Laihair レビュー 128

Everything was great and easy to order

More than a month and I have not received the order yet

I ordered what I thought was 1 each of 4 ornaments. I bought 2 of the skydiving ones for my son and I and 2 for my husband and other son. I received 8 ornaments (which are personalized). They are great! The ornaments come with chains that you can alter the length. You can use the other ornament(s) on your review mirror if that’s something you’re into. I’d definitely recommend! The shipping was pretty quick too!!!

Very easy to follow to be able to put what you want on it.

I guess it was my mistake at not reading closer but I clicked on an icon for a 3D custom Christmas ornament. What I ended up ordering was a keychain. I just got it and although it looks okay it's just a small piece of plastic with the picture and generic name and number customization. Totally cool if it was under $15 with shipping but for over $30 absolutely ridiculous. I feel the way this company sets up the add for this is very misleading. As I said, I clicked on an icon to purchase a customized 3D Christmas ornament but what I got was a flat piece of plastic.

The picture on the add shows this as a 3 dimensional globe
The flat piece of plastic is so far from what was shown and way too expensive for what was expected.
Not As Shown!!!

Choosing the ornament, color options, riders name n number were fast, easy n the preview showed exactly what it would look like .. It's a Christmas present for 1 of my best friends, can't wait to watch him open it n hang it on the Christmas tree... Thanks to the staff at Laihair, this thing is awesome...

The items that arrived were not as displayed in the advertisement! They were poorly made and not what I was expecting! Their customer service for returning the items was none existent! This was an expensive mistake! I will never buy from this company again they certainly don’t trade with integrity!

Very easy to understand and navigate

Whilst I ordered one item I have been charged for two deliveries. email sent to cancel order have not been answered so I had to lodge a claim with PayPal

Tienen un excelente servicio y están muy bonitos los accesorios que venden

The quality of the product is the problem. I ordered a mug with médical print. On the web page the mug look 3 D with brillant color. The one I received was not. It looks cheap. For 35 us$ I was expecting way more. For the same medium quality, a local drugstore would have done it for 15$ !
I wrote to the co. No answer, no feedback. My conclusion, cheap product, non responsive co.

Very easy to make your decal. Wish we could make our own heading a very small choice. Can't wait to see it

Easy and affordable

Worst customer service ever. Ordered a mug. I did enter the wrong shipping address have contacted the company at least 4x and NO REPLY. BBB needs to have the info

i had no problems ordering

PRO: Customer relations responsive and helpful. They are quick to answer. Also, the mug that I ordered arrived within reasonable time period, given season etc.

CON: In the promotional pics the medical symbols appear as if they are reliefs or embossments which is impressive and a key selling point. In reality - they are flat drawings that are nice looking but for sure not what one expected. So basically - either they change what they present on their website or they provide what they were paid for.

I ordered through Amazon item did not arrive in time and company are now refusing to collect the said item which is very oversized and cannot be accepted at any post office collection point..customer service are a nightmare to deal with .

Dear Support Team,

I hope this message finds you well. I’m following up regarding my shipment 📦, which I placed 9 days ago. It was supposed to arrive within 2 days, but I still haven’t received it.

Could you please provide an update on the status and expected delivery date? I would really appreciate your prompt response.

Thank you for your assistance.

How Easy it Was to Order.