Kojimaproductions Store レビュー 4

Don't use. Complete scam. Ordered a t-shirt, hoodie and badge. Have received the t-shirt. Hoodie magically out of stock and no idea where the badge is. No response except one excuse. Still waiting for refund.

Never received my order. Ordered several months ago. Items showed as in stock when ordering. Reached out and kept being told my items were back ordered and would be coming soon, over and over again. They eventually stopped responding and it is past the point of doing a chargeback. The site is a scam. Do not order anything from here, they will steal your money and never send you anything.

Placed order 20th June. All items ordered, were shown in stock.
Received only part of the order with the remaining missing. Trying contact their customer service is a joke. Responses take at least 10-15 days. As others might have reported, they just tell you that some items are out stock. It doesn’t matter what was shown at the point of sale. Looks like there is zero stock management and even worse customer service.
I have asked for a partial refund for the missing items. It’s August 1st, my order was mid June and I am still struggling to get contact of them.

I am really trying to solve the matter and not dispute the transactions but they give zero option.

Avoid, just do yourself a favour and avoid.

Placed an order nearly a month ago yet to receive my order. Keep on saying it will arrive on this and that date and still nothing!

Contacted two weeks after I placed the order asking where it is. They said that they had stock issues which they didn't bother to notify me about. When I placed the order all items were in stock and confirmed as dispatched.

Will be contacting trading standards if I don't receive a full refund.

Awful service avoid this company!