Lalaky レビュー 

280
•
TrustScore 5段階評価の4

4.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I've used Lalaky twice for bespoke Festival shirts, individual shirts that stand out and are related to an artist playing. The ability to do single prints, the look, and the accuracy are all spot on -... もっと見る

企業が回答しました

5つ星のうち5の評価

I’m very happy with my purchase! The hockey jersey is great quality and exactly what I was looking for. Shipping was fast, and everything arrived within the expected timeframe. The whole process was s... もっと見る

企業が回答しました

5つ星のうち5の評価

We nervously ordered a field hockey goalie smock for Miss 14, to match her new shin pads, team with a theme here. The lovely, organised and quick responding Mia was our guiding light, she clarified si... もっと見る

企業が回答しました

5つ星のうち5の評価

was bit sceptical ordering from here given some reviews but had no issues at all. all email communication was quick. ordered 1 shirt as a sample and came within 2 weeks exactly as ordered and goo... もっと見る

企業が回答しました

企業情報

  1. 衣料品店

当該企業による記述

Lalaky has a team of professional designers to provide stylish, personalized gifts. Our procedures are well organized from our technical team right down to our shipment agents to assure the most efficient delivery from factory to doorsteps. It is our principle to provide perfect products and services to every customer! We guarantee fast, professional and timely deliveries, because customer satisfaction is our number one priority.


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4.1

ほぼ満足

TrustScore 5段階評価の4

280件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

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4.1

すべてのレビュー

(280)

過去12か月のレビュー数: 25件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great service

Great service, prompt delivery and product is fantastic. I wanted some custom made jerseys as a little jokey present, submitted an AI image I made which the team helped edit for me and had the whole thing delivered in less than 2 weeks. Will be using again!

2025年3月19日
自発的なレビュー
Lalaky ロゴ

Lalaky からの回答

So glad you loved your custom jerseys! 😆 It was fun working on your AI design and bringing it to life. Glad we could get it to you in under two weeks! ⚡ Looking forward to making more cool designs for you in the future!

5つ星のうち4の評価

Mixed Results - not ideal but great Customer Service!

I loved how fast we got the jerseys and the price was really good but now I know why. I was really disappointed with the final product as the sizes were about 2 sizes smaller than expected/NA standard, shorter than normal jerseys, and the logo was way too big compared to normal team logo sizings.
In the end, I can't use the jerseys for their intended purpose.
UPDATE: The company contacted me almost immediately and we eventually worked out a re-do/re-order which I just received. We went with the max size available and it fits much better - usable for hockey with equipment (barely)! It might still be a little tight for my buddy - TBD. I still think they should adjust the sizing to line up with standard hockey sizing but I have to admit I am very satisfied with how the company handled this issue. Kudos!

2025年3月7日
自発的なレビュー
Lalaky ロゴ

Lalaky からの回答

Dear customer
We have always operated with integrity, answering customer questions with a customer-first attitude and giving every customer a satisfactory experience. Due to the time difference, the response is slow, and we will deal with it as soon as possible. We accept supervision from customers and consumers. If you are not satisfied with our products, you can contact us again through our customer service email: em@lalaky.com
We will handle it properly for you, please trust us again.

5つ星のうち5の評価

Very professional and friendly

Very professional and friendly, great service, I love this site.

2025年2月13日
自発的なレビュー
Lalaky ロゴ

Lalaky からの回答

Thank you for taking the time to leave positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!

5つ星のうち5の評価

Excellent

Excellent, my son is very happy with his Jersey

2025年3月5日
自発的なレビュー
Lalaky ロゴ

Lalaky からの回答

Thank you for taking the time to leave positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!

5つ星のうち1の評価

So I decided to surprise my wife with a…

So I decided to surprise my wife with a custome jersey, not only did I order a xxlrg, they have it down as a child's 160 cm. Who even has this as a actual size?? So not only did I have to wait 3 weeks after ordering it, it came in a child's size. I contacted customer service to replace the size but not only do I have to pay for shipping to get it returned, I also have to pay for shipping for the new item to get back to me. By the time I'm done with paying for shipping for a item I could buy off of Amazon or even in my local mall it's not worth it. The material is crap, and the sizing is not accurate. I have contacted customer service and all they want to do is give a partial refund and then have me pay for shipping once again!! You can't get a refund from this place!! It is based in china!! And NOT WORTH THE MONEY!! I'm still fighting with customer service to get a refund. For me to go send this back across seas it is going to cost me 15.00 for a 30.00 item. After I all ready paid for shipping to get it here, and now I have to pay for it again??!! It's a rip off!! So if you plan to buy from them good luck, the actual sizes are not true to what they say, read the other reviews first. That was my first mistake, my second was ordering from CHiNA!!

2025年2月10日
自発的なレビュー
Lalaky ロゴ

Lalaky からの回答

Dear customer
Sorry for the inconvenience We checked your order and found that you ordered a child size of 160cm. Our website has sample pictures with the size indicated. You can compare and confirm when purchasing. You can check your order again. Due to the time difference, the response is slow. We will deal with it as soon as possible. We accept supervision from customers and consumers. If you are not satisfied with the product you received, you can contact us again through our customer service email and we will give you further processing: em@lalaky.com
We will handle it properly for you, please trust us again.

5つ星のうち1の評価

Did not receive my order- apparently…

Did not receive my order- apparently delivered on the 18th Feb but was not posted and no photographic evidence.

2025年2月18日
自発的なレビュー
Lalaky ロゴ

Lalaky からの回答

Dear Customers
We have always operated in good faith and answered customer questions with a customer-first attitude, so that every customer has a satisfactory experience. Due to the time difference, the response is slow, and we will deal with it as soon as possible. We accept supervision from customers and consumers. If you do not receive our products, you can contact us again through our customer service email and provide your order number. We will track the logistics for you in real time: em@lalaky.com
We will handle it properly for you, please trust us again.

5つ星のうち3の評価

This company has a great variety of…

This company has a great variety of tops and clothes, but the problem is their sizes are not in compliance with other countries, eg: their large sizes are to small and tight in comparison to an Australian large, so they should also include centimetres on their index, which informs the customer perhaps that the large is to small and need to select one size bigger ,in referring to the Australian standard large. And length should also be factored in . Customer should always be informed about any clothing sizes when they buy online in another country, because your not in the shop, you’re in a different part of the world , it saves the customer disappointment . Lou

2025年2月10日
自発的なレビュー
Lalaky ロゴ

Lalaky からの回答

Dear Customers
We have always operated with integrity, answering customer questions with a customer-first attitude and giving every customer a satisfactory experience. Due to the time difference, the response is slow, and we will deal with it as soon as possible. We accept supervision from customers and consumers. If you are not satisfied with our products, you can contact us again through our customer service email: em@lalaky.com
We will handle it properly for you, please trust us again.

5つ星のうち5の評価

Great work ,exactly as ordered

Great work ,exactly as ordered

2025年2月10日
自発的なレビュー
Lalaky ロゴ

Lalaky からの回答

Thank you for taking the time to leave positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!

5つ星のうち5の評価

Surprisingly successful

The quality the price and the service was very surprising I was not expecting much because the price was low and they had a lot of choice but when it came through was absolutely chuffed it is well worth the money and will be buying from these guys again

2025年1月20日
自発的なレビュー
Lalaky ロゴ

Lalaky からの回答

Thank you for taking the time to leave positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!

5つ星のうち5の評価

Great after sales services

A department manager contacted me by email to ensure that my team's logo met my expectations. They made adjustments based on my recommendations. They are truly very professional. I recommend them.

2025年1月11日
自発的なレビュー
Lalaky ロゴ

Lalaky からの回答

Thank you for taking the time to leave positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!

5つ星のうち1の評価

Ordered a youth jersey and it is bigger…

Ordered a youth jersey and it is bigger than an adult xl
Will never fit my child

2025年2月2日
自発的なレビュー
Lalaky ロゴ

Lalaky からの回答

Dear Customers
We have always operated with integrity, answering customer questions with a customer-first attitude and giving every customer a satisfactory experience. Due to the time difference, the response is slow, and we will deal with it as soon as possible. We accept supervision from customers and consumers. If you are not satisfied with our products, you can contact us again through our customer service email: em@lalaky.com
We will handle it properly for you, please trust us again.

5つ星のうち3の評価

Unfortunately the shirts I ordered were…

Unfortunately the shirts I ordered were too small. I used the sizing chart but they came in smaller

2025年1月12日
自発的なレビュー
Lalaky ロゴ

Lalaky からの回答

Dear Customers
We have always operated with integrity, answering customer questions with a customer-first attitude and giving every customer a satisfactory experience. Due to the time difference, the response is slow, and we will deal with it as soon as possible. We accept supervision from customers and consumers. If you are not satisfied with our products, you can contact us again through our customer service email: em@lalaky.com
We will handle it properly for you, please trust us again.

5つ星のうち1の評価

Ordered a personalised neon sign with…

Ordered a personalised neon sign with expedited delivery. The product was not fit for purpose and not of satisfactory quality and arrived two weeks late for my nieces birthday. Mia carter and the team were not interested in remedying this. I wouldn’t use this site again

I should add that notwithstanding Lalaky’s standard response detailed below they have taken no steps to remedy the defective product nor offer any form of recompense.

2025年1月24日
自発的なレビュー
Lalaky ロゴ

Lalaky からの回答

Dear Customers
We have always operated with integrity, answering customer questions with a customer-first attitude and giving every customer a satisfactory experience. Due to the time difference, the response is slow, and we will deal with it as soon as possible. We accept supervision from customers and consumers. If you are not satisfied with our products, you can contact us again through our customer service email: em@lalaky.com
We will handle it properly for you, please trust us again.

5つ星のうち4の評価

Easy site to use

Easy site to use, made custom jerseys with no trouble. They kept me well informed with my order. Good prices.
Delivery can take a while.

2025年1月23日
自発的なレビュー
Lalaky ロゴ

Lalaky からの回答

Thank you for taking the time to leave positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!

5つ星のうち5の評価

Super work by Lalaky and specially for me by miss Mia Carter

Super work by Lalaky and miss Mia Carter... she is very professionnal for my coat design and help.

2024年12月23日
自発的なレビュー
Lalaky ロゴ

Lalaky からの回答

Thank you for taking the time to leave positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!

5つ星のうち5の評価

Green Bay Packers replica shirt.

Easy transaction with all my customised instructions complied with. Excellent quality garment. Tracked delivery.

2025年1月6日
自発的なレビュー
Lalaky ロゴ

Lalaky からの回答

Thank you for taking the time to leave positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!

5つ星のうち5の評価

My order was correct and and the detail…

My order was correct and and the detail was wonderful.

2025年1月3日
自発的なレビュー
Lalaky ロゴ

Lalaky からの回答

Thank you for taking the time to leave positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!

5つ星のうち1の評価

I received my order but it is not correct. I have contacted customer service twice notifying them of the problem however as of today's date it has still not been resolved.

I placed my order for 3 different personalized gifts. My order was created and shipped wrong. I am still missing the second item on my order that was personalized with the name "Conner". I received two of the first item (this was supposed to be only 1) , 1 of the 3rd item, and NONE of the second item. I have attempted to get this resolved however it has still not been as of today's date 1/10/24.

2024年12月30日
自発的なレビュー
Lalaky ロゴ

Lalaky からの回答

4PX3001515383593CN=4204251892612903033103543478174487
4PX3001537772825CN=4204251892612903033103543403006906(Tracking number)
Dear Customers The package has been successfully delivered. If the recipient has not received the package, please contact the local post office for inquiry
Service provider official website
https://www.usps.com/
Service provider contact information
【Service provider】USPS 【Telephone】(+1 800) 222 1811

5つ星のうち5の評価

Always a pleasure dealing with Mia

Always a pleasure dealing with Mia.
Fast, efficient and courteous.
They helped us out of a jam and we are very thankful.
Will use again and again.
Cheers guys.

2024年12月19日
自発的なレビュー
Lalaky ロゴ

Lalaky からの回答

Thank you for taking the time to leave positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!

5つ星のうち1の評価

Terrible

Fit was poor
Colours were flat
Fabric/material was poor
Look really cheap
Not good value for money
Threw them in rubbish bin
Won’t order again or recommend

2024年12月30日
自発的なレビュー
Lalaky ロゴ

Lalaky からの回答

Dear Customers
We have always operated with integrity, answering customer questions with a customer-first attitude and giving every customer a satisfactory experience. Due to the time difference, the response is slow, and we will deal with it as soon as possible. We accept supervision from customers and consumers. If you are not satisfied with our products, you can contact us again through our customer service email: em@lalaky.com
We will handle it properly for you, please trust us again.

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