The record company managed to fulfill all what the other record companies had failed to provide in what I was seeking to find out about Japanese songs of the 1930s even though I'm English.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordered two copies of a record with separate transactions. I only received one copy. When contacted with copies of then being separate I was advised that they thought it was my error and would have r... もっと見る
企業が回答しました
DO NOT PURCHASE FROM THIS WEBSITE...Downloads are broken, unable to download purchased CD. Fix your GD website.
企業が回答しました
Excellent customer service. I had a problem with my order and received immediate, helpful responses. A replacement product arrived in Australia promptly. It's rare to see customer service like this th... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
Kudos Records was founded in 1992 to provide efficient and effective distribution services to independent record labels. We bridge the gap between the traditional label and distributor by providing physical and digital distribution, manufacturing and m...
連絡先
Fortess Road 77, NW5 1AG, London, 英国
- 020 7482 4555
- mail@kudosrecords.co.uk
- kudosrecords.co.uk
4.3
優良
113件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
good communication arrived as informed
2023年8月17日
Quick delivery to Germany
2023年8月14日
Very Easy To Order
It only took a few minutes. And few seconds to download. The quality sounds fantastic
2023年8月12日
自発的なレビュー
Great package and well received
2023年7月27日
Record arrived the day prior to the…
Record arrived the day prior to the release date, efficient and good value service.
2023年7月27日
Great selection of cool vinyl and quick…
Great selection of cool vinyl and quick dispatch too.
Website is not the best and difficult to navigate I find.
2023年5月30日
Fast service!
2023年4月23日
Good quality products.
Good quality products and fair prices backed-up with a good packaging and delivery service. Would definitely buy from here again.
2023年5月1日
Kudos Records からの回答
Thank you for the great review!
All good,brilliant service
2023年3月21日
All arrived on time and safely packaged.
2023年2月25日
Excellent quality product well packaged…
Excellent quality product well packaged and wouldn't hesitate to use again.
2023年1月28日
Kudos Records からの回答
Thanks!
Ordered two copies of a record with…
Ordered two copies of a record with separate transactions. I only received one copy. When contacted with copies of then being separate I was advised that they thought it was my error and would have refunded a payment.
My PayPal shows no refunds at all so I have reached stalemate. Two payments, one record and having to now dispute through Quickly sorted now and all good, Very quick to answer me and resolve
2023年1月26日
Kudos Records からの回答
Hi Debbie. I'm sorry, it appears there was a misunderstanding when you first contacted us regarding your missing second order. We were only able to locate one of your orders on our system and so we wrongly assumed it had already been cancelled as an accidental duplicate. With the help of the payment IDs you provided, we have identified the second payment and this has been refunded to you. Thanks.
Always fast service and communication
2023年1月19日
Bottom of the Barrel
Worst experience in all my 12 or so years of buying records online from the UK. Kudos we’re unresponsive, unprofessional petty and spiteful.
Facts are I placed an order for the first time with them ever on August 14. Website advertises same day shipping so I waited 3 days to receive a dispatch email. It never came so I thought I would message and try and get an update. I messaged 3 times before I got a reply 10 days after placing the order on 24 August. Instead of giving me an update they wanted to confirm my shipping details. Ok I thought... I sent it to them the same day. Still no response. I message again asking for an update and I received nothing. A week after their message 17 days after I placed my order I messaged them again, in total 8 times over this period and they finally get back to me(in 8 minutes mind you which proves they probably just deliberately ignored all my previous messages) Again they did not provide an update, instead denying they received my reply about my shipping details.
I replied telling them that this was not true and first thing next day they cancel my order claiming they couldn’t contact me even though they had to contact me to tell me they are canceling my order.
Seems they were a little sensitive.
To me it’s clear they got all my messages as the swiftness of their response and the childish manner they dealt with me in the end proves they reacted spitefully.
It’s the sellers responsibility to update any potential delays in shipping although they had all items showing they were in stock and their shouldn’t have been any delays with suppliers or distribution as THEY ARE the distro.
So after all of that I have no clue as to what happened because they didn’t give me one bit of info.
No shipping No updates just Unprofessional time wasters.
2022年9月8日
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