The Leather Satchel Co. レビュー 793

I've bought about 6 bags from TLSC now, all exactly as ordered. Recently Keith monogrammed 2 travel gift sets I'd bought from them a couple of months ago. Their customer service goes above and beyond, and I also love that everything is hand made in Liverpool.

The leather bags I received were of exceptional quality, with beautiful craftsmanship and no single scratch on any of the items, making them perfect for everyday use.

I cannot fault The Leather Satchel Co. I have purchased my second bag and I am over the moon with it. The delivery time was accurate and I was given updates along the way. They even popped in a beautiful gift with the order!
Having so much choice on the design makes it so personal to you. You can order swatches for a low price which can then be offset against the bag cost. You can choose between silver or gold hardware and any pockets you want adding. I’ve also loved the option to monogram the bags and have done this on both bags. I really appreciate that the bags do not have brash logos across them and have an elegance that you won’t find anywhere else.
Finally, the customer service has been excellent both times, especially when I needed to change the bag strap length!

I cannot recommend this company highly enough. Absolutely faultless workmanship, the most beautiful satchel ever, stunningly packaged, made and sent with love that you can feel from the moment you pick up the box AND the highest level of customer care I have ever experienced, they should have 100 stars!! Paula xx

Straightforward ordering system. Clear communication about despatch and delivery.
Absolutely beautiful product!

The satchel arrived beautifully packaged, presented and crafted, my wife loves her new bag, a great proud to be British product.

I would definitely recommend the Leather Satchel Co. From my first email asking about specific product to last email when I got confirmation that my item has been sent everything went smoothly. The item arrived well packed and the backpack I've ordered is very well made and looks so cool. I would definitely recommend it. I will be ordering next year for my daughter's birthday as she loves it too. Thank you:)

I’m blown away by Leather Satchel co and their impeccable attention to detail and customer care. I made a mishap on my order which they rectified and even delt with my faffing over different types of leather. Order arrived today and it’s beyond stunning and worth every penny. I even found a free leather card holder in my order. You are one in a million and have converted me into a life time shopper. It was a true joy to shop with you and a real experience. Merry Christmas

Wonderful customer service and super fast shipping. The quality of this bag is outstanding!

I now have several bags from the leather satchel company and I love them all! I have also gifted them. Two bags I have ordered have been bespoke. The help and service has always been great. For my latest purchase, I bought a bespoke mini tote. I found it difficult to choose my colours but Shaun helped me by responding to questions and sending mock up pictures. I now have my perfect bag and the quality is outstanding as always. Once ordered, I was updated about delivery and it arrived beautifully packaged soon affer with a little surprise gift of a lovely tassel keyring too - thank you!
These bags last and last and improve with age. Highly recommend this lovely, family-run, small business.

Contact and communication with the LSC’ was First Class. Shaun was exceptional dealing with the repair to my satchel. Nothing was a problem. The repair was dealt with professionally and a speedy service.
My beautiful satchel was returned to me promptly, the repair itself was faultless. Shaun also had a new strap fitted for me, which is now the perfect length. A little surprise was in my parcel with my satchel beautifully wrapped, a triangle shape leather purse so pretty and such a lovely gesture.
ThankYou! So much Shaun
I LOVE my satchel even more now….. ❤️
I would highly recommend the LSC’ if anyone is looking to purchase a beautiful well made satchel or any other leather goods. 😊

I highly recommend the Leather Satchel Company. I love my new bag, it will be my constant companion. Apart from being absolutely beautiful and practical, I suspect it has supernatural powers. It's already faced down the usually sneery receptionist at the bank. I got it sent to France which, these days, is usually a big hassle, but Shaun was brilliant and organised everything really quickly and without fuss.

What can I say 1st class customer service from the start to the end. High end doesn’t do it justice it’s flawless the stitching the fresh leather the packaging all of it. It’s a top end product and will be buying again.

ThAnkyou so much

The Leather Satchel Company is amazing! High quality leather products made in the UK. They have many styles and leathers, and will customize many bags (add a handle, make the bag a little deeper, make straps removable, etc). I met the owner and some of the staff and they were incredibly helpful and friendly in person and over email when working out the details of my order. I've recommended this company to family and friends, and will also be placing more orders for myself in the future.

Excellent product from a small friendly, efficient, British company.
Beautiful satchel, at a competitive price, with a quick delivery.
I can recommend them to anyone.
David,
Bristol

Fantastic bag, excellent quality and the company delivered extremely quickly once they learnt that it was a present. I have ordered several bags before snd they have all been superb.

I love this British company. The bag they made for me is beautiful and worth every penny, both for craftsmanship and the quality of the leather. I own bags from other well known satchel companies but there's no comparison in quality. I will be returning for Christmas presents as it just feels like a bit of luxury at a very good price. Plus, they made and delivered it really quickly.

The company is friendly and efficient, the satchel I bought is of superb quality. I recommend this supplier 100%. They're equal to my highest expectations.

Received my orders. I got a medium leather backpack and a medium bullring leather saddlebag. They both look fantastic. Also I appreciate the fast shipping.

Seamless process from order to delivery and absolutely love my mini tote bag.