Lawpath レビュー 

NO REFUND! NO TRIAL! IT IS A 12 MONTH MINIMUM CONTRACT!

I was onboarded with this platform without knowing that there is no trial period. I asked when I get onboard can I cancel it. The answer was yes I can cancel it later but there was no mention of a minimum of 12 months contract and that if I cancel I will still need to pay for the full 12 months price. How is that fair when I am not using for the services?

I was told I will get access to lawyers and accountants however, the advice they give is general in nature and does not take into consideration your personal situation.

The consultation also only last 30 minutes max. Anything extra is an extra fee from the accountant.

I have tried to use their template files which is really very generic and you will need to fill in the details anyways yourself.

If you really do not know what you're doing, then maybe this will be a good product for you but if you've done your research and know what you're after, then I would suggest to go for a proper lawyer or accountant.

I subscribed in October 2023. I have completed or have use for their template system so far. I've been in contact with 2 different accountants on 3 different occasions.

Total cost about $2800 per year. I was originally on a $879 per quarter plan which got reduced to $696. About a few days into the system, I told the consultant I found no use for this platform and it does not meet what they set out in their marketing promotion.

They keep saying I have access to unlimited consultations with lawyers and accountants. Again just general consultation which you can already find on ATO website.

I have to fork an extra $1350 to get tax affairs done somewhere else.

Lawpath in my opinion is not worth it. Do not fall into the trap of getting amazing advice from their accountants.

Really loved working with Lawpath-helped with all my business documents and co tracts and even had lawyers to review. Really great value and my new business would be lost without them

Unethical scammers, do not use! they dupe people into paying for documents which are supposed to be free, and get people stuck on long term contracts they can't cancel!

This website is awesome. I just set up a company and it was the easiest process and they take care of everything and the price is fantastic. amazing service

Esra provided excellent assistance over the phone. She displayed professionalism and knowledge. Esra's support was commendable.

waste of time
one document, takes your phone, and starts spamming right away. Doc is a PDF with ALL LINKS to them; it is not usable, locked, or useless! Don't waste your time; read the warning before putting your card information in (you'll regret it). Search on Google for a few minutes; there is nothing you will not find for free on Google (trust me).

From the initial contact LawPath has been responsive, proactive, collaborative and supportive. They have taken the time to really get to understand what I was looking to do with my new start-up, and patiently walk me through the process. Having people based in Australia providing rapid response to enquiries is fantastic. They have helped me rapidly pick up the pace as we head towards launch, with a seamless positive customer experience at every step. Highly recommend to anyone.

Thank you georgie,she was funny friendly and helpful, Kind regards Gerhard

Before having even provided payment to Lawpath for a subscription, my recent experience has not been one which reflects well on their part. For a company whose target audience is small businesses - many of whom would be new start ups, their subscription and billing options lack connection and understanding for this audience. I enquired about the possibility for being billed monthly on the "Essentials" plan and my experiences with the customer service agents "Joseph" and "Georgia", proved just how far into the gutter this aspect of a company's reputation has become. Furthermore "Ross", one of their business consultants, wasted no time in making three attempts to call me the moment I clicked the account sign up button. From the follow up email communication with him, the revealed intention of that was for a sales pitch, and upon expressing my discontent with the billing limitations, I was met with further lack of any worthy customer service experience.
For their so called understanding of the cashflow challenges which new small businesses can face, Lawpath do not reflect a true connection or customer-centric approach to this. In 2021 the cost of the same plan (Essentials) was $288. It has now jumped to $468 with payment still expected to be made upfront, and a collective adamance that there is no monthly payment arrangement which can be made. The irony then lies in the fact that all other plans above Essentials are available on a monthly billing cycle - however you need to be prepared to pay an additional $100/month for this. Lawpath evidently have the billing software capabilities to offer monthly payment options, they simply choose not to for reasons they provide no worthy explanation for, merely palming off and ignoring the concerns raised. I made it very clear to all Lawpath employees I communicated with that I have no issue with paying the $468 across the course of the year, but require the flexibility to do so across monthly installments - a feature which is very common place amongst many other subscription based platforms and services.

Excellent customer service, professional and informative.

Really impressive customer service. Above and beyond what I expected. Jamie Lee was able to take us through each step and was very helpful. Would recommend to friends and family.

Phenomenal website. We’ve spent thousands on back and forth with legal, but this platform is remarkable at getting documents off quickly and efficiently.

I found one stop shop to setup new business and found really helpful both the platform and human iteraction.

Process is well defined to suit many business and going forward looks we will be beneficial to each other

The thing is these days good GENUINE customer service is really not as common as one would hope for. however, Jamie-Lee from Law Path is one MAJOR exception. On top of her knowledge and pure professionalism, her patience and streamlined approach to helping me understand the platform and get my company set up was just amazing. Thank you Jamie-Lee.

Trav

Jamie was amazing to chat to and provided a lot of answers to questions and concerns that I had regarding my new business registration.

I had an amazing experience using Lawpath's online services. Their website is incredibly user-friendly, making it easy to navigate and access the legal assistance I needed. I want to give a special shout-out to Glen for his exceptional service. He made the onboarding process seamless, simplified everything, and communicated effectively both over the phone and via email. Glen T's professionalism and responsiveness truly impressed me. I highly recommend Lawpath for their excellent online platform and their outstanding team.

I got a quick and well explained answer to my question. Very helpful!

Glen was awesome to deal with, and the service itself is great. Thankyou very much.

I was sold a 12-month subscription last year on the promise that I'll get a $1200 rebate from the government. I didn't have a use for it at the time but the sales rep said it was the last time the rebate is available (using time scarcity) and the service is essentially free with the guaranteed rebate. I trusted his words and signed up.

A year later, I am doing my taxes and realised I was never paid the rebate and Small Business Victoria is saying there was an additional form I didn't fill out which I was NOT told by the Lawpath sales rep.

As a small business, $1200 is a substantial amount of money to lose over a service I did not need or use.

In addition to this, they also promised a $200 referral fee for successful referrals which was also never paid.

This company is just out there to scam people's money with absolute rubbish after-sales service so stay away. As far as possible.

Great service and very happy to be a subscriber! The team has been very patient with me as a newbie and each encounter has exceeded my expectations. Recommend trying the legal marketplace and scheduling in 1:1's to work through specific issues.