by the Assistant Manager and he's what makes it worth attempting to enter the store.
over all I'd give it a 5/10 for a score.
2023年7月27日
自発的なレビュー
Poor customer service
Few knowledgeable staff
Backorders are constantly messed up; staff call and say 'your order is ready for pickup' but then you go there and pieces of it have still not arrived or they simply can't find them.
Online sales support is a joke; all they give are 'quick' answers, regardless if they are accurate or useful. Had an open support ticket and found out that they DIDNT PUT ANY DETAILS in it from what had been discussed....called back to follow up and they claimed that they were 'waiting for information from ME..' and that was their excuse for doing nothing...
To compound the issue, went in to the store to try to resolve a tool/fitting issue and was given excuse after excuse....the only 'solution' provided was 'just return it'. Telling your customers to effectively 'GO AWAY' is a poor business model...
Product, yes. Service, No.
2022年1月25日
自発的なレビュー
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