Lanareva レビュー 

glass pendant lamp changed the feel of my dining room. The dome shade casts beautiful patterns on the ceiling at night.

Bought a floor lamp for an office and honestly loved how it turned out. Suited the space beautifully, and it looked polished straight out of the box. I received several compliments throughout the day.

Ordered one of their lamps and it looked even nicer than expected once I opened it. The detailing is suitable but adds something special. The glow is soft and warm enough for everyday use.

Damaged light and disappointing customer service

My light arrived chipped in a badly damaged box. I reported the damage the same day it arrived, sent photos and asked Lanareva for a full refund.

After telling me they were reviewing the matter, a manager offered either a replacement part or a 10% refund if I kept the damaged light. I made it clear that I wanted to return it for a full refund. Their response also said they might use my refusal of those offers as evidence if I disputed the payment, which I found intimidating.

I’m still waiting for return arrangements and confirmation of a full refund. I’m very disappointed with how Lanareva has handled this.