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5つ星のうち1の評価

I own a 2016 for Edge SEL. I purchased high and low beam LED replacement lights as recommended by LASFIT. Low beams are great! High beams cast a strange pattern that may be as a result of 2 and 8 o'... もっと見る

5つ星のうち5の評価

Bought a set of floor mats for a 2024 ford active, they were shipped promptly and fit properly at about half of the price the other guy wanted

5つ星のうち5の評価

I had to buy the same product twice because the first one was stolen out of the back of my truck. When I reached out to Lasfit about helping replace the truck bed mat they were quick to respond an hel... もっと見る

5つ星のうち1の評価

Lasfit sent link to lights, and I ordered. Next morning, they said it was the wrong link and would ship the correct lights with no charge. Run around after getting only correct high beams for 2 wks.... もっと見る

3.3

まあまあ

TrustScore 5段階評価の3.5

64件のレビュー

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ネガティブなレビューの 71%に回答しています

通常1カ月以内に回答

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5つ星のうち1の評価

Lasfit sent link to lights

Lasfit sent link to lights, and I ordered. Next morning, they said it was the wrong link and would ship the correct lights with no charge. Run around after getting only correct high beams for 2 wks. Now, they don't want to refund me in full. They want to subtract the se ond bulbs they sent. Mind you. The ones I paid for were 140.00. The high beams they sent were 30.00. And at first wanted me to send mine back and they would ship me another set of the 30.00 lights...I'll take my buisness elsewhere..
Would like to update my review. After several contacts, lasfit has send me a refund for my full amount spent. When asked for help with flashing with the ones they said fit. Their reply was , maybe I should just switch back to halogen that the h1 might not work for my car. Wow
New update: After second day of installing led's, they are working just fine. No more flashing. A+ in the lights, but, customer service could be better.

2026年3月23日
自発的なレビュー
5つ星のうち1の評価

Buyer beware, horrible customer service

I own a 2016 for Edge SEL. I purchased high and low beam LED replacement lights as recommended by LASFIT. Low beams are great! High beams cast a strange pattern that may be as a result of 2 and 8 o'clock position of the LED emitters. I have tried calling LASFIT several time waiting on hold for up to 20-minutes. Within a few seconds of hanging up I get a text saying; sorry, we tried calling you back but not answer, please try us again. They never tried calling back! I'm not sure who this text is trying to appease.

2026年3月26日
自発的なレビュー
5つ星のうち2の評価

Poor quality over priced

The product I bought was headlights.
The quality wasn't to great.
And for 70$ I expected better craftsmanship.
I would recommend RockAuto over these dudes any day.

2026年3月16日
自発的なレビュー
lasfit.com ロゴ

lasfit.com からの回答

Hi there,

Thanks for your honest feedback — we’re really sorry to hear the headlights didn’t meet your expectations. That’s definitely not the experience we want anyone to have with Lasfit.

We stand behind our products, and if there’s any issue with quality or craftsmanship, we’d absolutely like to make it right for you — whether that’s a replacement or a refund.

We weren’t able to match your review with an order just yet, but if you’re open to it, feel free to reach out to us at cs@lasfit.com (or share your order details here). We’ll take care of this for you as quickly as possible.

Appreciate you taking the time to share this — it helps us improve.

Lasfit Support Team

5つ星のうち5の評価

Taking care of customers

I had to buy the same product twice because the first one was stolen out of the back of my truck. When I reached out to Lasfit about helping replace the truck bed mat they were quick to respond an helped ease the pain of having to replace the mat. They showed me the same loyalty and respect that I was showing them. Lasfit will be the first place I look for vehicle accessories.

2026年2月23日
自発的なレビュー
5つ星のうち4の評価

Fast delivery

Fast delivery, good quality for the money.Cargo mat should have more anti slip on back to prevent from sliding.For most mats fit is good except for drivers side mat,does not fit tight on floor posts is loose and sits too high, any suggestions?

2026年1月5日
自発的なレビュー
5つ星のうち1の評価

Be aware, customer service SUCKS!

Be aware, the customer service sucks!!!My son had sent a link for Christmas to order Lasfit LED lights for his Toyota truck. Unfortunately they do not fit so I needed to return them. I have filled out 4 request to return the item and not one response back. I also have called them and the man I spoke to said he would send the person who did retunes a message on my behalf and still nothing. The lights were not cheap so I really don't want to be stuck with LED's I cannot use.

2026年1月5日
自発的なレビュー
lasfit.com ロゴ

lasfit.com からの回答

Hello Sue,
We sincerely apologize for the frustrating experience you’ve had with your return request—this is not the level of service we strive to provide at Lasfit, and we take your feedback very seriously.

Lasfit always stands behind our products: if the LED lights purchased for your Toyota truck are not a proper fit, we will absolutely offer a full refund or a replacement as a solution for you.
At this time, our team has not been able to locate your order details or associated email address in our system, which has prevented us from following up with you promptly. To resolve this for you right away, please send an email directly to our customer support email: cs@lasfit.com. Our team will reply to you immediately and assist with your return process step by step until the issue is fully solved.

Lasfit is committed to delivering reliable quality and attentive after-sales support for every customer and every purchase. Our support team is always on hand to assist with any questions, fit issues or after-sales needs you may have, and we will always follow through on our commitment to stand behind our products.

We look forward to hearing from the customer and resolving this matter quickly!

5つ星のうち3の評価

Watch brake tail light bulbs…

I have had three vehicles where is have changed all bulbs to Lasfit let's. The only issue I have had on my 99 GMC Sierra 1500 is that the tail lights went out on both bulbs. Found out the hard way that I had no tail lights. Only 14 months old and have filed a warranty request waiting on a reply

2025年12月22日
自発的なレビュー
lasfit.com ロゴ

lasfit.com からの回答

Hello Tami,
We sincerely apologize for the trouble the tail light bulb issue has caused you with your 1999 GMC Sierra 1500, and we appreciate you being a loyal Lasfit customer who has chosen our bulbs for multiple vehicles.

Lasfit always stands behind our products—we will absolutely send you replacement bulbs for the faulty tail lights to resolve this issue.
However our team has not been able to locate your order information in our system so far, which has prevented us from processing your warranty replacement promptly. To get this sorted out for you right away, please send an email directly to our customer support email: cs@lasfit.com. Our team will reply to you immediately and arrange the replacement shipment for you without delay.

Lasfit values every customer and takes all product and warranty concerns seriously. We are dedicated to providing reliable after-sales support and honoring our product warranties for all our customers.
We look forward to hearing from you and resolving this matter for you quickly!

5つ星のうち4の評価

So I purchased high and low beam…

Dec. 15th So I purchased high and low beam headlights from Lasfit. I didn't do any homework which I should have. You get A 1 yr warranty. The low beams burnt out 1 month after warranty ended. I'm in a car club so we all buy the same items about the same time. We all had the same issue and worse. Some had three different light issues and had to use warranty 3 different times. He said it was a headache trying to deal with customer service. I would use cation if purchasing. I will update this if anything else comes through with there customer service. So, here is the update. It is now Dec. 26th I did receive new headlights from Last fit. They made things right. I did receive upgraded headlights with bigger fans. So, I would recommend if your in hotter climates to upgrade your fans when purchasing. I would recommend. The Headlight are very bright and a very wide light on the road. Customer service did do what was right after all said and done. Thank you Lasfit.

2024年12月25日
自発的なレビュー
5つ星のうち5の評価

love lasfit leds

i have a 2017 kia forte and had so many problems getting lowbeam bulbs that fit...i tried getting adapters and still nothing would fit...so i saw the lasfit leds that are custom made and decided to try them..to my surprise they fit like a glove and were extremely bright..i absolutely love them and absolutely would buy again

2025年11月5日
自発的なレビュー
5つ星のうち5の評価

The only led lights I'm using....

I bought several pairs of led lights for 3 different vehicles and all work really well. I get many compliments on how bright they are. I had an issue with purchasing the wrong lights and customer service responded back immediately and was able to get me back with the correct ones.

2025年7月7日
自発的なレビュー
5つ星のうち5の評価

Quality vs quantity!

I purchased two sets of the new brake/ stop lights! These bulbs work very well!
Lassiter is quality, and quality costs more. However, buy the best and Lasfit is the best.
They respond very quickly and they back up what they sell. You got issues with their products and this is one company that backs up what they sell. No questions asked! I’d buy again in a heartbeat!

2025年6月23日
自発的なレビュー
5つ星のうち5の評価

Great and fast customer service

I had a small problem with a single product after ordering a bunch of replacment LED bulbs. I contacted the company and heard back from them in just a couple of hours. They sent a replacement product no questions asked, which I received about 4 days after my intitial contact. Good to know great companies like this still exist!!

2025年6月24日
自発的なレビュー
5つ星のうち1の評価

Automats Which Were in Service Never Shipped - Almost Impossible to Speak to Anyone

I ordered auto mats which showed in stock on a Sunday. On Wednesday when I had not received any confirmation of shipping, I filled out their online form which promises a 24 hour response. Received nothing. I called and got a voicemail stating that my call would be returned. Nothing. I filled out the online for again. No response. I called again. Went to voicemail and no reply. I try using the online chat and it was automated and said that the mats were sold out. I called a third time and finally got someone on the phone. He confirmed that the mats were sold out. I told him that they were not when I purchsed them a week and a half agao. He then told me that they sent me an email telling me that they were sold out. I told him that I had not received any such email. He told me that it must be in my span folder. I checked there. No emails. I also told him that I was having no problems receiving the spam emails that they were now sending me. Finally got him to agree to cancel my order. We shall see if it goes through ir if I will have to dispute the charge. DO NOT BUY FROM THIS COMPANY. Worst customer service around.

2025年5月20日
自発的なレビュー
lasfit.com ロゴ

lasfit.com からの回答

Hello Jim,
We are truly sorry to hear about the frustration you have encountered.
Here we would like to explain what has been going on:
On May 12, you placed an order our our website. Unfortunately the product you purchased is out of stock, so we immediately sent an email to you and check if you wanted to cancel the order or wait for the stock to be replenished. Since we didn't receive a response from you, we sent the second email on May 16.
On May 19, we replied to your email as soon as we saw your inquiry, but we still haven't heard back from you.
It seems that all the emails we sent didn't go through. We apologize for any inconvenience this may cause you. We will look into why the emails didn't reach you and thank you very much for your feedback.

We have canceled the order and issued the refund. Once the stock arrives, we will email you again and provide a significant discount for you to reorder.
Lasfit would never receive payment from a customer without shipping the products.

For the telephone customer support, the office hours are Monday~Friday 9:00 am~5:30 pm (PST), and we might miss your phone call when we were out of office.

Once again, we sincerely apologize for the inconvenience and frustration you have experienced.
If there is anything you'd like us to assist you with, we'll be glad to help you!
Thank you for your understanding and patience.

Lasfit Customer Support Team

5つ星のうち1の評価

Ghosted

The LED lights are bright, but if they go bad, expect to be ghosted. They seem friendly enough, but do not follow through on customer service. Long story short, they did NOT honor their warranty.

2025年5月16日
自発的なレビュー
lasfit.com ロゴ

lasfit.com からの回答

Hello Jarred,
Thank you for sharing your experience. We are truly sorry to hear that you have encountered issues with our LED lights and customer service.

At Lasfit, we take our warranty commitments very seriously and always stand behind our products. If there was a misunderstanding or failure on our part to honor the warranty, we want to rectify this immediately. We're unable to find any information through the name Jarred. So please reach out to us directly at cs@lasfit.com or leave your email here so we can contact you, and we will work with you to resolve this issue promptly.

We value your feedback and are dedicated to improving our products and services, looking forward to resolving this issue to your satisfaction and demonstrating our commitment to our customers.

Lasfit Customer Support Team

5つ星のうち5の評価

A1 CUSTOMER SERVICE

HAD THE BEST CUSTOMER SERVICE! WE HAD A ISSUE WITH OUR DELIVERY ADDRESS FOR OUR ORDER BUT CUSTOMER SERVICE MADE EVERYTHING RIGHT. THEY COUDLNT HAVE BEEN ANY MORE HELPFUL.

2025年5月9日
自発的なレビュー
5つ星のうち5の評価

Awesome products and customer service. I have been buying there lights for a few years now for my vehicles and my last shipment came in damaged/items. I contacted them and they sent me replacement rig

Awesome products and customer service. I have been buying there lights for a few years now for my vehicles and my last shipment came in damaged/items. I contacted them and they sent me replacement right away. Definitely recommend!

2025年5月9日
自発的なレビュー
5つ星のうち1の評価

I would not recommend any of their mats…

I would not recommend any of their mats or bed liners. The bedliner was too short and they didn't send the tailgate mat either. Customer service is pathetic and they never answer the phone. My information was correct and checked with FedEx just to be sure everything was shipped complete. Lasfit didn't ship the tailgate mat with the order. Bedliner was too short as well. No notification of any backorder, so its all going back. Quality of the bedliner was flimsy and poor. The bedliner is worthless to me. Looks like China junk.

2025年5月2日
自発的なレビュー
lasfit.com ロゴ

lasfit.com からの回答

Hello Steve,

We're truly sorry to hear about the issues you encountered, and we want to assure you that your satisfaction is our top priority.

Here we'd like to explain what's going on
1. Regarding the bedliner issue, our 2025 Ram 1500 bed mats are available in two different sizes — 5'7" and 6'4" — and are further customized based on whether your truck has the **RAM RamBox** or not.
If your Ram comes without a RAM RamBox and the bed mat you received is shorter, you will need the 6'4" bed mat. We're happy to send the correct one to you.
2. The tailgate mat was shipped out separately and was delivered by 5/3/2025.
3. Regarding customer service, we sincerely apologize for any difficulties you experienced in reaching our team over the phone. Our customer service team was out of the office over the weekend, but we returned your call as soon as we were back and sent you a pre-paid return label on Monday to ensure a hassle-free return and a full refund.

If there’s anything else we can do to help — even if it’s just talking things through — please don’t hesitate to reach out. We’re here to help.

Lasfit Customer Support Team

5つ星のうち5の評価

Jeep gladiator low profile ditch lights

I have a 2022 Jeep gladiator. I bought the low profile ditch light brackets. I had them for almost a year and noticed rusting on the mounting bolts. I sent an email to customer service and within a week they sent me a replacement kit. I definitely would recommend this using this company they have high quality products and great customer service.

2024年12月23日
自発的なレビュー

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