Kompsos レビュー 1,198

Beware: I normally wear 21cm bracelets.

The 19cm sailing cable was too large for my wrist. Had to exchange it for the 18cm. Still can fit two fingers in the gap between bracelet and wrist.

High quality. Love it

Great Item, Fast Delivery. Also a decent price in the sale. If you see something you like, grab it. A highly recommended company imo
Also returned 2 items on Friday and was refunded on the next working day, the Monday. That’s the kind of service I appreciate

Exceptional product, exceptional service.

I purchased a bracelet from Kompsos as a birthday gift. Not only was the purchasing simple, but the delivery was quick and the bracelet is beautiful and was perfect 🤩 would definitely recommend and use again in the future.

Very good quality better than expected shipping a little slow!

Fast shipping, great quality and design.

I bought a Silver Bracelet with blue beads code SS-11B and on the whole am pleased with the product. However it has uncoupled twice in the month or so that I have owned it. Fortunately the bracelet has fallen off my wrist indoors on both occasions and has not been lost. I contacted the company and made them aware of this hoping that they would review the bracelet to see if it was faulty in any way. I respectively pointed out that if the bracelet was doing this the clasp was either faulty in design or manufacturing tolerances. I was told that the bracelet was designed to be worn tight. I had swopped a tight size one for the next size larger as I found the smaller one uncomfortable. They did incidentally not charge postage on the exchange which was good of them. When I pointed out that there is no indication that it should be worn tight or a warning that if not done so it may uncouple and potentially be lost I was told that they did not accept any responsibility outside the 14 day returns policy.
I find myself unable to wear the bracelet until I get a jeweller to make safe the clasp arrangement.
I have found the response from the company rather disappointing and will be very careful before I make any further purchases which is not good as I think their products are stylish and reasonably priced.

Update to this review - Since posting the above review I have been contacted by the Company co-founder who has offered to provide a refund, exchange the bracelet for an alternative model or pay for an adaptation the the clasp. I am in the process of investigating if a jeweller can alter the clasp for me and will at that point decide which solution to adopt. My initial Star Score was 2 but on the basis that the company are trying to resolve the issue now, I have raised the rating to 3 Stars.

I have to say there was a lot of trouble with the shipment of my product.. but Kompsos was very timely and helpful and resolved the issue for me, re-shipping the product for free. It looks great and I will definitely shop more with Kompsos!

Bon rapport qualité prix

Have used this company many times always good quality and fast delivery, highly recommended.

Fast shipping, cool item. Came as described. Looking forward to matching it with complimentary pieces soon.

Quality products! I’ve sailed around the world and swam in every ocean and these bracelets have weathered all the waves, sun, storms and life at sea for the last three years so far. Highly recommend this company.

Excellent service and quality!

Excellente expérience depuis la France, à tous points de vue.
Une bague me faisait envie depuis plusieurs années.
J’ai fini par céder – pour mon plus grand bonheur. Les finitions sont sublimes, la qualité du produit est remarquable.

À la réception, j’ai constaté que j’avais mal évalué la taille du bijou. J’ai contacté le service client sans aucune difficulté et obtenu une réponse très rapide, m’apportant toutes les informations nécessaires pour effectuer un retour.
Une nouvelle bague m’a été renvoyée dans des délais très courts.

Alors, pour les Français·e·s qui souhaitent se laisser tenter, n’hésitez plus !

****

Excellent experience from France, in every respect.
I had been dreaming of this ring for several years.
I finally gave in – to my greatest delight. The craftsmanship is exquisite, and the quality of the product is outstanding.

When I received it, I realized I had misjudged the size of the piece. I contacted customer service with no difficulty and received a very quick response, providing all the necessary information to arrange a return.
A new ring was sent back to me within a very short timeframe.

So, for anyone in France tempted to give it a try – don’t hesitate!

A wide range of bracelets with no real equivalent. A few small quality problems all solved quickly in a simple and friendly manner. Will buy again to add to my collection.

Very kind service, helped me with my problems understood my situation and gave answers quickly