Been looking for a decent robe for a long time but just couldn't find one that had a good amount of thick heavy material and long sleeves. Finally I did with Kotch. Ultra soft, amazing robe. 100% per... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Such a lovely quality garment, luxurious and generous. I'd been searching for a lovely house gown, and was elated when this one arrived... beautifully packaged. This is amazing quality at a very rea... もっと見る
Fabulous dressing gown, beautifully made, with quality fabric. Fantastic service from this company, with a real personal touch. Really hope they expand their range, as I feel their products are fa... もっと見る
Delivery took a long time - didn't check website but when I did, I realised it was delivered from China. The robe looks and feels great. BUT: The smell I can't get over the chemical smell... もっと見る
企業が回答しました
企業情報
当該企業による記述
We make luxury sustainable bathrobes.
連絡先
124 City Road, EC1V 2NX, London, 英国
- info@kotchlondon.com
- kotchlondon.com
4.5
優良
23件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
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Helpful customer service
Helpful customer service, great product . Worn every morning, comfy stylish
2024年12月5日
The most comfortable and lovely feeling…
The most comfortable and lovely feeling dressing gown I've ever had. The hood is a bonus. Worth every penny.
2024年11月2日
Lovely quality thick and cozy just what…
Lovely quality thick and cozy just what I wanted for the winter months love the fact that I will never lose the belt and I like the package in that it came in very simple just perfect
2024年9月29日
Love this!!.
Love this!!.. best robe I’ve ever had..Fits perfectly,
It is a good thickness, quality weight ( not too heavy).. very cosy, good length (not too long, or short. Very classy+ expensive looking.. and an amazing price!..I have looked for some time, for this excellent robe,…finally found it.
2024年9月29日
Perfect for today
Perfect for today. Great ethos regarding materials used and packaging in respect of recyclability.
Quality is second to none and the ordering process is top notch. If only every online purchase could be this good!!!
2024年1月1日
Easy shopping and swift delivery with…
Easy shopping and swift delivery with tracking .
Item looks and feels lovely a present for my wife for Christmas
2023年12月2日
Fabulous dressing gown
Fabulous dressing gown, beautifully made, with quality fabric.
Fantastic service from this company, with a real personal touch.
Really hope they expand their range, as I feel their products are far superior to those on the high street.
Highly recommend.
2023年11月26日
Toxic plastic smell
Delivery took a long time - didn't check website but when I did, I realised it was delivered from China.
The robe looks and feels great.
BUT: The smell
I can't get over the chemical smell. When I first unpacked it, I actually put it out on my balcony because I didn't want it to stink up my flat. The next day I washed it but it still smells a little funny.
I was a bit naive about recycled plastic and did a bit more research and I can only assume it has been treated with harsh chemicals.
I'll wash it again because I can still smell the burnt plastic smell a little.
No idea if wearing this is toxic or not. But by the smell of it, it probably is.
2023年10月30日
自発的なレビュー
Kotch London からの回答
Hi Cornelia,
Thank you for your order - we are very pleased to hear that you like the look and feel of the robe.
We try to be as open as possible with our supply chain - you will see that we explain where are robes are made in the FAQ section of our website: https://www.kotchlondon.com/pages/faqs
Recycled Polyester is processed by nature; the plastic bottles must be processed before the fibres can be spun into a comfortable fabric. Despite this element of processing, the production of recycled polyester requires far fewer resources than that of new fibres and generates fewer CO2 emissions.
We believe that all clothing producers should prioritise using sustainable materials - although it is not a perfect solution to the global waste issue, it is certainly a step in the right direction.
Regarding the scent, this is the first time we have received this feedback - thank you for bringing this to our attention. We would advise washing the robe once more.
Let us know if there is anything else we can do to help you via info@kotchlondon.com.
All the best,
Joey @ KOTCH
Kotch London からの回答
Hi Sab,
We are very sorry to hear that you never received your robe.
As explained in our previous communications over live chat, we have a receipt verifying that your robe was signed for upon delivery - however unfortunately we cannot control who opens the door when it is delivered to you.
Let us know if there is anything else we can do to help you via info@kotchlondon.com.
All the best,
Joey @ KOTCH
Amazing quality gown.
Such a lovely quality garment, luxurious and generous. I'd been searching for a lovely house gown, and was elated when this one arrived... beautifully packaged.
This is amazing quality at a very reasonable price.
Great company...wish them success.
2023年5月21日
Excellent service and quality robe
2023年5月19日
Sustainable, amazing quality, great sizing.
The quality of the gowns is truly impressive. After numerous washes, they’re still as soft as when I first bought them. I was also delighted by the packaging and customer service!
2023年4月18日
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