Rockar Land Rover レビュー 

1,000
•
TrustScore 5段階評価の4.5

4.3

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5つ星のうち1の評価

What a poorly run service they called me today after booking a test drive to tell me the cars are out for loans, when i asked do you have any cars i can test drive they said not for saturday which i b... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent, I bought my Range Rover Evoque from Rockar Land Rover and I have found the whole process from purchase to delivery to be seamless. Helpful, approachable and a refreshing change to other JLR... もっと見る

企業が回答しました

5つ星のうち5の評価

Having purchased a 3.5-sec BMW iX M60 decided it was time to sell my V8 F Type Jag. Very sad day; so went to Landrover garage and test drove a more practical Defender D300 130 X-Dynamic HSE. This got... もっと見る

企業が回答しました

5つ星のうち5の評価

Although we did not end up purchasing a vehicle through JLR Rockar. Our experience in the Canary Wharf dealership with Chloe was really great. We spoke about our needs for buying a car through PCP. Sh... もっと見る

企業が回答しました

企業情報

  1. 自動車販売店

当該企業による記述

Love buying the car you love with Rockar. The exciting new way to buy your car. Set your budget, find your new vehicle, then checkout online. Alternatively, you can pop in and see us at our digital store in Cabot Place, Canary Wharf where you will be able to experience our exciting new space, talk with our friendly experts, explore and test drive the latest Land Rover models. Our team is passionate about finding you the Land Rover you love, and helping you love buying it. Interested? Visit us online today.

Complimentary Home Delivery

Your new Land rover in as little as 1 week

Experience the ultimate in convenience and luxury. When you purchase your new Land Rover with Rockar, we’ll deliver it directly to your doorstep — at no extra cost. Your Land Rover journey starts online and can end with the keys in your hand in as little as 1 week. No showroom queues, no pressure — just a seamless experience backed by expert advice and a premium delivery service. It’s luxury, delivered.

連絡先

4.3

優良

TrustScore 5段階評価の4.5

1000件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

通常48時間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(1,000)

過去12か月のレビュー数: 10件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

What a poorly run service they called…

What a poorly run service they called me today after booking a test drive to tell me the cars are out for loans, when i asked do you have any cars i can test drive they said not for saturday which i booked it in for, only monday terrible tactic and just playing with peoples time? their not serious and i wont be buying from their branch will be making a complaint to their head office absolute joke this place!!!!

2026年9月23日
自発的なレビュー
Rockar Land Rover ロゴ

Rockar Land Rover からの回答

Hi Shawn, thank you for taking the time to leave a review. I’m sorry your test drive was affected by vehicle availability. We’d really like the chance to turn this around for you. Please email our team with the best number to contact you on so we can follow up promptly. enquiries@rockar.com Thank you

5つ星のうち1の評価

Absolutely ridiculous experience

Absolutely ridiculous experience. Just called who I think was called Matt about a new RRS and my experience was absolutely ridiculous. Pushed me to the website 3 times rather than listening to my requirements even though I had already explained I had been to their website and this is why I was calling, highlighting the fact the website doesn’t include all the ingredients required to put the offer together.

2026年9月12日
自発的なレビュー
Rockar Land Rover ロゴ

Rockar Land Rover からの回答

Hi Jason, thank you for letting us know about your experience. It’s clear the call didn’t meet the level of support you were expecting and we appreciate you raising it so we can look into what happened and make sure you get the right help.

A member of our team will be in touch today to go through your requirements properly and provide the information you were looking for. Thank you, Rockar.

5つ星のうち5の評価

Excellent

Excellent, I bought my Range Rover Evoque from Rockar Land Rover and I have found the whole process from purchase to delivery to be seamless. Helpful, approachable and a refreshing change to other JLR dealers I have purchased from in the past. Overall, delighted and I highly recommend them to others.

2026年8月22日
自発的なレビュー
Rockar Land Rover ロゴ

Rockar Land Rover からの回答

Hi Lesley, thank you for taking the time to leave us a 5 star review. We're so happy you enjoyed your Rockar experience and we hope you love your new Range Rover! :-) Rockar

5つ星のうち5の評価

The management is very professional and…

The management is very professional and well mannered thank you his response was very positive and professional

2026年8月9日
自発的なレビュー
Rockar Land Rover ロゴ

Rockar Land Rover からの回答

Hi Mohammed, thank you so much for updating your review and for your kind words. Your feedback means a great deal to us and helps reflect the service we work hard to deliver every day :-) Rockar

5つ星のうち1の評価

Octa purchase

Enquiring on a used Octa they have for sale I was informed they don't allow test drives of the Octa.
Am I honestly expected to hand over £140000 Blind? Maybe dodged a bullet as it turns out they don't even have a service dept. they direct you to another JLR dealership.
Spoken to another dealership since with the same Octa black model and test drive was suggested before I even mentioned it. Rockar Canary Wharf a weird setup just a shop window no substance good if your shopping on price nothing else

2026年7月10日
自発的なレビュー
Rockar Land Rover ロゴ

Rockar Land Rover からの回答

Thank you for taking the time to share your feedback. We’re sorry to hear you felt your experience didn’t match your expectations when enquiring about the Octa.

Test drives for certain models can be limited depending on availability, but we always aim to offer the best possible experience and clear communication. We’d really like the chance to look into this for you and provide the right support.

Please email us at enquiries@rockar.com so our team can help you directly. Thank you, Rockar.

5つ星のうち5の評価

Great deal and first class experience.




I wanted a new Range Rover Sport and contacted Rockar who were very competitive so I placed an order .

That was the start of a very positive experience . Edward was extremely professional, helpful and very responsive to any questions . There is none of this “press one for sales etc “ . The phones are answered by people and messages and / or missed calls are responded to very very quickly . None of the frustrations of phones ringing out …. A very unusual albeit pleasant experience in these mechanical times .

It’s the same with e mails . Very quick and helpful responses .

Once the order was placed , the Customer Support Team (Carolann and Amy ) kicked in and the very positive experiences continued. They really were excellent . Again quick and helpful responses and any issues anticipated and resolved seamlessly . The whole process was very very smooth and easy .

Delivery was arranged quickly and Sam turned up in an enclosed van - delivery and collection of the trade in was completed very efficiently.

I would highly recommend Rockar . First Class service

2026年6月10日
自発的なレビュー
Rockar Land Rover ロゴ

Rockar Land Rover からの回答

Hi Steve, thank you for taking the time to leave us a 5 star review on both Trustpilot and Google Reviews, we're thrilled you're happy with the service you received from us. Enjoy your new Range Rover Sport! Rockar :-)

5つ星のうち5の評価

Excellent customer service and experience

I have recently purchased 2 brand new range rovers from Land Rover Rockar, my sales adviser Elisa was absolutely amazing, she kept me informed throughout the entire sales process, her experience and advice were excellent. She along with her manager Lee really gave me an experience I will remember and they both really looked after me, I will definitely be recommending them both and their service and I for sure will be using them again as a repeat client.

2026年3月31日
自発的なレビュー
Rockar Land Rover ロゴ

Rockar Land Rover からの回答

Hi there, thank you for taking the time to leave us this wonderful 5 star review! We're thrilled you've chosen Rockar for your new Range Rovers and we'll be sure to pass the feedback onto Elisa, Lee and the team in store. Thankyou again, Rockar :-)

5つ星のうち5の評価

Rocker are just the best dealership!

Rocker are just the best dealership in the country when it comes to Range/Land Rover. What they offer, their deals, their approach to sales (epitomised by Richard) which is more supportive than overwhelming is fantastic. It is fantastic and I would recommend anyone to go to them over any other dealership in the country.

2026年2月11日
自発的なレビュー
Rockar Land Rover ロゴ

Rockar Land Rover からの回答

Hi Gavin, thank you so much for this wonderful review. We'll be sure to pass the feedback onto Richard and the Online Experience Team. Thank you again! :-) Rockar

5つ星のうち5の評価

The online purchase

The online purchase, delivery and after-purchase follow up assistance was swift within 2 weeks.
The service is top notch, a great contrast to my experience with same model 2017 purchase.
Amy is an asset to the Canary Wharf branch, She made it seamless - Thank you

2025年8月26日
自発的なレビュー
Rockar Land Rover ロゴ

Rockar Land Rover からの回答

Hi Olufolake, thank you so much for your kind words! We're thrilled to hear that your experience with us was a positive one. We pride ourselves on offering a stress-free and transparent process, and it's great to know we exceeded your expectations. If you ever need anything else, don't hesitate to reach out! Rockar 😊

5つ星のうち5の評価

Efficient and Great Service

Great Service provided by the Rockar Land Rover Canary Wharf Team, it was a pleasure dealing with Arizona and Edward, excellent customer service.

2025年7月18日
自発的なレビュー
Rockar Land Rover ロゴ

Rockar Land Rover からの回答

Hi Omer, thank you for taking the time to leave us a 5 star review. We love the feedback you have left for Arizona and Edward, we'll be sure to pass it on to them. Thank you, Rockar :-)

5つ星のうち5の評価

Omar Hassan

Omar Hassan, Rockar's representative, made the purchasing process easy and he was incredibly knowledgeable about the Defender and all its features. I would do business again with Omar and Rockar.

2025年8月8日
自発的なレビュー
Rockar Land Rover ロゴ

Rockar Land Rover からの回答

Hi Neal, it's great to hear Omar made your purchasing process easy and that his knowledge was helpful, we'll pass on your lovely feedback. Enjoy your new Defender! Thank you, Rockar :-)

5つ星のうち5の評価

very friendly

very friendly , helpful
good customer services

2025年7月25日
Rockar Land Rover ロゴ

Rockar Land Rover からの回答

Morning Iyabo, thank you for your wonderful 5 star review. We hope you love your new Range Rover Sport! Rockar :-)

5つ星のうち5の評価

Efficient service

Richard Read was of great help and as always the process through ROckar is always efficient.

2025年7月24日
Rockar Land Rover ロゴ

Rockar Land Rover からの回答

Hi there, thank you so much for your kind words! We’re thrilled to hear about your seamless experience with Richard. We’ll be sure to pass your wonderful feedback on to him! We hope you love your new Defender! :-) Rockar

5つ星のうち5の評価

Another great customer experience as…

Another great customer experience as always!

2025年7月3日
Rockar Land Rover ロゴ

Rockar Land Rover からの回答

Hi Gary, thank you for taking the time to leave us a 5 star review. We're thrilled to hear you've come back to Rockar to purchase your new Defender :-) Rockar

5つ星のうち5の評価

helpful comms

2025年6月17日
Rockar Land Rover ロゴ

Rockar Land Rover からの回答

Hi Marc, thank you for taking the time to leave us a 5 star review. We hope you love your new Range Rover Sport Edition :-) Rockar

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