The Leather Satchel Co. レビュー 793

The Leather Satchel Co. からの回答

2025年10月19日

Thank you Kate. We’re really glad the bag has settled into daily life so well and that it’s proving itself over time.

It’s lovely to hear it’s become your favourite and that you appreciated the personal service -- we always want people to feel looked after long after their bag arrives.

Thank you. 🙏

The Leather Satchel Co. からの回答

2025年10月15日

Wow, merci infiniment pour ce magnifique message.

Ce fut un réel plaisir de travailler avec vous pour créer un sac qui vous ressemble vraiment.

Je suis ravi que votre petit compagnon en cuir attire déjà les compliments qu’il mérite.

Merci encore pour votre confiance.

The Leather Satchel Co. からの回答

2025年10月13日

Thank you for taking the time to share this experience with us.

We’re so glad your little briefcase satchel made a fitting birthday gift to yourself. It’s always nice when someone chooses to mark a milestone with something special and handmade that’ll travel through life alongside them.

We’re delighted it felt both traditional and stylish, and that the updates along the way helped make everything feel more personal. Enjoy both of your satchels ... each is a little leather sidekick, ready to support you on every new adventure.

The Leather Satchel Co. からの回答

2025年10月11日

Thank you Matt. We really appreciate you taking the time to say that.

We make things a little differently from what you’ll find on the high street, using heavy leathers, thick threads, and crafting each piece so it's made to last.

Everything we create is made to be repaired, not replaced, so it can keep going long after most things would have given up.

Knowing this approach still resonates with people like you is really what keeps us going.

The Leather Satchel Co. からの回答

2025年10月9日 に更新

Thank you Sophie for taking the time to share this.

It’s been great working with you on the bespoke keyring designs and tweaking everything so they are just perfect for you.

We really appreciate your kind words about our "beautiful craftsmanship" and our "excellent customer service".

Thank you. 🙏

The Leather Satchel Co. からの回答

2025年10月5日

Thank you Athena for taking the time leave a review.

We’re so pleased the satchels arrived quickly for you. It’s nice when people can feel the care in the way we make things and pack them so they arrive with you unharmed, and in perfect condition, etc.

Athena, it’s lovely to hear you’re happy with them, and we hope your daughter loves hers just as much as you love yours!

Thank you for the recommendation and for trusting us with something so special.

The Leather Satchel Co. からの回答

2025年10月15日 に更新

Thank you so much for sharing this. We’re delighted to hear the two backpack satchels arrived safely and felt as special as you’d hoped.

It’s lovely to know the quality and craftsmanship stood out, and that they’ve already been welcomed as companions for life. Thank you again for the kind words and for recommending us.

The Leather Satchel Co. からの回答

2025年9月30日

Thank you Joanna. We’re delighted the 11” satchel felt stunning and true to the craftsmanship and detail we aim for.

It’s wonderful to hear the packaging added to the experience too. Your kind words about what we’ve built being unrivalled really mean a lot to us, and we’re grateful you continue to return to us.

The Leather Satchel Co. からの回答

2025年9月29日

Thank you so much for taking the time to leave this review Violeta.

We’re so glad the passport covers felt special, and that the care and attention we put into them for you came through in your experience with us.

It’s so lovely to hear the packaging and service stood out too ... our small team will be delighted to know their effort was noticed. 😊

The Leather Satchel Co. からの回答

2025年9月27日 に更新

Thank you Mark. We’re glad the strap worked out just as you needed. Whether it’s a small replacement piece for something that we didn't make or a full satchel, we always want to make sure the details are right, so it’s lovely to hear that came through.

We’ll always be here if you ever need anything else in the future.

The Leather Satchel Co. からの回答

2025年9月27日

Thank you Manca for taking the time to write this.

We’re so pleased the bag felt beautifully made and truly personal to you. We also believe those important little details, like being able to add slip pocket, or make the strap longer really do make it yours.

It was a pleasure to walk through your choices with you, and we’re glad the packaging and little touches helped make opening it feel like an experience in itself.

Your words truly mean a lot, so thank you. 🙏🏼 ...especially your comparison of our service to the big brands.

We’ll look forward to making more little leather sidekicks to go on adventures with you whenever you’re ready.

The Leather Satchel Co. からの回答

2025年9月27日

Sarah, thank you for taking the time out of your day to tell us this!

It means so much to us that you’ve come back for a third time, and that the satchels have become trusty little leather sidekicks for you on different occasions.

It’s lovely to hear they’re admired when you’re out and about!

We love that, because secretly we know, that the compliments are about your overall aesthetic, and your 'look' and 'style' is reflection of you, and so these lovely comments are really compliment for you!

I'm glad you are finding the storage boxes and dust bags are helping keep your little sidekicks ready for every adventure.

We’ll be here to make the next one for you, whenever you feel like adding to your little entourage. 😊

The Leather Satchel Co. からの回答

2025年9月24日

Thank you Julie. We’re so pleased we could help with the passport holders at short notice, and even more glad to hear your relatives were delighted with them after what happened.

It means a lot that you found us so close to home, and we’ll look forward to welcoming you back whenever the time is right. Pieces like this may be small, but they’re still made with the same care and detail as our satchels, each one carrying its own little story.

The Leather Satchel Co. からの回答

2025年9月19日

Steve, thank you for taking the time to share your experience.

It's lovely to hear that the backpack exceeded what you’d expected from the photos! (The photos we do inhouse are really good - but we just haven't worked out how to capture 'the soul' of the bags in the photos - that special, immeasurable thing, that makes it magical, that you can only feel when you touch it and smell it.

I'm so glad the process felt personal and supportive along the way, that means a lot, that's what's at the heart of what we are about.

... and it's already turning heads! That's really cool! 😎

We’ll look forward to making the next one when the time comes. Built to last just like this one... another little sidekick to join your entourage for many years ahead.

The Leather Satchel Co. からの回答

2025年9月13日

Karen, thank you so much for sharing this. I’m really glad the Old Thyme satchel has found a home with you.

It means a lot to hear that the satchel and what we do connect with you. Each one we make is proper leather sidekick, not just a bag, so I’m glad yours is already showing that personality.

Enjoy the all the journeys and adventures you’ll take together.

The Leather Satchel Co. からの回答

2025年9月4日

Thank you Carl, that’s such a thoughtful review.

As you may know we’re a little family workshop and we agree with you; good products and a nice website mean little without real care behind them.

We also think that goes for everything in life... without care, everything loses its meaning, and nothing else matters.

The Leather Satchel Co. からの回答

2025年9月4日

Keith, thank you so much for sharing this.

We’re really glad the service felt personal and that you always knew where things stood.

That’s something we care about a lot -- the workshop may be small, but every customer order is known by name.

It’s wonderful to hear the craftsmanship and leather have lived up to what you hoped for, and that your gift landed just right.

We build each piece to last a lifetime of use and memories, so it’s lovely to know this one has already started its story.

The Leather Satchel Co. からの回答

2025年9月3日

Thank you so much for sharing this. We’re glad your satchel has lived up to what you imagined -- good materials + careful workmanship = your trusty leather sidekick!

We do put a lot of effort into making each bag, so hearing that it’s exceeded your expectations means a lot.

And of course, our workshop is always here if your satchel ever needs a little care or a tune-up as the years go by.

Wishing you many exciting adventures together with your new satchel.

The Leather Satchel Co. からの回答

2025年9月3日

Thank you for taking the time to share this.

We’re really happy to hear your daughter is so happy with her satchel.

It's nice to hear she loves the Aesthetic, after-all, we made especially for her, as her little leather sidekick, and just like her it's individual, it just wants to go on adventures!

It's a good job, we build to last, because we just know this one has already found its special place.

Michelle, we’ll always be here to help with care or service if needed in the years ahead.

The Leather Satchel Co. からの回答

2025年8月27日

Thanks so much Danielle -- what a review! ❤️

We’re over the moon to hear your little leather sidekick arrived so quickly and that it’s living up to what you imagined. Every bag we send out carries a bit of the workshop’s story stitched into it, but it’s when it meets someone who shouts “YES YES YES” that its real story begins.

Here’s to all the adventures the two of you will share together.