Kojiva Shop ロゎ
りェブサむトにアクセス

Kojiva Shop 

Trustpilot にアクセスしおいただき、ありがずうございたす。残念ながら、この䌁業のりェブサむトが閉鎖されたため、こちらにレビュヌを曞くこずはできなくなりたした。ご質問がありたしたら、ご遠慮なくお問い合わせください。

トむレタリヌ店
りェブサむトにアクセス

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

BetrÃŒgerische „Firma“: sie haben meine Kreditkarte mit 49$ als „wiederkehrende Zahlung“ belastet. Einmal hat es gklappt und ich habe das Geld nicht zurÃŒckerhalten obwohl ich meine Bank informiert hatt... もっず芋る

5぀星のうち1の評䟡

Fraudulent company. They put you into a subscription without any notice and then charge you monthly for literally nothing. No product, no service. Just stealing. They have changed the name of thei... もっず芋る

5぀星のうち3の評䟡

I previously wrote a review on my experience with this company. Not a good one either. With that being said I retract my previous comments. My package was finally delivered even though you never wo... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

SCAM- do not order from this website. I did not receive the products and to add insult to injury they took money out of my account without my permission for a subscription I didn’t want, know about or... もっず芋る

䌁業情報

  1. トむレタリヌ店

圓該䌁業による蚘述

KojivaShop, all the latest in care and beauty.

連絡先

すべおのレビュヌ

(111)

過去12か月のレビュヌ数: 111件

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

They have stolen 120$ CAD on my card


They have stolen 120$ CAD on my card after I have purchased the product. This is totally a scam!!! Iv'e tried to contact client service and they kept asking even more info about myself... very wierd.

2026幎4月7日
自発的なレビュヌ
Kojiva Shop ロゎ

Kojiva Shop からの回答

Dear customer,

Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.

We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.

We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at [email or support channel] with your case details so we can review it personally.

Thank you for your understanding, and we hope to provide you with a much better experience in the future.

Kind regards,
KojivaShop Team

5぀星のうち1の評䟡

A SCAM

Scam... The conformation email I got had a tracking number that is fake. The email also said they would notify me when it was shipped. That was 2 weeks ago. Checked my bank account, a recurring payment for $42, with a second recurring for $14 on the same day! From Kojeva. So googled them and realize I was dumb and got scammed. Its a lazy loser with no morals or respect for others who decide to make a living scamming people who are hard working contributing members of society. Karma catches up

2026幎3月25日
自発的なレビュヌ
Kojiva Shop ロゎ

Kojiva Shop からの回答

Dear customer,

Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.

We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.

We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at [email or support channel] with your case details so we can review it personally.

Thank you for your understanding, and we hope to provide you with a much better experience in the future.

Kind regards,
KojivaShop Team

5぀星のうち1の評䟡

They are scammers

They are scammers! You can get better facial lymphatic drainage brushes from Amazon.
I purchased their brush on 3/31/26 for $29.99 and it is now 4/8/26 and I have yet to receive any order confirmation. However, what I did receive was a charge of $49.99 for subscription to their VIP service which I didn’t sign up for. So in total, I was scammed out of almost $80 with no proof of purchase other than my bank statement and then charged again for a felonious subscription and still have no product
When I contacted them about their scamming they told me that the subscription is non refundable and will not address the issue of me not receiving my product or invoice.
Big time scamming company.
Please do not respond to this post about your under new management. Respond with a refund.

2026幎4月8日
自発的なレビュヌ
Kojiva Shop ロゎ

Kojiva Shop からの回答

Dear customer,

Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.

We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.

We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at [email or support channel] with your case details so we can review it personally.

Thank you for your understanding, and we hope to provide you with a much better experience in the future.

Kind regards,
KojivaShop Team

5぀星のうち1の評䟡

Scammers‌ Do NOT use

Don’t trust the good reviews!
Today they charged me the same amount again. Although it was a one off purchase. I spoken to them. After reading other reviews on here, I contacted my bank, who confirmed there was a subscription on my account. Kojiva first told me that there is no subscription on my account, then they changed their mind, saying that the unauthorised subscription has been removed. They lied on both accounts
.

2026幎4月7日
自発的なレビュヌ
Kojiva Shop ロゎ

Kojiva Shop からの回答

Dear customer,

Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.

We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.

We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at [email or support channel] with your case details so we can review it personally.

Thank you for your understanding, and we hope to provide you with a much better experience in the future.

Kind regards,
KojivaShop Team

5぀星のうち1の評䟡

Total scam!!

Total scam!!! Stay away! I never received the product I ordered and paid for, and to make matters worse, they continue attempting to process additional unauthorized charges on my account. My bank flagged the unauthorized transactions. I'm also taking further legal actions in this matter. I would strongly advise others to avoid this shady business. Extremely disappointing and concerning experience.

Update: 4/12/26. No product, no money back received! Their automated responses to the complaints are pathetic. STAY AWAY from these crooks! Otherwise, you’ll end up paying for thin air!

2026幎4月6日
自発的なレビュヌ
Kojiva Shop ロゎ

Kojiva Shop からの回答

Dear customer,

Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.

We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.

We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at [email or support channel] with your case details so we can review it personally.

Thank you for your understanding, and we hope to provide you with a much better experience in the future.

Kind regards,
KojivaShop Team

5぀星のうち1の評䟡

This is a scam

This is a scam. I did not receive the product I ordered. Furthermore, two weeks after placing the order, another payment was taken from my account. This was a unauthorised payment. My bank has blocked further payments.
Update 06.04.26:
I have just received a cut and paste response from Kojiva claiming they are under new management.
This again is a KOJIVA SCAM.
They have not replied to my emails and have not delivered the product I ordered.
Kojiva have also taken unauthorised money from my account.
Do not buy from Kojiva.
I have lost over £50 on this scam.
BEWARE.

2026幎4月6日
自発的なレビュヌ
Kojiva Shop ロゎ

Kojiva Shop からの回答

Dear customer,

Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.

We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.

We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at [email or support channel] with your case details so we can review it personally.

Thank you for your understanding, and we hope to provide you with a much better experience in the future.

Kind regards,
KojivaShop Team

5぀星のうち5の評䟡

I have always had problems with my dry


I have always had problems with my dry skin and I was looking for a good store that offered me skin care products that would improve my situation, Kovija Shop has become an ally for that problem. I am very grateful

2026幎3月25日
自発的なレビュヌ
Kojiva Shop ロゎ

Kojiva Shop からの回答

Dear customer,

Thank you so much for your kind words and for taking the time to share your experience with us.

We are truly happy to hear that you are satisfied with your purchase and our service. Your support means a lot to us and motivates us to keep improving every day.

We look forward to serving you again in the future!

Kind regards,
KojivaShop Team

5぀星のうち1の評䟡

ESTAFADORES

Son unos estafadores y además te realizan cargos sin autorizar en la tarjeta.
Realicé un pedido el 23 de marzo y a pesar de reclamarlo y que me pidieran disculpas no sé nada del pedido.
Mi sorpresa es que 10 días después me han hecho 2 cargos en la tarjeta sin autorización de 43,67 euros

2026幎3月23日
自発的なレビュヌ
Kojiva Shop ロゎ

Kojiva Shop からの回答

Dear customer,

Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.

We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.

We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at [email or support channel] with your case details so we can review it personally.

Thank you for your understanding, and we hope to provide you with a much better experience in the future.

Kind regards,
KojivaShop Team

5぀星のうち1の評䟡

Don’t be fooled by the sudden upsurge


ALERT! Don’t be fooled by the sudden upsurge of positive reviews. Since they became aware of the negative reviews, they have their own team writing positive reviews. What a scam again. There is no management/staff change. They are still going on with fraud and conning. They don’t reply to emails. They still haven’t refunded the money to anyone. The company is still trying to deduct unauthorised multiple payments. My bank has blocked them and started a legal procedure.

2026幎4月5日
自発的なレビュヌ
Kojiva Shop ロゎ

Kojiva Shop からの回答

Dear customer,

Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.

We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.

We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at [email or support channel] with your case details so we can review it personally.

Thank you for your understanding, and we hope to provide you with a much better experience in the future.

Kind regards,
KojivaShop Team

5぀星のうち1の評䟡

Absolutely criminal

Absolutely criminal! Rip off merchants. AVOID!!!!!
New management? Same crooks!

2026幎3月24日
自発的なレビュヌ
Kojiva Shop ロゎ

Kojiva Shop からの回答

Dear customer,

Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.

We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.

We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at [email or support channel] with your case details so we can review it personally.

Thank you for your understanding, and we hope to provide you with a much better experience in the future.

Kind regards,
KojivaShop Team

5぀星のうち1の評䟡

AVOID Wish I had read the reviews


AVOID Wish I had read the reviews before I sent money. It’s all the same as everyone else is saying

2026幎4月3日
自発的なレビュヌ
Kojiva Shop ロゎ

Kojiva Shop からの回答

Dear customer,

Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.

We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.

We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at [email or support channel] with your case details so we can review it personally.

Thank you for your understanding, and we hope to provide you with a much better experience in the future.

Kind regards,
KojivaShop Team

5぀星のうち1の評䟡

Do not buy from these people

I bought a lymphatic massager- the “viral” one for your face. I got 2 for $24.90 and paid for it in March 19th. On March 26th I was charged an additional $49.99. I reached out multiple times and finally got a reply - the $49.99 is for a monthly VIP membership that was automatically charged to me because of the “promotional deal” for the face massager. I told them to cancel everything and refund me. They told me they could not do that because the $49.99 is in their terms and conditions. I told them it was very shady to have this fee that is no where on my receipt and not charged at the same time. They said sorry for the inconvenience. This place is a money grab - even if the product is good no way should they secretly charge you $50 a month for anything. And very shady that the charges comes 7 days later.

2026幎3月19日
自発的なレビュヌ
Kojiva Shop ロゎ

Kojiva Shop からの回答

Dear customer,

Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.

We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.

We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at [email or support channel] with your case details so we can review it personally.

Thank you for your understanding, and we hope to provide you with a much better experience in the future.

Kind regards,
KojivaShop Team

5぀星のうち1の評䟡

making extra charges

I been reciving charge of 50dll without no making any purches

2026幎4月2日
自発的なレビュヌ
Kojiva Shop ロゎ

Kojiva Shop からの回答

Dear customer,

Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.

We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.

We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at [email or support channel] with your case details so we can review it personally.

Thank you for your understanding, and we hope to provide you with a much better experience in the future.

Kind regards,
KojivaShop Team

5぀星のうち1の評䟡

No stars.

No stars.
Ordered the facial brush on the 24/03/26 for £18.74. Still waiting for that item. But, on the 1/4/26 this company helped themselves through my bank account to a further £37.72 for an order I had not placed. Contacted them via email a couple times no reply from them.
Got to wait 15 days to get that money back to claim a dispute with my bank.
Scammers.
I placed these orders on YouTube.
Never place an order from any adverts shown on YouTube.

2026幎4月1日
自発的なレビュヌ
Kojiva Shop ロゎ

Kojiva Shop からの回答

Dear customer,

Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.

We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.

We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at [email or support channel] with your case details so we can review it personally.

Thank you for your understanding, and we hope to provide you with a much better experience in the future.

Kind regards,
KojivaShop Team

5぀星のうち1の評䟡

I would give zero stars if possible

I would give zero stars if possible. I ordered a product that was supposed to be on sale for $4.99 with free shipping. They charged $9.99 for the product and another $9.99 for the shipping. The charge for almost $20 hit my bank account on 03/18 (ordered the 17th). Then on 03/25 they applied a $49.99 fee?! I have emailed the company at least 7 or 8 times so far with no response. I called my bank as soon as I saw the $49.99 charge and filed a fraud complaint. Also, I have not received what I ordered yet.
Do not give this company any of your financial information!

2026幎3月25日
自発的なレビュヌ
Kojiva Shop ロゎ

Kojiva Shop からの回答

Dear customer,

Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.

We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.

We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at [email or support channel] with your case details so we can review it personally.

Thank you for your understanding, and we hope to provide you with a much better experience in the future.

Kind regards,
KojivaShop Team

5぀星のうち5の評䟡

Excelente producto

2026幎4月1日
自発的なレビュヌ
Kojiva Shop ロゎ

Kojiva Shop からの回答

Dear customer,

Thank you so much for your kind words and for taking the time to share your experience with us.

We are truly happy to hear that you are satisfied with your purchase and our service. Your support means a lot to us and motivates us to keep improving every day.

We look forward to serving you again in the future!

Kind regards,
KojivaShop Team

5぀星のうち1の評䟡

Beware!

Beware!! This company will steal your money. I purchased a 1 time duo pack of lymphatic brushes. After that purchase they kept on taking "recurring payments " out of my account which wasn't authorized at all by me. I tried to contact them regarding this issue and of course they didn't get back to me. SCAMMERS!!!!

2026幎3月30日
自発的なレビュヌ
Kojiva Shop ロゎ

Kojiva Shop からの回答

Dear customer,

Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.

We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.

We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at support@kojivashop.com with your case details so we can review it personally.

Thank you for your understanding, and we hope to provide you with a much better experience in the future.

Kind regards,
KojivaShop Team

5぀星のうち1の評䟡

AVOID IT'S A SCAM AND MULTIPLE PAYMENTS

AVOID! SCAMMERS Be careful! EXACTLY as stated here on other reviews, ads appear on YouTube or Instagram and they get you to buy a gua sha only to take your card details and take more payments which then takes time to dispute. The order never arrives. Be careful as they reassure you that your order is going through. Then they stop answering.

2026幎3月30日
自発的なレビュヌ
Kojiva Shop ロゎ

Kojiva Shop からの回答

Dear customer,

Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.

We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.

We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at support@kojivashop.com with your case details so we can review it personally.

Thank you for your understanding, and we hope to provide you with a much better experience in the future.

Kind regards,
KojivaShop Team

5぀星のうち1の評䟡

AVOID AVOID AVOID

I have never received my items, or a refund that I requested. On top of that they try every day to take money from my account. My bank fortunately have blocked them so they can't do this. I wish I'd read reviews before I purchased! AVOID THIS COMPANY AT ALL COSTS

2026幎3月2日
自発的なレビュヌ
Kojiva Shop ロゎ

Kojiva Shop からの回答

Dear customer,

Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.

We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.

We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at support@kojivashop.com with your case details so we can review it personally.

Thank you for your understanding, and we hope to provide you with a much better experience in the future.

Kind regards,
KojivaShop Team

5぀星のうち1の評䟡

The face brush never arrived

The face brush never arrived, they then tried to charge me $49.99. Luckily, this was picked up by my bank and stopped. However, the fraud team couldn’t deal with it as they said I had unexpectedly signed up to a subscription. The dispute team are dealing with it. This site is fraudulent in my eyes.
Don’t buy from them. I’ll go back to my you tube lymphatic face draining routine
 which does the job just fine.

2026幎3月29日
自発的なレビュヌ
Kojiva Shop ロゎ

Kojiva Shop からの回答

Dear customer,

Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.

We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.

We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at support@kojivashop.com with your case details so we can review it personally.

Thank you for your understanding, and we hope to provide you with a much better experience in the future.

Kind regards,
KojivaShop Team

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報