Sent an Easter basket to our family in LA, I was slightly concerned having read some of the reviews here, but am glad to say it arrived on time the next day as scheduled and the contents were all exac... もっと見る
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Don’t buy from this company - it’s a scam. As some of the other reviews mention (which I wish I had seen), none of the products listed on the website were provided in the gift basket. Instead, they de... もっと見る
企業が回答しました
The quality of items is the first thing that I noticed. Everything is carefully selected for these baskets and it shows. The basket I ordered actually arrived earlier than the date indicated and I was... もっと見る
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I was able to customize my gift basket. They offer a diversified assortment of products including fresh fruit. The basket arrived on time and loved that they sent me a photo of it. My son was very im... もっと見る
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企業情報
当該企業による記述
Los Angeles Baskets is an e-commerce gift basket company offering carefully designed baskets are put together by expert designers and curators, with seemingly endless gifting options to help you find your perfect basket. Our mission is simple: supply the community with exceptional gift baskets for every holiday and special occasion, year-round! The perfect gift basket is always just a few clicks away!
連絡先
3.6
まあまあ
53件のレビュー
ネガティブなレビューの 66％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Easter Basket 2026
Sent an Easter basket to our family in LA, I was slightly concerned having read some of the reviews here, but am glad to say it arrived on time the next day as scheduled and the contents were all exactly as shown in the photos. Many thanks - we will use you again!
2026年4月4日
自発的なレビュー
labaskets.com からの回答
Thank you so much for taking the time to share your experience! We are thrilled to hear that your Easter basket arrived right on schedule and that the contents lived up to the photos on our site.
We know that sending a gift from afar requires a lot of trust, and we truly appreciate you giving us the opportunity to deliver for your family in LA. Your kind words mean the world to our team, and we look forward to helping you with your next gift!
Ease of ordering and great deliver time.
2026年4月3日
自発的なレビュー
labaskets.com からの回答
Thank you for your kind review! We're so glad to hear that you found the ordering process easy and that your delivery arrived right on time.
We truly appreciate your support and look forward to serving you again in the future!
Don’t buy from this company
Don’t buy from this company - it’s a scam. As some of the other reviews mention (which I wish I had seen), none of the products listed on the website were provided in the gift basket. Instead, they delivered very poor quality, cheap “alternatives”. It looks like then rely on widely drafted substitution clauses which say that goods may need to be substituted for those of equal quality if some stock is unavailable due to demand. I’m very disappointed.
2026年4月4日
自発的なレビュー
labaskets.com からの回答
Thank you for your feedback. We’re truly sorry to hear that your experience did not meet your expectations.
We’d like to clarify that, as stated on our website, we do have a substitution policy in place. This allows certain items in our gift baskets to be replaced with products of equal or greater value if specific items are unavailable at the time of fulfillment. This helps ensure that orders can still be delivered in a timely manner, especially during periods of high demand.
That said, we understand your concern regarding the perceived quality of the substituted items, and we sincerely regret any disappointment this may have caused. Your feedback is important to us, and we take concerns like this seriously as we continuously work to improve our products and services.
Great experience!
I was able to customize my gift basket.
They offer a diversified assortment of products including fresh fruit. The basket arrived on time and loved that they sent me a photo of it. My son was very impressed with his gift and the quality of the products.
2026年3月24日
自発的なレビュー
labaskets.com からの回答
Thank you so much for the 5-star review! We are thrilled to hear that your son was impressed with his gift and the quality of the fresh fruit and products.
Our team loves offering a diversified assortment so you can truly customize each basket, and we’re so glad you enjoyed receiving a photo of the finished gift! We believe that extra peace of mind is important, especially when sending something special to family.
We look forward to helping you with your next custom gift!
Gift Basket had Welch fruit snacks!!!
This is a fraudulent company, selling fraudulent products. They advertise as having certain products in the gift basket, but when the gift basket arrives, it has none of those products. It has products that you can get at a pharmacy.
2026年3月20日
自発的なレビュー
labaskets.com からの回答
Thank you for sharing your feedback. Please accept our sincerest apologies for the frustration caused by your recent order. We are deeply concerned by your comments, as we strive to provide a premium, curated gifting experience.
While our policy does allow for substitutions of equal or greater value to ensure timely delivery, these should always maintain the high aesthetic and quality of the original design. It is clear from your experience that we failed to meet those standards in this instance. We take your feedback seriously and are reviewing this specific order with our fulfillment team to ensure our selections remain at the premium level our customers expect.
We are committed to doing better and regaining your trust. Thank you for holding us to a higher standard.
Attention to Detail
The quality of items is the first thing that I noticed. Everything is carefully selected for these baskets and it shows. The basket I ordered actually arrived earlier than the date indicated and I was really happy about that. Smooth and easy process and very professional.
2026年3月13日
自発的なレビュー
labaskets.com からの回答
Thank you so much for the 5-star review! We’re thrilled that the quality of our items stood out to you—we take a lot of pride in carefully selecting every piece that goes into our baskets.
It’s also great to hear that your order arrived early and that the process was smooth and professional from start to finish. We look forward to helping you with your next gift!
Everything arrived in good order and on…
Everything arrived in good order and on time.
2026年2月10日
自発的なレビュー
labaskets.com からの回答
Thank you so much for the 5-star review! We are pleased to hear that your order arrived on time and in perfect condition. Providing a reliable and seamless experience is our top priority, and we appreciate you choosing us for your gifting needs. We look forward to serving you again!
Absolutely disgusting company who took…
Absolutely disgusting company who took over $130 dollars for a baby boy basket and a bottle of sparkling wine.
Not one of the items are as seen on their website, all cheap and nasty. I ordered a baby blanket in Blue cable knit and it’s a cheap cream fabric, blue wash clothes for baby look like muslin in the photos but came as small face towels, a teething toy which was a little giraffe with a natural teething ring, got a cheap 1 dollar plastic teether. A teething giraffe blanket, got another cheap Sesame Street teether? Just awful!
No sparkling wine delivered that I paid for but they put a big stupid lolly pop in for some reason.
Do not buy from this company. It’s the worst ever.
2026年3月3日
自発的なレビュー
labaskets.com からの回答
We appreciate your feedback regarding your recent order. We would like to clarify a few points regarding our ordering and fulfillment process.
Regarding the sparkling wine, we would like to reiterate that because a specific bottle was not selected during the checkout process, you were not charged for any wine. Your total reflected only the gift basket and shipping. The lollipop included was a complimentary addition to the gift.
Additionally, our substitution policy, which is agreed to at the time of purchase, allows us to replace out-of-stock items with products of equal or greater value to ensure your gift is delivered promptly. While we understand the aesthetic of the substituted items differed from your preference, these changes were made in accordance with that policy to avoid a delivery delay for the new arrival.
Thank you for your understanding.
LA Giftings
I always worry, sending packages abroad, but this took the stress out of gifting in LA. Thank you for a great service. It all arrived safe and sound. 👍
2026年3月4日
自発的なレビュー
labaskets.com からの回答
Thank you for the 5-star review, F Dunbar! We know that sending packages abroad can be a source of worry, so we are thrilled that we could take the stress out of your gifting experience in LA. It’s great to hear that everything arrived safe and sound. We look forward to helping you again soon!
Loved it...
I love the selection of gifts for all occasions on the website. I found just what I was looking for my daughter's birthday and added a bottle of pinot grigio for good measure. Delivery was exactly on time, and the photo that my daughter sent me of her gift basket was exactly what I had hoped for. Keep up the good work!
2026年2月19日
自発的なレビュー
labaskets.com からの回答
Hi Gordon, thank you for your kind words! We are so glad you found the perfect birthday gift for your daughter and that the pinot grigio was a hit. It’s great to hear that the delivery was on time and the basket matched your expectations perfectly. We appreciate your support!
labaskets.com からの回答
Hi Aileen! We’re thrilled to hear you had such a smooth experience. 'Easy and quick' is exactly what we aim for. Thanks for the 5 stars!
Paid $180 usd for this basket as a…
Paid $180 usd for this basket as a Christmas present for my sister. aside from getting it 2 days earlier than the delivery date chosen, it arrived damaged. the mud from the dead succulent were all over the package. they ask for photos of each item, only for me to realized that they have send a $2 deodorant you can find from a dollar store to substitute a $20 perfume roll. they wouldn't offer any resolution but insisted the substitute terms on checkout. i even offered to just send back everything for a refund because the items are definitely not worth what I paid for it but got nothing back. they keep sending the same script template. don't recommend at all. it's a scam!
2025年12月24日
自発的なレビュー
labaskets.com からの回答
Hi Monette, we sincerely apologize that your experience did not meet expectations. To ensure gifts arrive in time for the holidays and to avoid seasonal carrier delays, we do occasionally ship orders to arrive slightly ahead of schedule.
Regarding the damage, our policy is to provide compensation for items affected during transit if reported within 24 hours with accompanying photos. While we stand by our substitution terms at checkout and the curated value of our gift sets, we regret that you were unhappy with the selection. We appreciate your feedback as we work to improve our seasonal services.
The fact that I can include adult…
The fact that I can include adult beverages in a basket was key to my order. The adults need some fun!
2025年12月23日
自発的なレビュー
labaskets.com からの回答
Thank you for the wonderful feedback, Erika! We’re glad that being able to include adult beverages was a key highlight for you. We take pride in offering a variety of options to suit every occasion, and we're so happy your order hit the mark. See you again soon!
My experience was lovely
My experience was lovely. The whole thing was efficient, communicative and my friend was happy with the basket. Thank you for making her day!
2025年12月10日
自発的なレビュー
labaskets.com からの回答
Thank you so much for the wonderful 5-star review! We’re delighted to hear that your experience was efficient and well-communicated, and that the basket brought happiness to your friend. It truly means a lot to know we could help make her day special. Thank you for choosing LA Baskets!
Good Choice
Ordering a gift basket was extremely easy! It was delivered on time and my project manager was impressed by the selection of craft beers they included.
2025年10月17日
自発的なレビュー
labaskets.com からの回答
We’re so happy your project manager loved the basket! Thanks for trusting us with your gift — we appreciate your support!
Highly Recommend
Very easy process, tons of options, reasonably priced, and perfectly delivered on the required date.
2025年10月1日
自発的なレビュー
labaskets.com からの回答
Thank you so much for the wonderful five-star review, Peter! We're thrilled to hear that you found the ordering process easy, were happy with our options and pricing, and that your gift was delivered perfectly on the required date. We truly appreciate your feedback!
labaskets.com からの回答
We’re so glad to hear the delivery was smooth and that you enjoyed the quality of the fruits. Your feedback means a lot, and we’re delighted we could provide a positive experience. Thank you so much!
Excellent service
Excellent service: the packaging of the gift, the respect of the delivery time, the follow up and kind assistance of the team when needed :)
2025年9月12日
自発的なレビュー
labaskets.com からの回答
Thank you so much for your wonderful review, Lady M! We're so happy to hear that you had such a great experience with our service. It means a lot to our team that you were pleased with everything from the gift's packaging and on-time delivery to the kind assistance you received. We truly appreciate your feedback!
Your full-cycle servicing made the…
Your full-cycle servicing made the recipient's natal day extra-special, keep up your team's good servicing :)
2025年8月30日
自発的なレビュー
labaskets.com からの回答
Thank you so much, Grace!
We're thrilled to hear that our full-cycle service helped make the recipient's birthday extra special. Your kind words mean a lot to our team, and we'll definitely keep striving to provide great service!
labaskets.com からの回答
That's wonderful to hear! We are so happy that the basket was delivered perfectly and that your friends were elated. Knowing they loved the beautiful design and the quality of the treats truly means the world to us. Thank you so much for your kind words!
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