Lapa.shop レビュー 133

Lapa.shop からの回答

12時間前

Hello,

I am Ruslan, the administrator of Lapa. Thank you for your feedback. I have personally investigated your case, as we take pricing transparency and service quality very seriously.

1. Regarding the price difference and external advertisements:
You mentioned seeing an advertisement from the same breeder on a third-party platform, but you did not provide any links to these listings. In our experience, advertisements on classified boards are often unmonitored, and anyone can post anything. Scammers frequently steal photos of real puppies from social media and list them at suspiciously attractive prices, only to disappear after receiving payment. At Lapa, we only feature listings from breeders who have been thoroughly verified and vetted by us, using the prices they provide themselves.

Furthermore, breeders on external boards sometimes post a single advertisement for an entire litter. They often use a photo of a "top-tier" puppy to attract attention, while the starting price refers to other puppies in the litter (pet-class with defects). Such practices are strictly prohibited on Lapa. Each listing on our platform represents a specific animal with its own dedicated price. The puppy you were interested in is a show-class specimen without defects, and its actual market value simply cannot be €500.

2. Our Pricing Policy:
We maintain a strict rule for the 1,000+ breeders we collaborate with: the price provided for our marketplace cannot be higher than the price the breeder lists on any other public resource. We conduct regular audits, and if we detect price manipulation, we immediately terminate our partnership. In this instance, the breeder has provided us with proof confirming the puppy's actual value. Additionally, the breeder did not confirm any communication with you regarding a lower price. This would have been impossible anyway, as the puppy had already been sold by the time you inquired, which our employee informed you about.

3. Service, Logistics, and Security:
The price on our website is comprehensive and includes much more than just the cost of the puppy. It covers:

Boarding and care until the puppy reaches the legal age for EU export.

A full medical examination prior to departure.

Secure delivery to the Ukrainian border, where the puppy is met by the carrier.

Non-delivery insurance in case of force majeure — a level of safety and financial guarantee that no individual breeder provides on their own.

Conclusion:
I sincerely regret that the delay in updating the "Available" status and the inability to purchase a high-quality dog at a low price caused you frustration. Unfortunately, our manager made a mistake by not explaining these nuances to you immediately, and we are already working to improve our communication standards.

I remain personally available to help you find the perfect puppy at a fair price that matches its class and quality. Please contact me directly via our messengers if you are open to a dialogue.

Lapa.shop からの回答

12時間前

Thank you so much, Ailin!
We’re truly touched by your kind words and incredibly happy that all three of your kittens arrived healthy, vaccinated, and settled into your home so beautifully.

It means a lot to us that we could support you along the way and help you welcome not just one, but three wonderful new family members. Your trust is something we deeply appreciate.

Wishing you and your adorable trio many joyful, playful, and love-filled years together! 🐾💖🐱🐱🐱

Lapa.shop からの回答

2026年4月1日

Thank you so much, Katherine!
We’re truly happy to hear that your little Corgi has arrived safely in Germany and already brought so much love into your home — “love bug” sounds just perfect 😊

It means a lot to us that you felt supported and reassured throughout the process, from video calls with the breeder to regular updates and delivery right to your door. We always aim to make this journey as smooth and stress-free as possible.

Thank you for your trust and recommendation — wishing you many joyful, playful, and heartwarming moments together! 🐾💖🐶🇩🇪

Lapa.shop からの回答

2026年3月31日

Щиро дякуємо вам, Анно, за такий теплий і детальний відгук!
Нам дуже приємно, що ви обрали Lapa.shop за рекомендацією друзів і що цей досвід повністю виправдав ваші очікування.

Раді, що змогли допомогти вам з вибором бенгальського кошеняти, організувати додаткові тести здоров'я та забезпечити швидку і зручну доставку до Польщі. Для нас важливо бути на зв’язку на кожному етапі — від перших питань до моменту, коли улюбленець вже вдома.

Дякуємо за вашу довіру та щиру рекомендацію! Бажаємо вам і вашому бенгальчику багато яскравих, теплих і радісних моментів разом! 🐾💖🐱

Lapa.shop からの回答

2026年3月31日

Thank you so much, Amy!
We’re really happy to hear that your English Bulldog girl arrived safe, happy, and full of charm — just as she should be 😊

It was a pleasure supporting you throughout the process and keeping you updated along the way. Your trust means a lot to us, and we’d be delighted to help you again anytime in the future.

Wishing you many joyful, fun, and loving moments together! 🐾💖🐶

Lapa.shop からの回答

2026年3月31日

Thank you so much, Christian!
We truly appreciate your kind words and are glad to hear that the communication and clarity throughout the process made you feel confident and secure.

It’s wonderful to know that your British kitten arrived safe and sound, just as expected. Your trust and recommendation mean a lot to us.

Wishing you and your new little companion many cozy, happy, and purr-filled moments together! 🐾💖🐱

Lapa.shop からの回答

2026年3月17日

Thank you so much, Joseph!
We’re truly happy to hear that you felt reassured throughout the whole process and that the updates helped you stay connected every step of the way.

It’s wonderful to know that everything went smoothly and that your Maine Coon kitten arrived safely in Paris. Wishing you many joyful, cozy, and purr-filled moments together! 🐾💖🐱🇫🇷

Lapa.shop からの回答

2026年3月17日

Thank you so much, Natalie!
We’re truly grateful for your trust — not once, but twice. It means a lot to us that both of your dogs have brought you so much happiness and that you were satisfied with the entire process.

We’re especially glad to hear that their personalities and quality met your expectations. Your recommendation truly means the world to our team.

Wishing you and your two wonderful companions many joyful, loving, and unforgettable moments together! 🐾💖🐶🐶

Lapa.shop からの回答

2026年3月10日

Thank you so much, Petra!
We’re very happy to hear that everything went smoothly with the delivery to Italy and that you’re pleased with the customized cat wheel. It’s great to know that it arrived without any issues and that the quality met your expectations.

Wishing your cat lots of fun and healthy exercise on the wheel! 🐾💖🇮🇹

Lapa.shop からの回答

2026年3月10日

Thank you so much, Gurpreet!
We truly appreciate your kind words and your trust throughout the process. We completely understand the initial doubts — bringing a puppy from another country can feel like a big step — so it means a lot to us that everything turned out exactly as promised.

We’re delighted to hear that your Cane Corso arrived safely in Dublin and that you’re happy with both the puppy and all the documentation. Olga will be very glad to hear your feedback as well.

Thank you again for your trust and for such a generous 10/10 rating. Wishing you and your magnificent Cane Corso many years of loyalty, strength, and wonderful moments together! 🐾💖🐶

Lapa.shop からの回答

2026年3月10日

Thank you so much, Žan!
We truly appreciate your kind words. We're happy to hear that everything felt smooth and reassuring throughout the process.

Wishing you and your Abyssinian kitten many joyful and playful moments together! 🐾💖🐱

Lapa.shop からの回答

2026年3月10日

Щиро дякуємо вам, Андрію, за теплий відгук і довіру!
Нам дуже приємно знати, що весь процес — від вибору кошеняти до його прибуття до вас у Варшаву — пройшов чітко, спокійно і без зайвих клопотів.

Саме так ми і намагаємося працювати: щоб майбутні власники могли зосередитися на найприємнішому — очікуванні свого нового улюбленця, а всі організаційні моменти ми беремо на себе.

Бажаємо вам і вашому чудовому бурманському кошеняті багато теплих, радісних і муркотливих моментів разом! 🐾💖🐱

Lapa.shop からの回答

2026年3月10日

Thank you so much, Claude!
We’re truly happy to hear that you’re satisfied with our service and that your experience with Lapa.shop met your expectations.

Your words about reliability and responsible breeders mean a lot to us — we carefully choose breeders who genuinely care about the health and well-being of their animals.

Wishing you and your wonderful Oriental cats many happy and affectionate moments together in Vienna! 🐾💖🐱

Lapa.shop からの回答

2026年3月10日

Thank you so much, Ausra!
We’re truly happy to hear that Smile has safely arrived and become such a wonderful new member of your family. It means a lot to know that the updates and videos along the journey helped you feel confident and connected every step of the way.

We also appreciate your patience during the challenging weather conditions — we’re very glad that everything worked out and that Smile reached you safe and sound.

Thank you for your trust and recommendation. Wishing you and your lovely Munchkin boy many joyful and playful moments together! 🐾💖🐱

Lapa.shop からの回答

2026年3月10日

Щиро дякуємо вам, Вікторіє, за теплі слова та довіру!
Нам дуже приємно знати, що ми змогли допомогти вам знайти саме того собаку, про якого ви мріяли. Ольга завжди намагається уважно вислухати побажання майбутніх власників і підібрати такого улюбленця, який справді буде найкращим саме для них.

Раді, що вам було комфортно протягом усього процесу — від вибору цуценяти до доставки, і що відео з дороги допомагали вам бути спокійною за малюка.

Нехай ваш померанський шпіц дарує вам багато радості, тепла та щасливих моментів щодня! 🐾💖🐶

Lapa.shop からの回答

2026年3月10日

Thank you so much, Konstantina!
Your beautiful words truly touched our hearts. We’re incredibly happy to hear that Bretsel has become such a loving and joyful companion for you and your family.

Olga and the entire Lapa team will be delighted to know that the little toy poodle brought exactly the happiness we all hoped for — and even more.

Wishing you and charming Bretsel many wonderful, warm, and playful moments together in Greece! 🐾💖🐶

Lapa.shop からの回答

2026年2月18日

Thank you so much, Marvin!
We’re truly glad to hear that your experience was smooth and professional, and that your Australian Shepherd puppy arrived healthy and well cared for in Germany.

Wishing you and your new energetic companion many joyful adventures and happy moments together! 🐾💖🐶

Lapa.shop からの回答

2026年2月18日

Thank you so much, John, for such a detailed and thoughtful review!
We truly appreciate the time you took to share your experience — feedback like yours is incredibly valuable and will undoubtedly help many future families in the United States who are considering adopting a kitten from overseas.

It means a lot to us that you felt heard and understood in what you were looking for, and we’re genuinely happy that your Maine Coon girl turned out exactly as you hoped — affectionate, friendly, and closely bonded with you. Stories like yours remind us why we put so much care into communication, breeder selection, and every step of the journey.

We’re also grateful that you highlighted the logistics and pricing aspects so clearly. International adoption can seem intimidating at first, and your openness about the process gives others real confidence and reassurance.

Thank you again for your trust, your kind words, and your recommendation. Wishing you and your beautiful kitten many warm, joyful, and loving years together! 🐾💖🐱

Lapa.shop からの回答

2026年2月18日

Thank you so much, Jen!
We’re truly happy to hear that your Pekingese puppy turned out to be such a perfect match for you — that’s exactly what we always hope for when helping families find their new companions.

It means a lot to us that you appreciated both the breeder’s care and the smooth organization of the process. Your kind recommendation and trust are deeply valued by our whole team.

Wishing you and your wonderful little Pekingese many joyful, cozy, and loving moments together in the UK! 🐾💖🐶

Lapa.shop からの回答

2026年2月11日

Щиро дякуємо вам, Наталіє, за такі щирі й душевні слова!
Нам неймовірно приємно читати, як Асолька (а Феррарі в документах — це просто чудово 😊) вже освоюється у своєму новому домі та поводиться як справжня маленька леді.

Ми дуже раді, що дорога минула спокійно, а перші години вдома принесли вам стільки радості та захоплення. Окрема подяка вам за теплі слова на адресу заводчиці Олени — вона справді вкладає душу у своїх вихованців, і нам приємно знати, що ви це відчули.

Дякуємо за довіру, терпіння та вашу доброту. Нехай Асолька росте здоровою, ніжною і щодня дарує вам море муркотливої радості! 🐾💖🐱