Latex Magic レビュー 63

nicht korrekt nach vorgabe gefertigt.
Wichtige merkmale fehlen und führen zu Verletzungen.
Material ist auch das falsche verwendet worden.
Ständig andere Aussagen und Lügen. Kann keine nachweise vorlegen. Widerspricht sicht. Streitet belegbare Fakten ab.
Will keine Lösungs- oder Kompromissfindung.
Weder Austausch ODER Rückname ODER Teilerstattung des Kaufpreises.
Hat vor aber gesagt bei Fehlern sind sie behilflich bei der Neuanfertigung.
Hier bestellen ist ein Fehler und man verliert sein Geld

Hello, i’m not sure whether the company is a good or bad company i didnt recieve my order yet. This is just a direct message to the company so they can let me know whats going on with my order. Ive been emailing you guys for weeks and i never got a response. I even tried calling the number on your site and it always plays music then says your busy. I’m just curious about whats going with my order. It said 4-6 weeks i ordered on march 10th its currently april 13th. Also on your company site says i should receive a acknowledgment email ( i got that email), a email saying that it moved to manufacturing (never got that email) , a email that you cut and glued my item (never got that email) , a email saying you finished work I requested (never got that email) , a email saying its complete and passed to QA (never got that email) and the shipping email. I never got those emails except the acknowledgment that i placed a order. Please contact me. Ive seen people saying they never got there order i just want to make sure thats not the case with me i have an VERY important photoshoot. Please get back to me with updates
*** update i went as far to creating a different email. And finally received a response. Asking me what my order number is. Then after that ignored once again.

I bought a nice set, but it broke immediately. It wasn't glued properly. My refund request was denied. The manufacturer requested a replacement. Unfortunately, I haven't received any response since. I've been waiting for months for the replacement, which hasn't arrived, and my inquiries about its status are being ignored.
Finally, Latexmagic attempts to suppress reviews by reporting them with false claims. However, this hasn't worked so far, as the verification process doesn't confirm these claims.
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A faulty seam has nothing to do with improper handling. You're a master at telling lies, but unfortunately, your clothing is of inferior quality. Then you say that goods with manufacturing defects are replaced. A faulty seam is a manufacturing defect. But you do nothing. Another lie. The paid service is simply not being provided.

I have made every effort to address this situation reasonably, but your response to my concerns has been dismissive and, frankly, unreasonable.
To clarify, my dissatisfaction is not solely about the condition of the product. While I acknowledge your note regarding avoiding puncturing the item, I would like to point out that I had the pants for less than one hour and was simply pulling the pants up when the damage occurred. However, this is not the primary issue.
The core problem is the significant delay and lack of proper communication regarding my order. I placed this order in January with the expectation that it would arrive in time for an important event on February 22. I made multiple attempts to contact your team and have documented proof of these efforts. Despite this, I did not receive a response until February 25.
Additionally, I was provided with an incorrect tracking number when I inquired about the status of my shipment. Ultimately, I did not receive the product until March 10—well after the date for which it was needed.
Had the product arrived on time and an issue occurred, I would have been far more understanding. However, the combination of excessive delays, poor communication, incorrect shipping information, and ultimately receiving a defective item is unacceptable.

- falsch geliefert
- Verletzungen durch falsche Ausstattung
- Material falsch
- lügt, wiederspricht sich
- streitet alles ab obwohl belegbar
- alles liegt schriftlich vor.
- will keine Lösungsfindung.
- will keine Kompromisse.
- weder Austausch des falschen Artikels noch Rücknahme
- Bei Bestellung angeboten das man bei Fehlern, bei der Neufertigung behilflich ist. Nicht eingehalten
- Leider nur heiße luft statt hilfe.
- Teures Lehrgeld bezahlt.

**********

Welche Drohung?
Ich bitte um Offenlegung?
Ich habe Ihnen niemals gedroht!
Erneut Lügen und falsche Behauptungen ohne diese Nachweisen zu können.
Vor Ihnern muss man alle warnen!

Quality is fantastic, honestly. I absolutely love my latex garment. My only gripe is that I wish there were more off-the-rack options for men... the women's catalog is way bigger. Please add more guys' stuff!

Love the design and the material is great. I used the size chart but it feels a little tight. I'd size up if you're between sizes.

This isn't my first order, and the quality stays high. The latex is durable and the construction solid - a reliable brand for latex garments.

The whole process was seamless. Ordering was easy, shipping fast, and the product exceeded what I expected. You're got a repeat customer here.

I love my new catsuit. The design is unique and it fits just like a second skin. The latex feels smooth and strong.

The seams on my garment are flawless and zippers feel very sturdy. it's clear they use high-quality latex materials and have skilled craftspeople. Very impressed.

I bought a set and it broke instantly because it wasn't glued properly. I asked for a refund, they insisted on replacing it and now I am not receiving a response after more than a month asking for multiple updates on if im receiving it or am able to get a refund.

I asked for an update on my order, and they said it was in production. They sent no other updates, which their website indicated that they would. I finally got fed up with receiving no orders and asked for my order to be cancelled on account of this and then received an email several hours later saying my order was complete and shipping out within the week so they will not cancel it. I would not recommend doing business with this company, as their production and shipping seems very suspicious.

I already wrote a review here because the color AND the size were off and the company replied that they would send me a replacement. It was in spring...I was ready to change my review and wait for my order, but it never came. So they lied to save face on Trustpilot.

Products took forever to arrive. One was ripped and broken. Customer service claimed they would remake the item and resend. It's almost been a year and I still haven't received it. They told me they resent it, but sent it to another address when I told them that wasn't my address. They accused me of changing my address And then complaining. It's absolute insanity. Do not work with this company.
Hi, you can check your tracking information via USPS. Your tracking number is 9200190384306910818550.

Best regards,

Latex Magic.

image0.png

This is not my address. I live in California.

I honestly no longer know how to handle this. You changed the address without informing us, and only after the parcel was delivered did you tell us that the address was incorrect.

I never once changed the address. I don't know anybody in this location. I think you got my address screwed up with another customer. I've always been at the same address.

Show me where I changed the address. I'd love to see how this was my fault.
Sent from my iPhone

Was so surprised how quickly my order arrived! The catsuit dress is gorgeous and the quality is obvious. Packaging was discreet and protective. A+ experience for sure.

When I first wrote this review, my item still hadn’t arrived. It eventually turned up but took longer than expected. Unfortunately, the clothing did not match the photos, the fit was completely wrong and was unwearable. I requested a refund, but after my last email I never received a reply. Very disappointing experience overall. I would recommend staying away from this company.

Betrug und Abzocke.
Bestellungen werden nicht wie bestellt angefertigt.
Es wird behauptet das details nicht genannt obwohl per mail und screenshot nachgewiesen.
Es wird falsche Material verwendet.
Hersteller lügt.
keine Lösungsbereitschaft.
bisher keine Erstattung oder korrekt produzierter Artikel.
Vom gelieferten geht Verletzungsgefahr aus.
Nicht zu empfehlen außer Ihr wollt Geld verlieren.
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Update zur Antwort:
nachweisbare Tatsachen keine Verleumdung!
Und eine erneute Lüge.
Sie haben keinen Austausch angeboten, dieser wird verweigert und eine Retourenlabel zur Reparatur wurde ebenfalls verweigert.
Weitere Lüge.
Ich habe angeboten 50% Erstattung ODER den Artikel auszutauschen. Dies wird von Ihnen verweigert.
Bitte bleiben Sie bei ser Wahrheit.
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auf die weitere Antwort:
Bitte zeigt mir den Schriftverkehr wo ihr ein Ersatzprodukt angeboten habt. Diese Angebot existiert nicht. Dann sendet das Ersatzprodukt zu und alles ist gut. Aber das tut Ihr ja nicht.
Das 20% Angebot gibt es was aber ein Witz ist bei Fehlerhafter Materialstärke und falschen Reißverschlüssen die Verletzungen verursachen. Es ist nicht geliefert wie bestellt. Es weicht deutlich ab und ist brauchbar. 50% oder ein Ersatzprodukt werden sofort akzeptiert.
Irgendwelche Rückgaberichtlinien hat es nie gegeben und wurden mir nie ausgehändigt. Es gab nur Mailverkehr ohne Hinweise auf Rückgaberichtlinien.
Es wurde nie und zu keiner Zeit mitgeteilt das ein fehlerhaftes Produkt nicht ausgetauscht wird.
Sie verweigern alles:
Sie verweigern ein Austausch.
Sie verweigern ein Ersatzprodukt.
Sie verweigern ein Retourenlabel für eine Reparatur die nur teilweise gemacht werden kann da die Materialstärke nicht änderbar ist.
Sie verweigern eine angemessene Erstattung.
Sie wollen keine Lösung. Das Geld haben Sie ja. Für Sie ist alles in Ordnung.
Und Tatsachen zuveröffentlichen um andere zu warnen versuchen sie zu Verhindern.
Also wer ist hier zu keiner Kommunikation bereit? Sie!

Sie schreiben ich kann ein Ersatz haben der ricntig ist und wie bestellt! Dann senden Sie Ihn mir zu alles ist gut.