Koalafi ロゎ
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Koalafi レビュヌ 922

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TrustScore 5段階評䟡の4

4.1

代替金融サヌビス
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Because when no one else gave me a credit, your company step forward and took advantage of the situation. Don't get me wrong there's one thing I don't like with your rules and it is paying a process... もっず芋る

5぀星のうち1の評䟡

I have been on the phone, email and chat trying to cancel my loan within 2 hours of signing it. I wanted to cancel it because I would have ended up paying $7200 for a $2400 car repair bill. The c... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

During my time of need and short on finances, Koalafi was really big help. The early payoff option offer-great The easy application process The great reviews Also was partnered with one of my fa... もっず芋る

5぀星のうち5の評䟡

I’ve gotten all my furniture there this month I got 3 whole bedrooms sets and some extra mattress
 2 dinning tables set and 2 vanity sets 
 the 2 guys that are there are very helpful and they give us... もっず芋る

䌁業情報

  1. 代替金融サヌビス

圓該䌁業による蚘述

Koalafi's flexible lease-to-own payment options allow you to pay over time for your important purchases—whether you’re building or rebuilding credit or simply want more flexibility.

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4.1

ほが満足

TrustScore 5段階評䟡の4

922件のレビュヌ

5぀星
4぀星
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1぀星

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

Do Not Do Business With This Company

I have been on the phone, email and chat trying to cancel my loan within 2 hours of signing it. I wanted to cancel it because I would have ended up paying $7200 for a $2400 car repair bill. The company I went through went out of business the very next day after picking up my car.
Koalifi insists that the cancellation of the loan needs to come from the company that is no longer in business.
I have sent Koalifi my receipt that I paid for my car repairs using my credit card. So I have paid twice for the repairs.
This claim was escalated twice with the same answer: it must be cancelled through the repair shop that no longer exists. I will be filing a complaint with the Nevada Attorney General, the local TV investigative news and the Consumer Finance Bureau for fraud with this company.
I’m sure with a single key stroke they could cancel the loan but instead they are ripping off a senior that is on a fixed income.
DO NOT DO BUSINESS WITH THIS COMPANY! THEY ARE PREDITORY LENDERS.

2026幎3月13日
自発的なレビュヌ
Koalafi ロゎ

Koalafi からの回答

We did receive your previous review, and we want to assure you that your concerns are currently being fully reviewed. Our team is actively looking into the details of your lease and the circumstances surrounding the merchant, and we will be following up with you shortly with next steps and a resolution. We truly appreciate your patience while we complete a thorough review of this matter. If you have any additional information to share or would like to speak with someone directly, please feel free to contact our Customer Advocacy Team at 844-821-6424 or customeradvocate@westcreekfin.com. They are available Monday–Friday 8am–9pm EST and Saturday 8am–8pm EST. Thank you for bringing this to our attention.

5぀星のうち1の評䟡

Koalafi is a big JOKE!

Koala do is a big JOKE!! I get told at Texas Tires there is a 6month same as cash and if I decide to pay early there will be a fee of $99. Never said 120 days and now I’m unable to pay off. Now the payoff is the same amount all over again after all the money I’ve paid is like gone. Do Not trust these people. Last time I will ever do business with them.

2026幎4月15日
自発的なレビュヌ
Koalafi ロゎ

Koalafi からの回答

We’re sorry to hear about your experience. We’d really like the opportunity to take a closer look at your account and help clarify your lease terms, including the promotional period and the term you are currently in. A member of our team will be reaching out to you directly to review your concerns in detail and provide further clarification. If you’d prefer to connect sooner, you can also contact our Customer Advocacy Team at 844-821-6424 or customeradvocate@westcreekfin.com.

5぀星のうち1の評䟡

i ordered a HP printer with my order


i ordered a HP printer with my order and never received it

2026幎4月5日
Koalafi ロゎ

Koalafi からの回答

We’d like to take a closer look at this for you. Our team will be reaching out shortly to gather additional documentation and details to support your claim so we can conduct a full review and work toward a resolution. If you’d prefer to connect with us sooner or have any information you’d like to share, please don’t hesitate to contact our Customer Advocacy Team at 844-821-6424 or customeradvocate@westcreekfin.com. We’re available Monday–Friday 8am–9pm EST and Saturday 8am–8pm EST. We appreciate you bringing this to our attention and look forward to assisting you further.

5぀星のうち1の評䟡

Printer didn't work and the order was


Printer didn't work and the order was canceled. I am waiting two weeks for my refund!

2026幎4月11日
Koalafi ロゎ

Koalafi からの回答

At this time, a representative is actively reviewing your concern. We will also be reaching out to the store, as well as to you directly, to gather more details regarding the canceled order and help move this toward a resolution. If you would like immediate assistance or have additional information to share, please contact our Customer Advocacy Team at 844-821-6424 or by email at customeradvocate@westcreekfin.com. Our team is available Monday through Friday from 8am–9pm EST and Saturday from 8am–8pm EST. We appreciate your patience and the opportunity to assist you.

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