We contacted Lazer regarding a reconnection to the property that previously belonged to my parents & Tony Keenan & Marisa Alvaro in the Almancil office couldn’t have done anymore to help us - the... もっと見る
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レビュアーのコメントを見てみましょう
The speed of response from the moment we expressed interest in Lazer services was extremely impressive. Carla Rodrigues and her manager Tony Keenan found the right service at the right cost for us an... もっと見る
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Incredible! At last, a company managed by real people, real human beings with an acute sense of service. My fibre connexion was organized, installed and running within 48 hours of my initial call. M... もっと見る
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Thank you Shalom & Tony for giving your immediate attention to reconnecting my parents’ landline which was out of order last Friday afternoon. They are elderly and live on the 6th floor so not having... もっと見る
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企業情報
当該企業による記述
Lazer Telecom is the Algarve’s favourite, fastest-growing, Internet service provider. For over 38 years, our mission has been to ensure residents and businesses of the Algarve are always connected to what is most important to them. Our fibre network with speeds up to 1Gbps is quickly expanding, and we are continuously rolling out our services into new areas, so check for coverage or register your interest today!
連絡先
Área Empresarial de Loulé, Área C, Lote 3J, 8100-272, Loulé, ポルトガル
- 289396055
- marketing@lazerspeed.com
- lazertelecom.com
4.6
優良
53件のレビュー
最近のレビュー依頼の記録はありません
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ネガティブなレビューの 100％に回答しています
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Fabulous Service
We contacted Lazer regarding a reconnection to the property that previously belonged to my parents & Tony Keenan & Marisa Alvaro in the Almancil office couldn’t have done anymore to help us - the service Marisa has provided to date has been exceptional, giving us what feels like a really personal service & answers any queries quickly & efficiently!! I would recommend Lazer without any hesitation!!!
Regards
Debbie
2026年7月29日
自発的なレビュー
The speed of response from the moment…
The speed of response from the moment we expressed interest in Lazer services was extremely impressive. Carla Rodrigues and her manager Tony Keenan found the right service at the right cost for us and had the installation completed very quickly. They had a real 'can do' approach and nothing was a problem to them. I highly recommend Lazer Telecom. David
2026年6月1日
自発的なレビュー
Lazer Telecom からの回答
Thank you so much for your kind words, David!
We're delighted to hear that you had such a positive experience with Carla and Tony. Providing fast, responsive service and finding the right solution at the right price is exactly what we strive for, so it's fantastic to know we delivered on that promise.
Your recommendation means a lot to us. Thank you for choosing Lazer!
Excellent Service Marisa Alvaro
I have been working in Property Management for over 14 years and, throughout that time, I’ve dealt with many suppliers who provide excellent service. However, I can confidently say that the service from Lazer is truly at the top.
A special mention must go to Marisa Álvaro, who is an absolute standout. She is highly competent, friendly, informative, and incredibly knowledgeable. Marisa is always willing to go the extra mile, and her dedication and professionalism are truly impeccable. No matter the situation, she is consistently available, helpful, and solution-focused.
It has been a genuine privilege working with her, and I can honestly say she is one of the best professionals I’ve had the pleasure of dealing with.
If anyone has any questions or requires assistance, I strongly recommend reaching out to Marisa in the Almancil office without hesitation — you will be in excellent hands.
2026年7月4日
自発的なレビュー
Lazer Telecom からの回答
Thank you so much for your incredibly kind words Rita, and for taking the time to share your experience.
We're delighted to hear that Marisa has made such a positive impression. She truly embodies the values we strive for every day, and your recognition means a great deal to both her and the entire team.
We'll be sure to pass your wonderful feedback on to Marisa, it will certainly make her day!
Thank you for your trust and support. It’s a pleasure working with you, and we look forward to continuing to provide you with the highest level of service.
I signed up through the website and my…
I signed up through the website and my contact person João called me very quickly to make an appointment, he came to my house he explained the different options, he immediately drew up the paperwork and made sure the technical department made an appointment for the installation. He followed up by whatsapp and answered all my questions very quickly. His colleagues from the installation department were just as quick within one week they were ready for the installation and set up, within 1 hour the entire installation of Internet and tv was arranged. Thank you so much for the great service! Hans B
2026年6月30日
自発的なレビュー
Lazer Telecom からの回答
Hi Hans,
Thank you so much for your wonderful review! We're delighted to hear this. We'll be sure to pass your kind words on to João and the rest of the team. It's great to know everything was installed quickly and that all your questions were answered along the way.
Thank you for choosing us, and we hope you enjoy your service for years to come!
Serviço rápido e prestável.
2026年5月12日
自発的なレビュー
Lazer Telecom からの回答
Muito obrigada pelo feedback Victoria
Muito amavel e sempre disponivel
Muito amavel e sempre disponivel! Excelente serviço!
2026年6月5日
自発的なレビュー
Lazer Telecom からの回答
Muito obrigado pelo seu feedback, Alina! 😊
Ficamos muito felizes por saber que teve uma experiência tão positiva. Estaremos sempre disponíveis quando precisar. Até breve!
Serviço de instalação impecável
As equipas técnicas foram super cuidadosas e preocupadas em fazer um bom trabalho.
O trabalho ficou bem feito e o serviço de internet está a funcionar sem problemas.
Recomendo.
2026年6月2日
自発的なレビュー
Lazer Telecom からの回答
Olá Pedro,
Muito obrigado pela sua avaliação e pelas suas palavras. É um prazer saber que o serviço está a funcionar sem problemas. Agradecemos a sua confiança e recomendação.
Estamos sempre disponíveis para ajudar no que precisar.
Gostaria agradecer a Carla pelo…
Gostaria agradecer a Carla pelo atendimento e atenção que foi feito com muito carinho e célere.
2026年6月1日
自発的なレビュー
Lazer Telecom からの回答
Olá Liliana,
Muito obrigado pela sua avaliação e pelas simpáticas palavras.
Iremos partilhar o seu feedback com a Carla, que certamente ficará muito contente com o seu reconhecimento.
Obrigado pela sua confiança.
Excellent service
We arrived in the Algarve on the Saturday, contacted Lazer on Monday and they had everything set up by Thursday afternoon. Excellent service and friendly, professional and efficient staff. Would definitely recommend!
2026年5月28日
自発的なレビュー
Lazer Telecom からの回答
Hi Denise,
Thank you very much for your wonderful review and for taking the time to share your experience.
Providing friendly, professional and efficient service is always our goal.
Thank you for your recommendation and for choosing Lazer. We truly appreciate your trust and look forward to assisting you again in the future.
Kind regards,
From the first telephone conversation…
From the first telephone conversation with Marizo Alvaro, everything was sorted and arranged very efficiently.
Making an appointment for the two installers was also very easy. It’s now installed and works perfectly.
2026年5月26日
自発的なレビュー
Lazer Telecom からの回答
Thank you so much for your kind words! We’re delighted to hear that Marisa and the installation team made the whole process smooth and efficient for you. We truly appreciate your feedback and your trust in us!
Bom+
O facto de ser uma boa alternativa para locais onde as operadoras de telecomunicações ainda não chegam com a fibra. O serviço prestado foi muito eficiente e rápido.
2026年5月10日
自発的なレビュー
Lazer Telecom からの回答
Obrigado pelo seu feedback, Gustavo! 😊
Na Lazer para além de sermos uma alternativa às grandes operadoras, acreditamos que internet de qualidade vai muito além da cobertura. Trabalhamos todos os dias para oferecer um serviço rápido, fiável e com verdadeiro apoio ao cliente (sem robots nem respostas automáticas), sempre com pessoas reais do outro lado, prontas para ajudar, algo cada vez mais raro nos dias de hoje.
Obrigado pela confiança! 🚀
Great service and prompt assistance…
Great service and prompt assistance when needed.
2026年5月20日
自発的なレビュー
Lazer Telecom からの回答
Thank you so much for your kind words, David! 😊
We’re delighted to hear you were happy with our service and prompt assistance. It was a pleasure helping you, and we’re always here whenever you need us. 🚀
Até agora a nossa experiência foi boa
Até agora a nossa experiência foi boa. Expandiram a rede de fibra até à nossa zona, onde previamente não chegava internet, e não nos cobraram por isso. Montaram tudo isto dentro do tempo que nos disseram (<1 mês), ao contrário das outras empresas com quem falámos antes, que sempre enrolaram e nunca cumpriram as datas a que se comprometeram. A internet não falha, é rápida e tem mais cobertura do que o esperado, tendo em conta que vivemos numa zona rural e numa casa com paredes bastante grossas. Resolveram quaisquer problemas ou imprevistos com toda a prontidão e a maior rapidez possível. A equipa que veio fazer a montagem cá em casa foi prestável e eficiente, acompanhou-nos através do processo, sugeriu as melhores opções e executou, mas sempre fazendo questão de ter a nossa opinião e tentar ir de encontro com a nossa vontade.
2026年5月21日
自発的なレビュー
Lazer Telecom からの回答
Muito obrigado pelo seu feedback tão detalhado, Rodrigo! 😊
Ficamos muito felizes por saber que a experiência tem correspondido, e até, superado as expectativas.
Trabalhamos diariamente para prestar um acompanhamento próximo, transparente e eficiente, por isso saber que se sentiram ouvidos e bem acompanhados ao longo de todo o processo significa muito para nós.
Continuaremos deste lado para garantir o melhor serviço possível. Obrigado pela confiança! 🚀
Marisa Alvaro
Marisa Alvaro, was great at explaining the contracts for an expat in Portugal, and delivering outstanding customer service
Highly recommended for all expats
2026年5月21日
自発的なレビュー
Lazer Telecom からの回答
Thank you so much for your kind words, Steve! 😊
We’re delighted to hear that Marisa provided such a positive experience.
Your recommendation means a lot to us, and we’ll be sure to share your feedback with Marisa. We’re always here to help and support our customers every step of the way.
Welcome to Portugal, and thank you again for your trust!🚀
Atendimento rápido e simples.
Atendimento rápido e simples.
Todo o processo de contrato, instalação do equipamento e atendimento para duvidas e suporte técnico foi e é muito rápido.
2026年5月15日
自発的なレビュー
Lazer Telecom からの回答
Muito obrigado pelo seu comentário! A nossa equipa trabalha diariamente para garantir um serviço eficiente e um atendimento de qualidade. Estamos sempre disponíveis para ajudar no que precisar!
Serviço eficaz e eficiente
Serviço eficaz e eficiente numa zona que poucas empresas trabalham
2026年5月21日
自発的なレビュー
Lazer Telecom からの回答
Obrigado pelo seu feedback! Estamos sempre disponíveis caso necessite de alguma ajuda
Good service
Good service over WhatsApp.
The installation team was punctually and did a quick job.
Everything is working.
I'm glad that I choosed LAZER
2026年5月18日
自発的なレビュー
Lazer Telecom からの回答
Thank you for your kind words and for choosing us! We’re delighted to hear that you were happy with the service. Our team will really appreciate your feedback. Enjoy your internet, and if you ever need any assistance, we’re always here to help!
Excelente Quando tenho uma avaria são super…
Quando tenho uma avaria são super rápidos a resolver
Tem poucas falhas de sinal ou mesmo nenhumas.
Tem um custo/ qualidade muito aceitavel
2026年5月17日
自発的なレビュー
Lazer Telecom からの回答
Muito obrigado pelo seu feedback tão positivo, Susana! 😊
Ficamos muito felizes por saber que está satisfeita com a qualidade do serviço. Trabalhamos diariamente para garantir a melhor experiência possível aos nossos clientes.
Obrigado pela confiança!
Review Lazer
Lidei com pessoas extremamente profissionais e correu tudo de acordo com o combinado. Recomendo.
2026年5月13日
自発的なレビュー
Lazer Telecom からの回答
Muito obrigado pela sua confiança, Vitor! 😊
Ficamos muito satisfeitos por saber que teve uma experiência positiva e que tudo correu conforme o combinado. A sua recomendação significa muito para nós. Estamos sempre disponíveis para o que precisar! 🚀
New Lazer customer in Vilamoura
My new connection with Lazer was arranged within 48 hours after my first message without any problems. Could not have been better!
2026年5月6日
自発的なレビュー
Lazer Telecom からの回答
Thank you so much for your kind words! 😊
We’re thrilled to hear everything was quick and smooth. Welcome to Lazer, and thank you for choosing us! 🚀
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