K Stars レビュー 

365
•
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Myself and my daughter queued up to go to KStars. The queue was fast moving, and the staff were excellent at keeping everyone updated. Shopping in K Stars was a fantastic experience ( especial... もっと見る

5つ星のうち5の評価

I found KSTARS through their social media and decided to give them a go as I’m always buying CDS! They really did not disappoint. Fast delivery, excellent customer service and lovely staff, well packa... もっと見る

企業が回答しました

5つ星のうち5の評価

K-stars is my go to kpop shop / shipper in the UK. Their prices are super competitive for the reliability and security they offer. The staff are super nice too - always friendly and super helpful wh... もっと見る

5つ星のうち5の評価

I found kstars last year & I think they're one of the best kpop stores around.. I've ordered so many times, they're so kind & if I have any problems with anything they're always so sweet & help as bes... もっと見る

企業情報

  1. ショッピング モール
  2. ・
  3. CD ショップ

当該企業による記述

We are a leading UK supplier of Kpop albums and merch! Importing Korean and Japanese goods for international fans to purchase


連絡先

4.8

優良

TrustScore 5段階評価の5

365件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(365)

過去12か月のレビュー数: 14件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Really good range of merchandise.

Really good range of merchandise.
I have bought in store before and always enjoy shopping in K Stars. This was my first on line purchase. After I placed my order it arrived in good time and in perfect condition.

2023年8月24日
K Stars ロゴ

K Stars からの回答

Thank you for your kind review! We hope to see you again soon in store!

5つ星のうち5の評価

KSTARS IS THE BESTTT

My experience was amazing!! KStars is definitely one of the BEST kpop stores in the UK and they always have the things I’m looking for. The staff are so sweet and always helping!!

2023年8月24日
K Stars ロゴ

K Stars からの回答

Thank you so much, we're so glad you like our shop! I hope we'll see you again soon!

5つ星のうち1の評価

Poor customer service

Used to be a great shop with a large variety of groups. These days they only focus on 2 groups charging ridiculous prices and have set days with limited merch for these 2 groups.
Would be nice if they stocked merch of other groups and celebrated other groups as much as they do ateez and stray kids.

Staff are also horrible, unapproachable and make customers feel like a chore and guiltily for having questions. Found a better place to get my albums as I’m fed up of seeing the same 2 groups over and and over again

2023年7月14日
自発的なレビュー
K Stars ロゴ

K Stars からの回答

Hi There!

We are extremely sorry for any disappointment you had upon visiting our store. We discuss a lot of potential events among our team for different groups, however as the fanbases for those specific groups are larger, we tend to get more requests/merchandise for these groups! If there are any groups you would like to see us have events for in store, please let us know as we always like to hear what our customers want to see from us!

As for any of our staff seeming unapproachable, please can you reach out to us via email/through our social media with any experiences you have had, as we take customer service in store very seriously and never want any of our customers to feel this way! We pride ourselves on always being approachable, and love talking with our customers and are happy to answer any questions they may have. If you have had a bad experience in store we deeply apologise, and would appreciate it if you could give us any more details on this so we can rectify the situation with our employees if necessary.

Thank You,
-KStars Team (Cat)

5つ星のうち5の評価

i ordered a NewJeans album (Haerin…

i ordered a NewJeans album (Haerin bluebook) and it came very quickly about 2/3 days nothing was damaged and all packaged very nicely

2023年7月12日
自発的なレビュー
K Stars ロゴ

K Stars からの回答

Hi There!

Glad to hear you had a good experience shopping with us! We appreciate you leaving this review and hope any future orders you place with us also only bring positive experiences!

-KStars Team (Cat)

5つ星のうち5の評価

My go to kpop store!!

Always has perfect packaging and delivery!! Great stock and prices, always recommended :)

2023年6月23日
K Stars ロゴ

K Stars からの回答

Hi There!

Thank you so much for leaving this review, we always want our customers to be satisfied with our services! We hope to continue providing good experiences when you shop with us.

-KStars Team (Cat)

5つ星のうち5の評価

Kstars is the best kpop store in the uk…

Kstars is the best kpop store in the uk hi I buyed from kstars since September 2020 and the old kstars used to be in alflecks and the first item I bought from kstars was a tata plush which I still have at home

2023年6月20日
自発的なレビュー
K Stars ロゴ

K Stars からの回答

Hi There!

Glad to hear you had a good experiences when shopping with us! Thank you for being a long-time customer with us - we hope we continue to give you good experiences in store!

-KStars Team (Cat)

5つ星のうち1の評価

Received pc with defect. Got no refund or new pc

I bought over ten photocards from them but one was clearly damaged :'( And I waited a long time for the pcs to arrive, I was so excited. I have unboxing video proof of it arriving with defect. They blamed the customs for opening the letter but the customs did not take the pcs out of the toploaders and sleeves! Got no refund or new pc. I'm very sad cuz this pc is no longer in print and I'll have to buy a new one..

2023年5月10日
自発的なレビュー
5つ星のうち5の評価

i absolutely adore kstars

i absolutely adore kstars, i live in a town where kpop isn’t known and during my first visit to manchester, i visited kstars, the staff were so lovely and welcoming and made me feel so accepted. kstars is now my go-to place to purchase all my kpop albums and merch from. i love being able to support them. i’m visiting manchester again in june and can’t wait to go to kstars again. thank you for making me feel loved and accepted with my love for kpop. i couldn’t recommend a better company. keep doing what you’re doing 🫶🏻

2023年5月23日
5つ星のうち5の評価

Great as always!

A great company to buy from! Quick postage, lots of products, good prices. One of my favourite K-Pop sources!

Packages are always well wrapped and secure.

2023年5月23日
5つ星のうち5の評価

Wonderful shop

Wonderful shop, extremely kind owner, really cheap prices better than any other mainstream K-pop shop, fast and efficient, my go to shop for K-pop albums

2023年4月23日

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