I've used Lalaky twice for bespoke Festival shirts, individual shirts that stand out and are related to an artist playing. The ability to do single prints, the look, and the accuracy are all spot on -... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I’m very happy with my purchase! The hockey jersey is great quality and exactly what I was looking for. Shipping was fast, and everything arrived within the expected timeframe. The whole process was s... もっと見る
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We nervously ordered a field hockey goalie smock for Miss 14, to match her new shin pads, team with a theme here. The lovely, organised and quick responding Mia was our guiding light, she clarified si... もっと見る
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was bit sceptical ordering from here given some reviews but had no issues at all. all email communication was quick. ordered 1 shirt as a sample and came within 2 weeks exactly as ordered and goo... もっと見る
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企業情報
当該企業による記述
Lalaky has a team of professional designers to provide stylish, personalized gifts. Our procedures are well organized from our technical team right down to our shipment agents to assure the most efficient delivery from factory to doorsteps. It is our principle to provide perfect products and services to every customer! We guarantee fast, professional and timely deliveries, because customer satisfaction is our number one priority.
連絡先
Room 605, No. 10, Jinzhou North Road, Cangshan District, Fuzhou City, Fujian Province,China, 350001, fuzhou, 中国
- 13489885489
- lalakyorder@gmail.com
- lalaky.com
4.1
ほぼ満足
280件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Because you have sent me a Shirt with 2…
Because you have sent me a Shirt with 2 different numbers on the front no 1 and on the back is no 15. I think you should send me another shirt with a right number thanks
2024年11月7日
自発的なレビュー
Lalaky からの回答
Dear Customers
We have always operated with integrity, answering customer questions with a customer-first attitude and giving every customer a satisfactory experience. Due to the time difference, the response is slow, and we will deal with it as soon as possible. We accept supervision from customers and consumers. If you are not satisfied with our products, you can contact us again through our customer service email: em@lalaky.com
We will handle it properly for you, please trust us again.
Not what was advertised….. don’t be fooled
The quality was exceptional tacky & cheap & the lettering was not of good standard. I’m very sorry but I would not ever recommend this to anyone nor will I ever wear the item
2024年10月25日
自発的なレビュー
Lalaky からの回答
Dear Customers
We have always operated with integrity, answering customer questions with a customer-first attitude and giving every customer a satisfactory experience. Due to the time difference, the response is slow, and we will deal with it as soon as possible. We accept supervision from customers and consumers. If you are not satisfied with our products, you can contact us again through our customer service email: em@lalaky.com
We will handle it properly for you, please trust us again.
Lalaky からの回答
Thank you for taking the time to leave positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!
Good Product, Bad Timings.
The jacket I ordered turned out great in the way it looks, comfort, and warmer than expected which was a bonus. There was a hole in the pocket but the look, and price means I can easily ignore this.
I believe that the shipping time advertised however is not as informative as possible. I paid for the quicker shipping time which showed 8 - 10 working days, however, this took at least 4 weeks to arrive. I think this may be shipping after the jacket is made, however this isnt made obvious during purchase. I don't put this all on lalaky as China to UK is difficult and even the fed ex tracking dates were around a week off.
Despite the 3 stars and my complaints however, I would happily use Lalaky again.
2024年10月14日
自発的なレビュー
Lalaky からの回答
Dear Customers
We are so sorry that the poor express service didn't satisfy you. Our customer service has been following up the logistics information for you. You can contact our customer service next time and choose a better local express service for you. I wish you a happy life.
It’s a beautiful piece of art!
2024年11月1日
自発的なレビュー
Lalaky からの回答
Thank you for taking the time to leave positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!
Excellent customer service throughout…
Excellent customer service throughout purchase. My item arrived damaged and I was sent a replacement with no issues. Product is great and my son loves seeing his name in lights with a football!
2024年9月23日
自発的なレビュー
Lalaky からの回答
Thank you for taking the time to leave positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!
Sizes areSizes are for dwarves for dwarves
A shirt was delivered in the wrong size. After a short email exchange, it was delivered again in the correct size without any problems. Thank you very much
2024年10月1日
自発的なレビュー
Lalaky からの回答
Dear Customers
We have always operated with integrity, answering customer questions with a customer-first attitude and giving every customer a satisfactory experience. Due to the time difference, the response is slow, and we will deal with it as soon as possible. We accept supervision from customers and consumers. If you are not satisfied with our products, you can contact us again through our customer service email: em@lalaky.com
We will handle it properly for you, please trust us again.
Great communication
Great communication, fast service.
The teams kits are awesome.
Was sceptical at the price and promised turn around time - but was very happy with both.
Thank you
2024年10月7日
自発的なレビュー
Lalaky からの回答
Thank you for taking the time to leave positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!
Easy ordering and super fast delivery
Easy ordering and super fast delivery. Gear looks great!
2024年10月14日
自発的なレビュー
Lalaky からの回答
Thank you for taking the time to leave positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!
Lalaky からの回答
Thank you for taking the time to leave positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!
Lalaky からの回答
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
Worst company to have dealt with…
Worst company to have dealt with delivery took over a month long wouldn’t recommend to anyone.
2024年8月20日
自発的なレビュー
Lalaky からの回答
We are so sorry Dear， that the poor express service didn't satisfy you. Our customer service has been following up the logistics information for you. You can contact our customer service next time and choose a better local express service for you. I wish you a happy life.
If you are not satisfied with our products, you can contact us again through our customer service email: em@lalaky.com
We will handle it properly for you, please trust us again.
Lalaky からの回答
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
What arrives is not what is shown
Item that was sent was substantially different to what was ordered. What arrived was a cheap-looking, digitally printed, plastic/nylon/acrylic, knock-off version of what's shown in the listing images.
Fabric was different, trims are not as shown, no lining, exposed internal seam details (that are obviously visible when you wear the garment).
Happy to share comparison photos and screenshots, but no such option provided here.
"Company" expected me to spend over half the original cost of the garment yet AGAIN before they'd even consider refunding any part of the original purchase. Sounds like a scam to me! Shop elsewhere would be my strong suggestion
2024年9月1日
自発的なレビュー
Lalaky からの回答
Dear Customers
We have always operated with integrity, answering customer questions with a customer-first attitude and giving every customer a satisfactory experience. Due to the time difference, the response is slow, and we will deal with it as soon as possible. We accept supervision from customers and consumers. If you are not satisfied with our products, you can contact us again through our customer service email: em@lalaky.com
We will handle it properly for you, please trust us again.
Thank you so much
Thank you so much! Third time’s the charm! My nephew is thrilled with the jersey 00
I truly appreciate your excellent service, especially with all the back and forth. We finally got it just right! :)
2024年10月16日
自発的なレビュー
Lalaky からの回答
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
No communication
GoodMorning,
I have sent your company a number of emails asking to confirm my order was received. The money was taken but I never received a confirmation email or even an order number! Please reply back to my emails
Thanks
2024年10月20日
自発的なレビュー
Lalaky からの回答
2294028556
Dear customers
We have received your order and have arranged the production. Once the production is completed, it will be shipped as soon as possible.
Thank you for your patience.customer service email: em@lalaky.com
Lalaky they are scammers I order a…
Lalaky they are scammers I order a jersey I told them I wanted to cancel because I know it wouldn’t be here before time they told me they cancel the order but that was a lie because I can’t see where they cancel it at and plus you can’t cancel the order yourself they will tell you they process a refund but that’s a lie when you call your bank your bank don’t have any knowledge of them processing a refund back to your account and you can’t cancel your order yourself I wouldn’t recommend nobody to buy for them and you can’t talk to a live person they only email you from google and a what’s app
2024年10月16日
自発的なレビュー
Lalaky からの回答
2294028512 Hello, your order has been refunded according to your request on October 17. If you have any questions, please consult your bank or PayPal. Thank you for your understanding.
Very good experience
Easy to order, full tracking given, nice quality printing, sizing good, no stretch in material but have ordered 2 customised products from them and both arrived on time with tracking. Nice range of customised products available.
2024年10月18日
自発的なレビュー
Lalaky からの回答
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
Lalaky からの回答
We are so sorry Dear， that the poor express service didn't satisfy you. Our customer service has been following up the logistics information for you. You can contact our customer service next time and choose a better local express service for you. I wish you a happy life.
Lalaky からの回答
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
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