Kokoroskincare レビュー 

Kokoroskincare からの回答

2024年6月10日 に更新

Dear Michelle,

Thank you for your wonderful review! We were shocked to see the order going all the way to Austria and really appreciate it! We're also delighted to hear that you enjoyed our fast and secure delivery, as well as the interesting samples and extra blush. It’s fantastic to know you’re happy with our range of Japanese beauty products, including our limited editions.

We look forward to your next order and are here if you need anything else!

Best regards,
Team Kokoro Skincare

Kokoroskincare からの回答

2024年6月10日

Beste Sarah,

Hartelijk dank voor je leuke review! We zijn blij om te horen dat je favoriete Japanse skincare bij ons beschikbaar is en dat alles super en snel was.

Geweldig dat je een toffe ervaring hebt gehad! Als je nog vragen hebt of meer nodig hebt, staan we voor je klaar.

Met vriendelijke groet,
Team Kokoro Skincare

Kokoroskincare からの回答

2024年6月10日

Dear Maryam,

Thank you for sharing your experience with your first order from Kokoro Skincare! We're delighted to hear that you're satisfied with our friendly customer service and impressed with the super fast delivery. It's wonderful to know your order arrived in just 2 days.

We look forward to serving you again soon!

Best regards,
Team Kokoro Skincare

Kokoroskincare からの回答

2024年5月27日

Thank you for your wonderful review! We’re thrilled to hear that you love our shampoo and conditioner.

Your satisfaction brings us great joy, and we appreciate your support. If you have any other feedback or need assistance, feel free to reach out.

Looking forward to serving you again!

Warm regards,
Team Kokoro Skincare

Kokoroskincare からの回答

2024年5月27日

Thank you for sharing your experience! We’re sorry to hear about the initial issues with the PostNL delivery, but we're delighted that our customer service team could assist you promptly and effectively.

It’s wonderful to hear that your reordered items arrived swiftly and that you're enjoying our limited edition products. Your satisfaction is our top priority, and we’re thrilled to have met your expectations.

If you ever need anything else, please don’t hesitate to reach out. We look forward to serving you again!

Best wishes,
Team Kokoro Skincare

Kokoroskincare からの回答

2024年5月27日

Thank you so much for your kind words and for taking the time to share your experience with Kokoro Skincare! We're thrilled to hear that you are happy with our products and customer service.

We understand how frustrating delivery issues can be, and we're glad our team could resolve the inconvenience quickly for you. Our goal is always to provide unique items, exceptional service, and a seamless shopping experience. Your satisfaction means the world to us!

We look forward to serving you again soon. If you have any further questions or need assistance, please don’t hesitate to reach out.

Warm regards,
Team Kokoro Skincare

Kokoroskincare からの回答

2024年3月4日

Thank you so much for your fantastic review! We're thrilled to hear that you're satisfied with our fast deliveries and that you find the products amazing.

We truly appreciate your support and hope to have the opportunity to serve you again in the future. If there's anything we can assist you with, please don't hesitate to let us know. Once again, thank you very much for your positive feedback!

Warm regards,
Team Kokoro Skincare

Kokoroskincare からの回答

2024年3月4日

Hi Marta,

Thank you so much for your kind words and for sharing your experience with us! We're thrilled to hear that you found our service fast and our communication prompt. At Kokoro, customer satisfaction is our top priority, and we're delighted that we were able to swiftly resolve the issue with your lost package.

We truly appreciate your feedback and support. Rest assured, we'll continue to strive for excellence in delivering authentic Japanese products and providing exceptional customer service. Your suggestion regarding skincare samples is duly noted, and we're definitely working on it for the future.

Thank you once again for choosing Kokoro. We look forward to serving you again in the future! If you ever need anything, please don't hesitate to reach out to us.

Warm regards,
Team Kokoro Skincare