I live in Costa Rica and ordered auto parts for shipment from Spain. The vehicle is 18 years old - Santana PS-10. Landycars helped me find the right parts. It was a pleasure working with Carmen who pa... もっと見る
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レビュアーのコメントを見てみましょう
Ayant déjà rénové plusieurs Land rover série j'ai essayé ce site. Donc site sérieux service après-vente joignable par mail sans problème et réponse de suite livraison des pièces assez rapide et prix... もっと見る
This isn’t my first time buying from LandyCars, and that’s one of the reasons I was very happy to order from them again. Their prices are consistently very competitive, they have a great select... もっと見る
企業が回答しました
Customer service has been excellent, I needed a part they didn’t have listed and they were quick to respond, added the part to their offerings and made it available quickly. They also dealt with a shi... もっと見る
企業が回答しました
企業情報
当該企業による記述
In Landycars we supply products for Allmakes (Terrafirma) and Eurospare, the largest vehicle spare parts companies for Land Rover. Adding to that, we have our own manufacturing in spare parts and accessories for Land Rover, under the name of AG PARTS. With this brand we can offer to our customer the best in quality and price. Our team have more than 35 years of experience working within the Land Rover industry and our commitment is to give the best service to our customers. We supply a huge range of quality new Land Rover parts, accessories and equipment for any 4x4. This huge range help us to give different options that adapts to every budget. All our products have been tested to ensure the highest quality standards. WHY TO CHOOSE LANDYCARS? Because if you have a Land Rover and want to have the best quality and price, we offer you: Quality in the designs: Our partners have developed different products to innovate the image of the Land Rover so it can be used as a work car or for leisure time. Competitive Prices: Our policy is to give our customers the best quality in spare parts & accessories guaranteeing the lowest price.
連絡先
Calle Zorrolleta 7 Nave 1, 01015, Vitoria-Gateiz, スペイン
- +34688717637
- info@landycars.com
- landycars.com
4.7
優良
124件のレビュー
顧客にレビューを依頼しています
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LandyCars からの回答
Hartelijk dank voor je review. Mocht je nog iets nodig hebben voor je Defender, laat het ons weten; we helpen je graag.
Shipment not on time and costumer…
Shipment not on time and costumer service dose not have any idea
2025年7月30日
LandyCars からの回答
We apologise for the delay in your shipment, sometimes the transport companies are not very clear with us either, but we'll definitely try to improve.
Always good price/quality 👌 Fast and…
Always good price/quality 👌 Fast and correct shipping 👍
2025年8月4日
LandyCars からの回答
Thanks for your review Benjamin! If you need anything else you know where we are.
Good Customer Service, QA/QC Could Improve
My experience with this order has been good, so far... a single bolt was out of stock so a Landycars Customer Rep contacted me via email offering to either substitute or cancel the missing bolt from my order. I chose to cancel the bolt.
At the same time, I noticed that a bolt was missing from a wheel bearing kit from a previous order (Landycars only sent 4 of 5 bolts) so I requested that they throw in a replacement for the missing bolt... the Customer Rep agreed and did so- free of charge (kind of... it was paid for in the previous order).
So far, on the current order... great customer service.
On previous orders... Website/selection great. Pricing good, Delivery time is decent (not to Amazon level, but not bad- about 1 week from placing order). Quality Control/Quality Assurance could improve (missing bolt from standard kit on one order, oil drain plug with OEM ref # had wrong threads, and transmission oil strainer with OEM ref # too large to fit into position on another order). I understand that the drain plug and oil strainer problems are probably manufacturers' errors more than Landycar's, but Landycar should consider doing some more QA/QC to make sure the parts they select for distribution are good matches to OEM spec, and their assembled kits have all the parts.
I will definitely continue to use them, but there is room for improvement.
2025年7月22日
Never showed up
Never showed up, also led us to believe it was coming from Ontario Canada and now 4 days later nothing has arrived, we were charged a customs brokerage fee that was never mentioned, so, late, has not arrived in one day as stated or at all and i was charged a brokerage fee from UPS! Apparently, this is coming from Europe
2025年7月21日
LandyCars からの回答
Hi Ronald, First of all you did the order on sunday, as you know in Europe we don't work on sunday so we process and shiped your order on monday. UPS had a delay because they had a problem in one of the aircraft on tuesday so is flying today. We don't know where did you see this "led us to belive it was coming from Ontaro." About customs and duties is on our website in the front page, both statement, that we are based in Europe and customs&duties outside the European Union is not included. We hope you can receive your order the soon as possible, if not feel free to return it.
tres bien tres bien tres bien tres…
tres bien tres bien tres bien tres bien tres bien tres bien tres bien tres bien tres bien tres bien
2025年3月26日
Buyer beware of high duties when buying in uk from Spain
Not happy with the very high cost of import duties levied After the item was shipped. To have an extra £70 added to a £275 order when no mention of extra payment was warned of when ordering, is extremely annoying. It’s taken 9 days for them to actually update the delivery status, and that was only after 2 emails and a message on WhatsApp. They did reply the following day to be fair, but the delivery date has also been pushed back another 5 days too. Had there been a warning or an example of the possible charge then I wouldn’t have ordered. They have replied to my concerns immediately and sent a link to ‘shipping’, and also offered for me to return for a refund (minus fees). I can’t comment on the items as they still Haven’t arrived. !
2025年6月3日
LandyCars からの回答
Dear Alison, we are sorry to hear your disatisfaction, about your email we replied the following bussines day, because you sent the email on saturday and we don't work over the weekends, about the import cost, we are not the one who set the prices, that's the UK goverment as you are well aware beign a UK citizen, in our policy is very clear for customer to read it before placing the order, please keep that in mind when ordering outside the EU. We add an extra note in our website so customer can see it clearly.
Muy rapidito chico
2025年5月16日
Outstanding service and very reliable
Outstanding service and very reliable, fast and friendly communication
2025年4月30日
Carmen was a pleasure to deal with…
Carmen was a pleasure to deal with making the traction a purchase easy. Many thanks
2025年4月9日
Excellent customer service
Excellent customer service. Ordered part, arrived promptly, however was sent the wrong side as UK/Ireland model, replacement was organised promptly. Thank you Carmen
2025年3月18日
C'est ma seconde commande
C'est ma seconde commande, toujours aussi satisfait.
Tarifs très compétitif livraison rapide et colis soigné.
Bref, je continuerais à travailler avec eux.
2025年3月14日
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