Lawpath レビュー 

294
•
TrustScore 5段階評価の4

4.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I cannot recommend Lawpath & Anja Pich highly enough. As someone who could technically do the work myself, I find speed & accuracy with which Anja delivers the work is second to none. If you’re a busy... もっと見る

5つ星のうち5の評価

Calvin Roddie has made something that has felt so overwhelming feel very easy and manageable. Highly recommend Lawpath to anyone looking at starting up a business

5つ星のうち1の評価

Very limited services that are offered which not worth the price you pay. Another problem is that they tried to get you into a year subscription. All the products are offered in platform are generated... もっと見る

企業が回答しました

5つ星のうち4の評価

ITR completed by Jack at Lawpath. Knowledgeable and excellent attention to detail. Thoughtful start by Arwa with thanks. Work delayed due to initial job owner leave hence not five star review. Rapid c... もっと見る

企業が回答しました

企業情報

  1. 法律サービス

当該企業による記述

Lawpath is where Australian small businesses go to start strong and grow fearless. From company registration and legal documents to tax advice and compliance - everything you need is in one place, on demand, without the big bills. Trusted by 650,000+ businesses across Australia.


連絡先

4.2

ほぼ満足

TrustScore 5段階評価の4

294件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 21%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(294)

過去12か月のレビュー数: 72件

レビューを書く
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5つ星のうち5の評価

Easy but Generic - Good as a starting point!

Recommended for general law advice
Nice and easy to use platform. The support is great! I bought the advice plan and I am able to book a lawyer within 1 week. The only issue I have is the advice is very generic. It's good as a starting point, but if you need more specialised legal advice, you will have to contract a lawyer to go further. For me, they help me to get started on the right track. I then find my owner lawyer in the area of specialisation i need. Overall, I couldn't have gone so far with my legal case without them pointing me to the right direction. Thank you!

2022年6月12日
自発的なレビュー
5つ星のうち5の評価

Fantastic Virtual Office service.

Fantastic Virtual Office service.
The virtual office service was a breeze to set up and I had all the needed documents within minutes including the address and occupier's consent documents.
Also because of an issue with another company, our company binder was sent to the virtual office address by mistake and Lawpath online chat was able to help me with options for me to either arrange a courier or they could repost it to me for a small fee. I couldn't have asked for better service.

2022年4月21日
自発的なレビュー
5つ星のうち1の評価

Unfair and Unjust

I used Lawpath in 2020 when I was starting my business. To be able to access Lawpath, I needed to give them my credit card details, and I had to sign-up for a one-year subscription, with an automatic renewal policy. Since I only used Lawpath during the first month of my business, I totally forgot about it. After a year, I was charged again for another year's subscription. I tried asking for a refund or to be charged only for a month's subscription since I no longer need Lawpath's products and services. However, to my dismay, they refused to give me a refund saying I should have cancelled my subscription prior to the expiration of the first year's subscription. I think it's highway robbery for a business to get money from it's clients for services not required and therefore, not rendered. I am just a solo trader. Lawpath is a multi million dollar business. Yet it holds on tight to my money as if it would go bankrupt if it decided to deal with me fairly. I am so disappointed!

2022年2月7日
自発的なレビュー
5つ星のうち5の評価

Registration process

The long process of company registration is made short and easy to understand, it is what I felt. The fee charges with Lawpath is very competitive I paid what I was expecting to. The use of online chat is very quick and the person shares key information to avoid errors, I was able to fill information myself.
I would definitely recommend the Lawpath services

2022年2月3日
自発的なレビュー
5つ星のうち5の評価

Easy to navigate

Simple, very helpful, great range of products available, especially appreciate the workflows. Friendly and helpful staff. We are working with Khang who has been great.

2022年1月24日
自発的なレビュー
5つ星のうち5の評価

Great Service and Support!

LawPath provides a great service to its customers. Parv, especially, is very thorough and helpful, as well as, professional and knowledgeable. She is a delight to speak with and is a quick, effective problem-solver!

2022年1月20日
自発的なレビュー
5つ星のうち5の評価

Excellent Service

Parv from Lawpath was extremely friendly and informative.
She was able to answer all our questions in relation to the set up of our small business and navigate us step by step through the Lawpath online account and also explained the various packages that may be suitable for us now and in the future at a good rate.

2022年1月6日
自発的なレビュー
5つ星のうち4の評価

Bit of a rollercoaster

Basic subcontractor agreement and received 2 quotes within a few days. Chose the one offering 2 revisions to the agreement for approx $1300 as there were bound to be some terms that changed. Seemed reputable, had previously good reviews, and terms included what I needed.

A few days later I got an email with the contract mark up and request for payment to be released. A few of the paragraphs added were quite useful, but others were edited out in the next revision.

Sent it back to the lawyer with the revisions required and the notes made by the other party, and was told revisions weren’t included. The terms sent to me included any amendments and up to 2 revisions. Turns out if the other party makes changes that’s not included and requires a new agreement and more $ to read those amendments.

So I asked lawpath for half a refund because that’s wasn’t my understanding. Customer service from both the lawyer and lawpath after a bit of back and forth to salvage the job were fair, and we agreed to split the difference. I went it alone on the final revisions and got a 50% refund.

While it didn’t go to plan, and no one really got the result they wanted, in the end it showed Lawpath and the lawyer both wanted to provide a very good customer experience. You only tend to find out what a company is like when things go wrong, and from my experience Lawpath customer service is about as good as you can hope for.

Customer service: 5
End result: 2.5
Overall experience: 4

2021年12月1日
自発的なレビュー
Lawpath ロゴ

Lawpath からの回答

Hi Brett,
I am sorry to hear you are still unhappy with the Lawpath service. We have tried reaching out to directly to resolve and process the refund, but have not heard back.
Please reach out to support@lawpath.com.au and we will be happy to rectify the situation for you.

Kind regards,
The Lawpath Team

5つ星のうち5の評価

Look no place else!

I stumbled upon a business opportunity that required me to have a registered company, not just an ABN, and I had no clue where to start in terms of registering, let alone getting all the compliance documents in order. A Google search popped up Lawpath "and the rest is history." A very effective, simple and extremely user friendly website/app!

2021年11月22日
自発的なレビュー

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