The overall experience was very positive and the process was straightforward and easy to follow. I wanted to have a bag authenticated, and I was guided throughout on exactly which photographs to pro... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Called customer services prior to purchase and when I was waiting for my order to arrive. It was shipped from their warehouse in France so took over a week to arrive but the Chloe bag I ordered ar... もっと見る
In June 2026, I purchased an item from KYM's website and paid the advertised price in full. The next day, I received an email stating that the price displayed on their website was incorrect d... もっと見る
Really quick to respond to the initial fee quote and to the final fee quote when the parcel was received by them. Also the highest fee quote I received from any of the designer resale sites & was much... もっと見る
企業が回答しました
企業情報
当該企業による記述
KYM is a premier destination for high-quality fashion, accessories, and lifestyle pieces, offering a meticulously curated selection of rare vintage finds and timeless classics. Every item is chosen for its authenticity and excellence, ensuring that customers receive only the best. More than just a resale platform, KYM is committed to creating value through meaningful connections, trust, and innovation. Whether you’re looking to buy or sell, our seamless process guarantees a smooth and rewarding experience. By blending technology, craftsmanship, and exceptional service, we go beyond traditional retail—crafting unique shopping journeys that inspire confidence and redefine excellence.
連絡先
Suite B, Ground Floor, 85-87 Cornwall Street, B3 3BY, Birmingham, 英国
- 07725 588888
- info@kym.com
- kym.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bag On The Money
The overall experience was very positive and the process was straightforward and easy to follow. I wanted to have a bag authenticated, and I was guided throughout on exactly which photographs to provide. If an image wasn't clear enough, I was asked to resend it, which reassured me that the assessment was being carried out thoroughly.
Ultimately, there is always an element of trust involved in the final result, but I felt confident in the process and appreciated the attention to detail. Overall, I had a very positive experience and would definitely use the service again.
Paid in full, then asked to pay 4x more.
In June 2026, I purchased an item from KYM's website and paid the advertised price in full.
The next day, I received an email stating that the price displayed on their website was incorrect due to a "system error" and that I would need to pay around four times the original purchase price if I still wanted the item.
After several emails, the only resolution offered was £10 off the revised price, which I did not consider reasonable given the scale of the increase. I also had to follow up for a response after my final email went unanswered.
I have kept this review as a factual account of my experience to help other customers make an informed decision. I hope others do not have the same experience, but based on what happened to me, I would advise caution. Be aware that an item purchased and paid for at one price may later be subject to a substantial price increase before the order is fulfilled.
I would never choose to shop at this place in future based on not just what happened but how they chose to handle it.
Lovely Chloe bag in excellent condition purchased
Called customer services prior to purchase and when I was waiting for my order to arrive.
It was shipped from their warehouse in France so took over a week to arrive but the Chloe bag I ordered arrived perfectly packed and in excellent condition as described
Kym’s customer service team a delight - responsive, polite, informed.
Would happily order from this website again.
I am pleased to recommend Kym as an online retailer.
10/10 Experience
This was the most incredible experience! Hannah was an absolute superstar - arranged express international shipping. You have a customer for life. Thank you KYM
Good customer service care
Lengthy process to get the bag. Good customer service care. Fast honest responses. Would use again

KYM からの回答
Recommend
Amazing communication, from start to finish! Whole process was quick & easy. Very recommended!

KYM からの回答
Amazing experience
Amazing experience, amazing customer service highly recommened this website!

KYM からの回答
Always a speedy and easy process…
Always a speedy and easy process selling through KYM I can’t fault them!

KYM からの回答
Speedy and easy
Always a speedy and easy process selling through KYM I can’t fault them!

KYM からの回答

KYM からの回答
KYM. Great experience
KYM! Thank you so much for the fantastic offer and communication throughout the sale of my Louis vuitton damier bag! Best service ever!

KYM からの回答
The whole process is very smooth
The whole process is very smooth. I have sold 7 Chanel bags and one of them get reduced due to its Condition. Anyway i am very satisfied.

KYM からの回答
I recently sold my bag to KYM and had a…
I recently sold my bag to KYM and had a fantastic experience. They were incredibly thorough throughout the entire process—asking all the right questions, requesting clear details and photos, and making sure everything was fully understood on both sides. Their communication was prompt, professional, and made the transaction feel seamless. I really appreciated how organized and detail-oriented they were. I would highly recommend KYM to anyone looking for a smooth, trustworthy selling experience.

KYM からの回答
Really great experience
Really great experience, they answered all my questions quickly and efficiently. Would recommend.

KYM からの回答
Process was very easy
Process was very easy. Communication excellent and prompt. Would not hesitate using this company again

KYM からの回答
They are so professional.
They are so professional, very swift service and they don’t low ball you on their offer it’s very fair and reasonable. I will always go to KYM in the future to resell my bags

KYM からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







