Unfamiliar dealing with HELOC. Lakeview was involved with my mortgage in 2014 so I figured sure, I'll go with them again. YOU GUYS SUCK!! Since securing my LOC with LAKEVIEW, I received verif... ãã£ãšèŠã
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Very professional Loan Officers (i.e. Austin Bross) who went above and beyond his duty to assist my husband and I with the best options and service available for a HELOC Loan. He couldn't have been mo... ãã£ãšèŠã
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Iâve had a really good experience with Lakeview over the past 5 years. They offered me a great rate on my home loan, and when I needed an equity loan, the process was easy and straightforward with a... ãã£ãšèŠã
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There were some minor scheduling issues before the closing day, but several Lakeway team members jumped in to straighten it all out. The process was easy to begin with, but their efforts to make the l... ãã£ãšèŠã
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Lakeview Loan Servicing, LLC ã«ã€ããŠ
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At Lakeview, weâre proud to be the second-largest mortgage servicer in the nation1, helping millions of homeowners every day manage and make the most of their homeownership experience.
Whether youâre purchasing a new home, refinancing, accessing home equity, or exploring options to consolidate debt, Lakeview offers deep product expertise and flexible mortgage options designed to support your goals.
We believe managing your mortgage should be simple and transparent. Our intuitive online dashboard makes it easy to view your mortgage payments, monitor equity growth, explore savings opportunities, and access helpful homeownership resourcesâall in one place.
More than a mortgage servicer, Lakeview is part of a broader ecosystem dedicated to helping you protect, improve, and enjoy your home. Through our affiliate partner network, homeowners can access insurance and realty services, along with exclusive discounts on home improvement and other home-related needs.
1 As of 04/06/26, www.eMBS.com
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4425 Ponce de Leon Blvd, MS 5-251, Coral Gables, FL 33146, ç±³åœ
- 1-855-294-8564
- lakeview.com
4.3
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You have been servicing my Loans for aâŠ
You have been servicing my Loans for a few years now and the serice is first class and honorable.
2026幎5æ11æ¥
Lakeview Loan Servicing, LLC ããã®åç
Thank you for taking the time to share your 5-star review! Your kind words mean so much to us, and weâre grateful for the opportunity to support you. Weâre committed to continuing to deliver an exceptional experience as your trusted partner in homeownership.
Lakeview Loan Servicing, LLC ããã®åç
Hi Andre, thank you for the fantastic review! Weâre thrilled to hear that you had a great experience with us, and we remain dedicated to supporting you every step of the way on your homeownership journey.
I appreciate your thoroughness inâŠ
I appreciate your thoroughness in handling my account and communication.
2026幎4æ16æ¥
Lakeview Loan Servicing, LLC ããã®åç
Thanks so much for the 5-star review! It truly means a lot to us, and weâre grateful for the opportunity to support you. If thereâs anything else we can assist you with, please donât hesitate to reach out.
Very Easy
It has been a very easy process. Uploading documents is easy. Also, the loan officers are very responsive when asked a question.
2026幎4æ16æ¥
Lakeview Loan Servicing, LLC ããã®åç
Thank you for taking the time to share your 5-star review! Your kind words mean so much to us, and weâre grateful for the opportunity to support you. Weâre committed to continuing to deliver an exceptional experience as your trusted partner in homeownership.
Everything was great with Lakeview LoanâŠ
Everything was great with Lakeview Loan Servicing, They accurate and very responsive with any questions I had.
2026幎4æ15æ¥
Lakeview Loan Servicing, LLC ããã®åç
Hi Daniel, thank you for the fantastic review! Weâre thrilled to hear that you had a great experience with us, and we remain dedicated to supporting you every step of the way on your homeownership journey.
Ease of doing business with Lakeview
Ease of doing business with Lakeview. No problems to deal with. Carson is very easy to talk to and stays on top of our search for a new home.
2026幎4æ9æ¥
Lakeview Loan Servicing, LLC ããã®åç
Thank you for taking the time to share your 5-star review! Your kind words mean so much to us, and weâre grateful for the opportunity to support you. Weâre committed to continuing to deliver an exceptional experience as your trusted partner in homeownership.
Ease of selling my house and setting upâŠ
Ease of selling my house and setting up a mortgage for the new house. My agents were helpful and friendly and answered my questions.
2026幎4æ15æ¥
Lakeview Loan Servicing, LLC ããã®åç
Hi Andrew, thank you for the fantastic review! Weâre thrilled to hear that you had a great experience with us, and we remain dedicated to supporting you every step of the way on your homeownership journey.
We decided to use a different loanâŠ
We decided to use a different loan company moving forward with our next home purchase. We did initially want to use lakeview and completed an application but were incredibly unhappy with the customer service we received. That was the ultimate reason we decided to use another company.
2026幎4æ3æ¥
Lakeview Loan Servicing, LLC ããã®åç
We appreciate you taking the time to provide feedback on your recent home loan experience. Weâre disappointed to learn that it didnât meet expectations. Ensuring your satisfaction is our priority, and weâre currently reviewing your account to address your concerns. Weâll be in touch, but in the meantime, please feel free to contact us directly at 1-844-454-9333 or issueresolutions@lakeviewloanservicing.com. We look forward to the opportunity to improve your experience.
If zero star review were a company
I have not once called in and had professional or curtesy service m. Furthermore each representative tells you something totally different than the other, and will switch up in the very same conversation. If you have a choice, go elsewhere because I didnât, my mortgage started with one company and then shortly after I had the misfortune to be switched to Lakeview/Loancare.
The customer service is the least of the issues with this company. I would only recommend against working with them. Trust me, itâs not worth the headache or the money youâll ultimately waste with them.
2026幎4æ14æ¥
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Lakeview Loan Servicing, LLC ããã®åç
Thank you for bringing this to our attention. Your experience is important to us, and weâd like the opportunity to get your concerns addressed with the respective subservicer. To do that, we need more information to identify your account. Please contact us directly at 1-844-454-9333 or issueresolutions@lakeviewloanservicing.com. We look forward to assisting you.
Zero Stars
Zero Stars - Commits Fraud & Poor Customer Service
Long story short - I was required to purchase flood insurance 10/2024, it was confirmed my flood insurance was on file and everything was good to be escrowed. 11/2025 same story. Fast forward to 2/2026, my mortgage jumped $1100. When I called in they stated they purchased flood insurance for me at $3600 x $7200. After 2.5 nothing is being done to rectified the issue on Loancare side - I have gotten a bunch of "I have made notes and we will call you back". Loancare is in bed with FEMA and the insurance company that imposes 600% inflated rates, which is unlawful on so many levels. DO NOT DO BUSINESS WITH THEM OR ANY OF THEIR PARTNERS.
2026幎3æ30æ¥
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Lakeview Loan Servicing, LLC ããã®åç
Thank you for your review. Weâre sorry to hear about your challenging experience with the servicing of your loan by the subservicer. Weâll be in touch to help connect you with the respective servicer, but in the meantime, please feel free to contact us directly at 1-844-454-9333 or issueresolutions@lakeviewloanservicing.com. We look forward to connecting with you.
Horrible customer service.
Horrible customer service. I waited over 3 hours to get to an agent. That said, once I finally got to talk with someone, the agents were nice. Management needs to hire more people!!
2026幎3æ19æ¥
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Lakeview Loan Servicing, LLC ããã®åç
Thank you for sharing your feedback. We take it seriously and would appreciate the opportunity to address your concerns. To do so, we need more information to identify your account. Please contact us directly at 1-844-454-9333 or issueresolutions@lakeviewloanservicing.comâweâre eager to assist with resolving your concerns.
The loan refinancing process is veryâŠ
The loan refinancing process is very complex - with even the role of the companies we are dealing with (like Lakeview) - not being very clear. While the people were polite and helpful - there is no enablement material to educate the customer on the whole loan process and the broader industry. Feels so cold and someone trying to pull a fast one.
2026幎2æ1æ¥
Lakeview Loan Servicing, LLC ããã®åç
Thank you for reaching out about your recent home loan experience. Weâre sorry to hear it didnât meet expectations. Weâre currently reviewing your account and are committed to resolving any issues as quickly as possible. Weâll be in touch, but in the meantime, please feel free to contact us directly at 1-844-454-9333 or issueresolutions@lakeviewloanservicing.com. Your feedback is valuable, and weâd appreciate the opportunity to turn your experience around.
You took care of setting up automaticâŠ
You took care of setting up automatic payment.
2026幎3æ6æ¥
Lakeview Loan Servicing, LLC ããã®åç
Thanks so much for the 5-star review! It truly means a lot to us, and weâre grateful for the opportunity to support you. If thereâs anything else we can assist you with, please donât hesitate to reach out.
The process was quick and easy
2026幎2æ18æ¥
Lakeview Loan Servicing, LLC ããã®åç
Hi James, thank you for taking the time to share your 5-star review. Weâre thrilled that you had a great experience with us and are committed to being your trusted partner in homeownership for years to come.
Your loan advisors were very helpfulâŠ
Your loan advisors were very helpful and guided me in the correct way to refinance my loan. They were always upfront and questioned if I had any I donât know things I needed answered before they proceeded. I really appreciate the professionalism.
2026幎2æ12æ¥
Lakeview Loan Servicing, LLC ããã®åç
Hi Anna, thank you for taking the time to share your 5-star review. Weâre thrilled that you had a great experience with us and are committed to being your trusted partner in homeownership for years to come.
Our refinance went smoothly
Our refinance went smoothly. Everyone that we dealt with was professional, knowledgeable and friendly. If possible, I would use this mortgage company again.
2026幎2æ9æ¥
Lakeview Loan Servicing, LLC ããã®åç
Thanks so much for the 5-star review! It truly means a lot to us, and weâre grateful for the opportunity to support you. If thereâs anything else we can assist you with, please donât hesitate to reach out.
You made the process effortless andâŠ
You made the process effortless and answered any questions or concerns along the way.
2026幎2æ10æ¥
Lakeview Loan Servicing, LLC ããã®åç
Thanks so much for the 5-star review! It truly means a lot to us, and weâre grateful for the opportunity to support you. If thereâs anything else we can assist you with, please donât hesitate to reach out.
everyone that we have dealt with hasâŠ
everyone that we have dealt with has been super
2026幎3æ13æ¥
Lakeview Loan Servicing, LLC ããã®åç
Thank you for taking the time to share your 5-star review! Your kind words mean so much to us, and weâre grateful for the opportunity to support you. Weâre committed to continuing to deliver an exceptional experience as your trusted partner in homeownership.
The mortgae loan process was easy andâŠ
The mortgage loan process was easy and seamless. Any question I may have has been answered quickly and honestly. I highly recommend Lakeview Home Servicing to those who want quick and proficient loan services.
2025幎12æ31æ¥
Lakeview Loan Servicing, LLC ããã®åç
Thank you so much for the fantastic review! Weâre grateful for your feedback and feel privileged to be a part of your homeownership story. Our goal is to keep you as a customer for life.
Lakeview Loan Servicing, LLC ããã®åç
Thanks so much for the 5-star review - it truly means a lot to us, and weâre grateful for the opportunity to support you. If thereâs anything else we can assist you with, please donât hesitate to reach out.
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