Knew Health レビュー 

Tosha Ross and The knew health team helped me and my family so much with a very confusing billing situation with our local hospital. They helped navigate the situation, promptly responding (even same day!) and would answer my many questions about this bill, my IUA. Etc. in the end, Knew Health paid over $30,000 for our family’s rabies exposure mess! We had no other options in this matter and they helped this process greatly!

If I could give Knew Health more stars I would! When my husband changed employers we were no longer able to afford health insurance. I am SO glad I stumbled upon Knew Health! This past year we have unexpectedly had some medical things come up (including a pregnancy & birth & unexpected trip to the children's hospital) and Knew Health was there every step of the way! I appreciate their transparency and the fact that you can directly speak with someone on the phone if needed or through email. I can't say enough great things about them!

I have been a member of Knew Health for just under a year after having left the conventional health insurance model. I was skeptical and worried I wouldn't be able to receive help paying for services should we need them. I have been exceptionally impressed with Knew Health's customer service, professional and caring manor, ease of use, and quick response. When my husband was unexpectedly hospitalized with an acute illness, I had no trouble getting answers to my questions or assistance with payments after a review of his case. My experience with Knew Health has exceeded my expectations and has been a superior experience to my exceedingly overpriced traditional health insurance.

I was a Knew Health member for just 8 months, when I was in between employer health insurance and Medicare. Fortunately, I really didn't need to use it much, but I'm glad I had it. I think this could be the future, it's the way things should work.

I've been using Knewhealth for several years. Their customer service is fabulous. Unlike regular insurance companies, I can always get someone of the phone. Communication is very clear, they're responsive, and they actually follow through!

The only challenging part is that, unlike working with traditional insurance, my healthcare practitioners do not automatically send their bills to Knewhealth. I have to collect all of my itemized paid bills, and upload them to the Knewhealth website. Getting the right paperwork from a practitioners office is sometimes challenging. But...that has nothing to do with Knewhealth, that's just red tape in healthcare. Also, the Knewhealth website is very easy to use so uploading documents is fairly quick and easy.

I have absolutely saved money using Knewhealth...and I can use any doctor. Highly recommended!

I love that it is a wellness membership combined with medical cost protection for the unforeseen big events. They are quick to answer questions and respond to claims and always so nice and helpful. The website is simple and straightforward instead of complex and hard to find things like where you need to make a claim with traditional healthcare companies.

I was a Knew Health member for a year after losing my job and health insurance. Getting insurance through COBRA or the marketplace was out of my financial range, so I started shopping around for short-term medical/indemnity and health sharing plans.

Knew Health stood out right away for its inclusive approach (no religious requirements or exclusions), sincere transparency (I was able to read through the full member guidelines BEFORE paying a cent), reasonable monthly contribution amount, and focus on preventive health (I love the member year allowances for a wellness visit, immunizations, lab tests, and other self-care). They also offered a generous sign-up offer that made me feel comfortable trying them out.

I can only speak from the perspective of someone who never had to submit a sharing request for a major medical event. From that perspective, my time with Knew Health was fantastic. I was consistently floored by how reachable and responsive the team was by email and chat with questions I had throughout the year. Never once did I receive an unhelpful "canned" response, and my questions were always answered directly and clearly .

Coming into Knew Health, I was most nervous about the sharing request/reimbursement process. Apart from one small surprise (not being approved for reimbursement for a purchase made with a gift card), the sharing request process was very straightforward, with my (non-major medical) requests always processed within a week. Even with that one surprise I had, Knew Health provided sufficient attention and time in explaining their decision and taking my feedback into consideration.

I did not imagine that working with Knew Health would be easier than every other insurance I've had in the past, but it proved to be the case. While I've moved onto a different health plan after my year-long membership (due to changes in personal circumstances), I am most grateful for the stability that Knew Health provided during an uncertain period of my life.

Top notch customer service! Friendly, knowledgeable and very fast response time. I’m SO HAPPY I found Knew Health!

As a small business owner we have struggled with healthcare. After over a decade of frustration and expenses with the standard insurance system, we decided to try something different. We are about to hit our 1 year anniversary with KnewHealth and the only negative thing I can say, is I wish I found them sooner! Their reimbursement and payments are quick and easy. Customer service was wonderful as we navigated through an ER visit. Our costs are significantly less and we have more freedom in our family's healthcare. Highly recommend.

Knew Health provides an actual person to answer questions via email. This is so much better than AI bots you get after waiting on hold with an insurance company forever. They work with you not against you!! Fantastic!!!

Knew Health is the blessing I was praying for. I haven’t had a job that provides benefits in years and initially that was nerve racking, until I found Knew Health. This company has helped bring peace of mind, as I’ve had many medical needs and they follow through with paying all that they agreed to pay within their terms and guidelines. They have incredible customer service- very quick to answer any questions that I’ve had, and they answer very thoroughly to make sure I understand. If you call or email them about anything, you are guaranteed to hear back from them very shortly.

Knew Health has been great. As a freelancer, I really just wanted catastrophic coverage in case something bad happened and I was referred to them by a fellow freelancer. I had a freak accident a few months ago while traveling and their team has been awesome. Everything that they said I could submit has been reimbursed and in less than two weeks, and I got ~30-50% off of hospital bills by being self-pay. Beyond the reimbursement, their extra perks and benefits are better than any other healthshare I've researched (ex: discounts on supplements and bloodwork have been super helpful, plus the self-care credit being used on massages and chiro work). They knocked a lot of other options out of the park. I unfortunately have to switch to a different provider due to moving to California (certain states are exempted from membership due to laws). Health shares get a bad rep but I have had no issues - I submitted the right documentation on time and made sure I kept a paper trail of my incident and treatment. If I had questions, they answered. Writing this review because I really did enjoy it and strongly encourage it for others, and because I think people get freaked out about "what happens if." The process was easy and I wish regular insurance was this nice.

I’ve been a Knew Health member for 14 months now, and I have been so impressed with the support I’ve received. First, the cost per month is 1/3 of what I was paying with traditional insurance, and that didn’t increase when I had a second child because of the plan I am on. All preventative care has been reimbursed, and in a very timely fashion. My maternity coverage was also outstanding and easy to submit receipts for reimbursement. When an unexpected transfer to the hospital occurred following my home birth, the Knew Health team handled all coordination of payments on my behalf. And every employee I have communicated with has been kind and professional. I don’t ever plan on returning to traditional insurance, because Knew Health has met my family’s needs at every turn. Thank you for all the support you have provided!

I found Knew Health as a great alternative to traditional health insurance for the time I needed it. I appreciated the quick responses to my inquiries, friendly customer service and timely follow-up emails to my concerns. I’m so thankful I was able to be a part of Knew Health!

I'm a permanent resident of the USA. I moved down here with my American wife from Canada, where our healthcare is free. My wife got us started with Knew Health and I've been shocked by two things. Firstly, how blatantly, 'money grabby' the whole health care system seems to be. From charging so much more money to an insurance provider versus a self pay (Knew Health model) to literally trying to charge my wife for services not rendered! (They tried to bill my wife for a double mammogram, which was not what she'd received and normally would've been charged to the health insurance company). Secondly, I'm shocked that Knew Health and their whole team are the only people I've interated with in my 'health care journey' that are on your side. They are trying to get you best care, for the best prices and the best services that YOU want. Whether it's a functional medicine practitioner or a traditional surgical appointment, the Knew Health team clearly had my back. Every phone call I've had with them has been the polar opposite of the phone calls I've had with billing departments from various clinics. I've had two ailments treated and my wife used them for a midwife/birth costs of our first child. 5/5.

I've been a KNEW Health member for a year and have been really impressed with how they handle health cost sharing. The monthly contribution is significantly lower than traditional insurance, and the process for submitting and getting bills shared has been straightforward.

What stood out to me:
Transparent pricing — no confusing networks
Responsive support — Sandra was quick to answer questions / helped me navigate my bills / walked me through the process.
My story - I was in a dirt bike accident and spent a week in the ER. They helped me navigate the nightmare of hospital bills and provided a benji card to pay the hospital

It's not traditional insurance, and there are some tradeoffs to understand upfront, but for my situation it's been a great fit financially and the team has been easy to work with.
Would recommend to anyone looking for a more flexible, cost-effective approach to healthcare.

I recently needed unexpected surgery, and my experience with Knew Health exceeded my expectations.

Before scheduling surgery, I contacted Knew Health, and they gave me clear guidance on exactly what documentation they needed. Once my need was approved, I was able to move forward with confidence.

What impressed me most was the sharing process. After I paid my membership responsibility, Knew Health arranged payment directly to my surgeon and surgery center before my surgery, and they also took care of the anesthesia bill afterward. I never had to manage those large payments myself.

The entire process was organized, straightforward, and supportive. Instead of worrying about the financial side of surgery, I was able to focus on my recovery. I'm very grateful for the experience and would recommend Knew Health to anyone looking into a health sharing community.

We have had Knew for about 7 years now and I've NEVER turned anything in, didn't even really know how it worked...UNTIL, of course, I started having problems! To be reimbursed for "alternative solutions" is practically unheard of, but that impressed me right away. Now needing to submit health needs left and right, they have been so supportive and helpful. What I've enjoyed the most is a more personalized customer service experience. Talking on the phone or over e-mail with the same person instead of someone different every time has been SO helpful. They actually ANSWER their phones and you don't get re-routed 100 times. Top-notch customer service.

Bait and switch

When I originally signed up my initial IUA was only $500 and then this year it went up to $1000 - and of course this was announced after open enrollment for real health insurance passed so now I’m stuck. Here’s the even more fun part… apparently maternity is different from any other need so the IUA is $5000 instead of $1000. This information was never disclosed to me during my initial sign up. They told me there was a waiting period not that the IUA was significantly higher. My employer health plan would have covered much more.
Additionally they make the reimbursement process very difficult. There is nowhere to update the bank account and routing info yourself you have to submit a bank letter. I asked if I could give that info over the phone and they declined (for security reasons which is understandable). Well then I gave up and just asked them to mail me a check and CONFIRMED my correct updated address. Well, they still sent it to my old address.

It’s already so much work on the customers end to submit bills, constantly follow up, have to do multiple outreach attempts to the healthcare facility and then knew health that the $67 reimbursement didn’t even feel worth it. The monthly fee for knew health is a lot but we still have to do SO much work it almost puts their value proposition out of alignment because all the time wasted on getting things to go through properly id rather just have traditional health ins where they do it all for me.

Disappointed. Stuck. And very upset with my experience.

I've been a Knew Health member for several years now and when initially signing up, I felt a bit suspicious, like it was too good to be true. After many doctor visits and years being a member, I am happy to say that it's as great as it sounds! I am currently amidst pregnancy for my first child and they've made the process extremely easy, personable, and comforting amidst a larger life event. I've never before experienced being able to stay in communication with an actual dedicated person throughout the prenatal process with traditional insurance before, it's been incredible to have a point of contact. Can't recommend them more!!