It was very easy from start to finish, from picking my photo package to having my photographs taken on my graduation day and eventhough I delayed ordering my photographs the staff helped me through e... もっと見る
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Friendly service and prompt delivery. My pictures were reprinted from your archives. I’m absolutely delighted to get replacements for lost photos
I am dealing with Lafayette many years now for all school photos and they and their website have been great. I had lost two photos on a failed USB stick and within an hour, Emma had found and sent me... もっと見る
The team at Lafayette produce the most beautiful photographs of our kids from their school. There was an issue that I had which was also resolved so quickly and with such kindness on Emma's part. Havi... もっと見る
企業が回答しました
企業情報
Lafayette Photography について
当該企業による記述
Lafayette Photography has been trading since 1880 and is the oldest photography company in in the world still trading today.
We are Ireland and Northern Ireland’s leading academic and commercial photographers, and now growing steadily in Great Britain. Our photographers are experienced in all types of photography from commercial, headshots, large events, graduation and school photography. With our large team of photographers covering a broad range of specialisms, supported by our skilled editing and administrative team, we are well positioned to offer the right photographer, for your particular assignment.
連絡先
Unit 44 Fashion City, Ballymount, D24 YDA5, Dublin 24, アイルランド
- +353 (0)14295740
- info@lafayette.ie
- lafayettephotography.com
4.6
優良
603件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 87％に回答しています
通常48時間以内に回答
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Lafayette Photography からの回答
Hi Roisin,
Thank you for the 5 star feedback! I am happy to know our service was prompt and professional.
Kind regards,
Lafayette Photography
Friend helpful professional
Very friendly , helpful and professional, took a wide choice of photos , we had the selection on the same day , picked the ones we wanted and they were delivered very quickly ,
2024年12月25日
Lafayette Photography からの回答
Hi Antionette,
Many thanks for taking the time to share your feedback. I am glad to know your experience on the day and up to receiving the order was to your satisfaction!
Kind regards,
Lafayette Photography
Best day of my life
The photos were beautifully captured! Would definitely pick Lafayette again in the future!
2024年11月25日
Lafayette Photography からの回答
Hi Ashvirni,
Thank you for the vote of confidence! We are delighted to have helped capture these special memories for you.
Kind regards,
Lafayette Photography
Lafayette Photography からの回答
Hi Abbi,
Thank you for the 5 star rating! It is most appreciated.
Kind regards,
Lafayette Photography
The photographer was very welcoming and professional
The photographer was very welcoming and professional and knew his business. This was very welcome on what was a bit of a tension-backed day! I dropped you a star as I ordered a photo frame, which was not cheap, and it came empty. You could have mounted one of the photos in it!
2024年12月22日
Lafayette Photography からの回答
Hi Kevin,
Thank you for taking the time to leave this review.
I am glad to know our photographer on the day was able to put you at ease.
We apologise that your picture was not framed, when a customer orders multiple prints we allow the customer to choose which image they would like to frame. I will raise your comments with management to see how we could improve this service.
Kind regards,
Lafayette Photography
Second time with Lafayette
Second time with Lafayette. The first was for my master's graduation and even though they were the official photographer and arranged by the university, I was so delighted with the photos that I promised myself that I'd go with them if I obtained a PhD. Fast forward a few years and imagine my delight to find that they were the official photographer at my PhD graduation.
Absolutely delighted with the service and professionalism. Special mention to photographer Nigel Gault who did my photos on the day.
2024年11月2日
Lafayette Photography からの回答
Hi Selma,
Thank you very much for the wonderful feedback. We are delighted to have helped capture these special moments for you on both occasions.
Kind regards,
Lafayette Photography
Lafayette Photography からの回答
Hi Ali G,
I am thrilled to hear your photographer on the day was accommodating to you.
Thank you for the wonderful feedback.
Kind regards,
Lafayette Photography
Highly professional service and quality…
Highly professional service and quality product.
2024年11月28日
Lafayette Photography からの回答
Hi Georgina,
Thank you for your feedback!
It is much appreciated.
Kind regards,
Lafayette Photography
Bought 2 sets of pictures for my twin…
Bought 2 sets of pictures for my twin sons graduation. Did not order frames. The larger pictures are standard size but they cut the smaller ones to a size where they do not fit standard frames (4x6 etc). It makes no sense to cut these to a non-standard size unless they are forcing us to buy their frames. Given that they seem to have the 3rd level graduation market sown up in Ireland. This is very petty.
Caveat Emptor should be their motto.
2024年11月21日
自発的なレビュー
Lafayette Photography からの回答
Hi Gerard, Many thanks for your comments and I'm sorry you weren't happy with the size of the smaller photos. We don't trim the photos, it is simply that the smaller pictures (5"x4") are the same ratio as the larger pictures which are (10"x8"). If you get in touch with us offline we can substitute them to another size that fits the more common frames sizes, but still works with 10"x8" format. The lab is closing today for the Christmas break, but we will be happy to look after this for you in January. Guaranteed no devious plan to sell more frames! I hope that helps.
Lafayette Photography からの回答
Hi Reena,
I'm happy to hear the process was smooth for you. Thank you for the 5 stars!
Kind regards,
Lafayette Photography
lovely pictures
2024年12月16日
Lafayette Photography からの回答
Hi Fiachra,
Delighted to hear you were happy with the images. If we can be of assistance in the future, please do not hesitate to reach out.
Thank you for sharing your feedback!
Kind regards,
Lafayette Photography
Very efficient service on Graduation…
Very efficient service on Graduation day. Post ordering, I realised that I had ordered the wrong photo. I emailed Lafayette, explained the issue and asked if the order could be amended. They responded promptly, saying it was no issue and that the amendment had been made.
2024年11月22日
Lafayette Photography からの回答
Hi Brian,
Thank you for the 5 stars! I am happy to learn our staff were accommodating to you. It is always our aim to deliver the best possible product to our customers.
Kind regards,
Lafayette Photography
Excellent graduation picture package
Although I found it a tad difficult to find my son's graduation photos online and had to exchange a few emails to find them, the service overall was very good, the package great value for money, the regular information on the status of my order helfpul, and the pictures excellent.
2024年12月19日
Lafayette Photography からの回答
Hi Chris,
Thank you for taking the time to share your feedback. It is greatly appreciated.
Kind regards,
Lafayette Photography
Great service and support
Great service and support. Extremely helpful with ordering and helping me understand how to order.
2024年12月18日
自発的なレビュー
Lafayette Photography からの回答
Hi Louise,
Thank you for the 5* review! We are delighted to hear our customer service was helpful to you.
Kind regards,
Lafayette Photography
Lafayette…AMAZING
I simply cannot recommend Lafayette highly enough. The customer service is beyond exemplary. The photos are amazing quality. Emma who helped me is absolutely amazing. Thank you so much. My only regret is I can only give 5 stars. They deserve more. Amazing company
2024年12月18日
自発的なレビュー
Lafayette Photography からの回答
Hi Clayton,
Many thanks for taking the time to share such wonderful feedback.
We are very lucky to have Emma as part of our team!
Kind regards,
Lafayette Photography
Lafayette Photography からの回答
Hi Rachel,
We are delighted to hear that! Thank you for taking the time to share your feedback.
Kind regards,
Lafayette Photography
Great service
Great service, a staff member noticed a possible error in my order when fulfilling the order and emailed me to double check .
2024年12月18日
Lafayette Photography からの回答
Hi Ciana,
Thank you for the wonderful feedback. It is most appreciated.
Kind regards,
Lafayette Photography
positive and enjoyable
The service was great, and the photographer was helpful and friendly. While choosing the right package was a bit confusing, the overall experience was positive and enjoyable.
2024年11月23日
Lafayette Photography からの回答
Hi Natalia,
Thank you for the kind feedback. We apologise for any confusion caused with our packages. Should you require our services in the future, please know we are here to help find you the best suitable package to your requirements.
Kind regards,
Lafayette Photography
The photographer was wonderful
The photographer was wonderful. She made an awkward moment fun and got lovely results
2024年12月14日
Lafayette Photography からの回答
Hi Aileen,
Thank you for the wonderful review. I'm delighted to hear our photographer put you at ease.
Kind regards,
Lafayette Photography
Fantastic photos
Lafayette Photography's graduation photographs were fantastic! The photographer who came to my college was friendly and clearly knew his stuff - his instructions for how to pose and what to do were very clear and precise! He clearly enjoyed his job and had great expertise. The quality of the printed photographs themselves was amazing! The only disappointing thing is the range of packages available to order makes it slightly complicated to choose a number of different photos rather than duplicates of the same design.
2024年11月9日
Lafayette Photography からの回答
Hi Lucia,
Thank you for taking the time to share such positive feedback. We are happy to learn the photographer on the day was accommodating to you.
Please note, should you require our services in the future, our customer care team are always on standby to help you find the best package suited to your needs.
Kind regards,
Lafayette Photography
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