Deceptive marketing and greenwashing
The item I purchased was labeled as 100% cotton the website. The item I received was rayon and spandex. I feel this is deceptive marketing and greenwashing.
Knytstudios からの回答
Hi Kat,
We're so sorry you received an item with a different composition as stated on the website. That was 100% our fault, the product you shopped was live for the first day when you made the purchase and it had a mistake on the description that was corrected right after. Although the composition had rayon and spandex, all the fabrics we source up until now are either made with natural fibers from certified suppliers or dead stock or recycled, and the pieces are manufactured in Brazil with workers that are paid a fair wage and set up their own rates. The piece you received was a top made with dead stock knit.
As we talked over email at the time of your purchase, we have refunded it and not asked for the product back. We're once again so sorry and hope you can enjoy your top anyways!
Best,
Gabriella