Mixtons レビュー 

Mixtons からの回答

2021年9月7日

Thank you so much for the lovely review! We're over the moon that you enjoyed our cocktails so much and can't wait to mix more for you in the future :)

Love Ranj, Xav & Sim x

Mixtons からの回答

2021年9月7日

Hi Ben,

Thanks for leaving your feedback! We're so sorry you didn't have the best experience with us.

As you know, we sent an email out informing our customers that 2 of the 3 of us had contracted COVID-19. As you can imagine this puts a huge stress on the business and we're the first to hold out hands up and say it led to delays and mistakes! We're a very small business so losing 2/3 of our manpower is devastating.

You did communicate with Sim and believe resolved this. We hope you did infact enjoy the cocktails and that next time we can meet our usual standards!

Thanks again,

Ranj, Xav & Sim x

Mixtons からの回答

2021年9月7日

Helen, you're the best! Thank you so much for this lovely review :) We do try our best to provide the most hand-crafted experience so we're glad it doesn't go unnoticed.

Love Ranj, Xav & Sim x

Mixtons からの回答

2021年9月7日

We love hearing from happy Hens! Thanks so much for taking the time to write this lovely review, we're so glad you had a positive experience.

Can't wait to mix many more for you in the future!

Love Ranj, Xav & Sim x

Mixtons からの回答

2021年7月2日 に更新

EDIT: The account has since written 5 other reviews back to back for other cocktail companies and uploaded a profile photo from a Twitter associated with the name to make it look genuine. We've had no contact.

Typically when we receive a negative review we find it really upsetting as we genuinely do care. We're always the first to hold our hands up if we've made a mistake and always endeavour to fix things!

However, we believe this review to be maliciously written by one of our competitors (this is not a verified review from a purchase. Source: Organic, and their first and only review...).

The name Jessica Trueman did recently share some images of Mixtons, what the writer doesn't know however is that we've never had an order from a Jessica Trueman. She is in fact an influencer and was gifted these products. She even emailed saying how great the products were; you chose the wrong person to imitate!

Also to highlight the phrase 'better small batch companies' is a really obvious sign of the malicious intent. This is a very specific phrasing (and slip up from the writer) that only small batch companies use. Your average consumer would not write this.

To say that our cocktails are small or overpriced when leaving reviews for other cocktail companies who ONLY do smaller cocktail is ridiculous and another sign of malicious intent.

At 200ml, our long drinks are the biggest of any 'small batch' company and they make up 1/2 of our range. At £6 per cocktail they are also far cheaper then the majority of bars, given that they are hand made and preservative free.

Unfortunately slander is the level to which they have decided to stoop. We won't let it deter us from our mission. People wanting to stop us because of the momentum we are creating... we can only take that as a good sign :)

If you would like to fact check any of the above please email us at hello@mixtons.com and we will gladly send you more information.

Love Ranj, Xav & Sim. x

Mixtons からの回答

2021年6月30日

Hi Maddie!

Thank you ever so much for the lovely review! Really glad you enjoyed the cocktails.

We will be introducing more cocktails every season so keep an eye out!

Look forward to mixing more for you in the future :)

Love Ranj, Xav & Sim x

Mixtons からの回答

2021年6月30日

Hey there,

Thanks so much for the kind review! Really glad to hear you enjoyed them so much you'd buy again!

We appreciate the support 😄

Love Ranj, Xav & Sim x

Mixtons からの回答

2021年6月30日

Hi Clare!

Thank you for the lovely review :)

So happy to hear you enjoyed all the little finishing touches! They're the bits that can easily go unnoticed but we're glad you didn't miss them!

Hope you mix many more for you in the future

Love Ranj, Xav & Sim x

Mixtons からの回答

2021年6月30日

Nicole, you're most welcome! Thanks for ordering with us and hope you mix more for you in the future :)

Love Sim x

Mixtons からの回答

2021年6月3日

Hi There,

Thanks for taking the time to write this review, we're always open to feedback! As you've noticed we've just re-branded yesterday to Mixtons and have moved away from plastic pouches to glass bottles as these are recyclable :)

To address your point about volume, every single cocktail is made properly with 2 full measures of base alcohol (in this case vodka). 85ml is the base volume as when shaken with ice the cocktail comes to about 110ml. Looking at renowned company recipes, such as Absolut (the vodka we use), their Espresso's actually come to 80ml (https://www.absolutdrinks.com/en/drinks/espresso-martini/).

We have had a few comments regarding volume and took this on board as part of the re-brand. All of our short cocktails are now 100ml as standard and all of our long cocktails are 200ml. We've tweaked the recipes of each to make sure the taste of the drinks is improved and fits the new volume!

Unlike other brands, our cocktails are hand-made and we don't pasteurise or add any preservatives to our cocktails and only use high quality ingredients. This does allow others to have higher volumes (with lower ABV's% typically) but we try to do things properly.

Please do email us privately as we'd love for you to give the new brand a try :)

Kind regards,

Ranj, Xav & Sim x

Mixtons からの回答

2021年6月3日

Hey Sarah,

Thank you so much for the feedback, we always appreciate what people have to say as it helps us progress and improved which is one of our main drives as a business

One of our main focus when we started off creating the cocktails was their taste. We're really proud of our how the drink flavours turned out as we worked really hard to reach the point where we can say our cocktails are the best tasting in the market (all based on public research and years of mixology experience)! The actual measure of alcohol is the same in each drink, but due to the variation of strength in spirits, the amount of ingredients added and necessary dilution caused shaking with ice, we couldn't compromise with just adding more liquid, as it altered the flavour far too much.

We have had a some comments regarding volume and took this on board as part of our re-brand to Mixtons. All of our short cocktails are now 100ml as standard and all of our long cocktails are 200ml. We've tweaked the recipes of each to make sure the taste of the drinks is improved and fits the new volume!

Drop us an email if you wanted to try the new recipes out as we'd love to see what you think!

All the best!

Love Ranj, Xav & Sim x

Mixtons からの回答

2021年5月4日

Hey Mollie!

Super glad to hear you and your frieds loved them! Can't wait to deliver you some more good times!

Love Ranj, Xav & Sim x

Mixtons からの回答

2021年5月4日

Delighted to hear that you liked them Kirsty!

Love Ranj, Xav & Sim x